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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to cast from Quest 2 to different types of tablets

Since a short time, more tablets are having problems with the Meta Quest app Casting. I used to have no problem casting my Quest2 screen on the Galaxy Tab S8 SM-X700. Now the cast is only a quarter of the tab's screen, with no stretching or scaling o...

VagantB by Honored Guest
  • 1485 Views
  • 9 replies
  • 0 kudos

Pro Controllers Misbehaving again. Please fix this.

About a month ago, I and several other players of GOLF+ began experiencing the same issue: our club would randomly swing out of nowhere, or snap away from our hand, or just disappear and maybe or maybe not return. All of us are using a Quest 3 with a...

cvan65 by Protege
  • 674 Views
  • 3 replies
  • 0 kudos

PIN reset email

I need to reset my PIN since I forgot it, but I haven't gotten the email that it says it sent when I click "forgot PIN"

TK_Supply by Honored Guest
  • 445 Views
  • 2 replies
  • 0 kudos

pointing circle issue

In Oculus controllers, there is typically a laser-like ray that extends from the controller and a small circle or dot at the end of the ray, which serves as a pointer. Now, if I press on controller button without release, the circle will disappear un...

lnalrawi by Honored Guest
  • 808 Views
  • 2 replies
  • 0 kudos

Unable to connect to app

Recently I had my account suspended due to my little brother (unknowingly) using my 18+ account. I got the issue fixed, but now I’m unable to sync my headset with my phone. More info:-both the headset and my phone are on the same wifi-Bluetooth is on...

Business to Consumer software

Hey peeps, I’ve got gifted a quest 2 by our company cause we don’t use them no more for work. so now I can actually don’t download anything or sideload apps cause they don’t pop up in my App Library. is there any way to flash the quest 2 from busines...

TYFN1738 by Honored Guest
  • 3679 Views
  • 9 replies
  • 0 kudos

oculsus desktop app requirements

Ive been wondering if theres anyway to connect my quest 2 headset to my pc to play pcvr without meeting the requirements, because only my graphics card is a bit bellow the systems requirements.These are my specs : Intel Core i3-10110UIntel UHD Graphi...

Boundry broken

No matter what i do i cant seem to fix it so what happens is i set a boundry but after a few seconds it just says your boundry could not save any help? im on quest 2

JeffVR22 by Honored Guest
  • 385 Views
  • 2 replies
  • 0 kudos

Old account help

Hello,I setup my old Oculus, and tried to recover my old account. I put in the email I used at the time with that account, but it says the email cannot be found.The only way I could get the Oculus to work was to create a new account with Facebook.But...

Grey0404 by Honored Guest
  • 471 Views
  • 2 replies
  • 0 kudos

Quest 2 keeps restarting

My Quest 2 only opens a screen with a blue boundary line and a wall of crosses. This shows for less than 10 seconds and the Quest will restart. This is a continuous cycle and we are unable to use the oculus at this point. Please help.

Im having a issue - Headset says locked

Hello. Im having a issue with my quest 2, it says its locked i don't know how to fix it, i was hoping you can help me. Everytime i turn it on its a black screen and i just factory reset it and it still isn't working, so im in the device info area whe...

purchased custom App distributed via developer App Lab account

Hello, we purchased a custom App from a VR developing company . The App has been developed from scratch just for our institution and it will be used internally and consequently the whole App development has been payed from our institution. The point ...

IcgebVR1 by Honored Guest
  • 440 Views
  • 1 replies
  • 0 kudos

Does the casting app get audio from microphone?

Well, I tought about like streaming my Meta Quest 2 screen to my PC, soIi could show my friends. But, I want to know if the casting app/casting site ( Meta Quest App / oculus.com/casting ). Does it capture audio too? PS : Does the site need a lot of ...

kedyz by Honored Guest
  • 756 Views
  • 2 replies
  • 0 kudos

Resolved! Buy Asgard's Wrath 2 then Meta 3 with Promo

I brought both Meta 2 and Asgard's Wrath 2 to see if I like it or not. A week later, I decided to upgrade to Meta 3. I noticed Notifications said 'Don't forget to redeem Asgard's Wrath 2 and add it to your Meta Quest library. Offer expire (date)' I p...

Gonji24 by Honored Guest
  • 578 Views
  • 2 replies
  • 0 kudos

Resolved! Forgotten unlock pattern

I have forgotten my oculus quest 2 pattern and I can’t find a way to reset it, when I go the oculus app it can’t find find the headset even though it is connected to Bluetooth

Resolved! Help game

Hi meta im using the oculus quest 2 and population one won't load ive restarted my oculus and uninstalled and re installed the game but still getting black screen and one other game won't load at all just 3 dots

How to delete photos from phone Meta App?

Hi all, Can someone tell me how I can delete the synced photos from the Meta app from my phone? On the Meta 3 you can easily select and delete them. But this doesn't work in the Meta Handy app.So, how can I delete them?

kdeimel by Honored Guest
  • 2495 Views
  • 6 replies
  • 1 kudos

Does the Quest 3's battery drain while being charged?

I have a battery strap, but I only connect it if I have to leave my room. While in my room, I use a very long link cable connected to the headset's power adapter into the wall.My logic is that if the battery strap is connected, it uses up both the he...

kethus by Explorer
  • 900 Views
  • 4 replies
  • 1 kudos

Can’t turn off anti aliasing and high vr layers

So I just got my meta quest 2 a few days ago and whenever I connect it to pcvr it’s super laggy and the image is choppy. My pc has more than enough power to run pcvr. And for some reason inside the oculus software I can’t turn off anti aliasing and h...

Screenshot button takes video instead of screenshot

Hi im having issues taking screenshots on quest 2. When I push the meta button on right controller plus the trigger, it starts recording a video instead of taking a screenshot..is there something I need to change to take screenshots?

Tracking is not working

I have a Quest 2. When I start up the controllers vibrate and head tracking works. As soon as I pull the trigger on either controller the tracking circle jumps to the Center of the screen and I can’t move it. If I press a button the circle flashes bl...

No tracking at all - quest 2

I have been experiencing some issues with my quest 2. when I turn the headset on I cannot hand track or use the controlsI have unpaired and repaired the controls multiple times this does not work. I’ve cleaned the cameras. I’ve cleaned the entire dev...

Cosmogt2 by Honored Guest
  • 366 Views
  • 2 replies
  • 0 kudos

Resolved! Quest 3 LED light PINK

Hi, I noticed that my Quest 3 LED light is pink while on. It's been this way for about a month and a half. Nothing seems out of the ordinary other than hand tracking isn't the best. I've tried hard and soft resetting, turning it back on and off. Lett...

Meta Quest 3.jpg Meta Quest 3 - 1.jpg
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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