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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 37 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Beat Saber no longer loading?

Not been able to load Beat Saber on my Meta Quest 3 for a couple days now. It gets to the logo with darkness all around and stops there. I have to enter pass-through to get out of the game. I have multiple accounts on the Q3 and Beat Saber doesn't wo...

luk.tex by Explorer
  • 9 replies
  • 1 kudos

Resolved! Shiny Rocks Purchase Missing

I purchased 5000 shiny Rocks about an hour ago and it is showing as purchased in the Oculus app on my phone but they are not there in Gorilla Tag. I restarted the game several times but still no rocks

BooHaHa by Explorer
  • 26 replies
  • 2 kudos

Meta App on PC forgets installed games

Meta App on PC has forgotten already installed games and is telling me it needs to be installed when the game is installed and sitting inside the Oculus Software folder where it's always been. I deleted the game in folder and tried installing again a...

Certain audio on recording with oculus 2 playback gone

For about a week, everytime I record the audio of other people talking is not in my recording. You can only hear me and the in game audio on the recording. While playing, you can hear them just fine. I am a content creator and this is killing me. My ...

parental control

when ever I connect to the internet the next page just says I've used all my internet time even though it is factory reset and has no account linked to it

Feeling absolutely scammed by the Meta store

Sorry for the rant, and I'm sure you've seen plenty of complaints here, but I wanted to air my grievances on the Meta store. I placed an order for a Quest 3 128GB on the 25th, on the basis of the estimated delivery date which was the 28th (Saturday)....

Irateguy by Honored Guest
  • 2 replies
  • 4 kudos

Resolved! Can't login with Meta Quest App

I get a pop up saying "Meta Quest" Wants to Use "" to Sign in. I click continue, but when I try to log in it using my email, it does nothing. The same Login screen pops up asking for my email and password. It just keeps going in a infinite lo...

Resolved! Can’t purchase

For 5 days now Ive been waiting for an answer as to why I can’t purchase anything. im getting no explanation. Im just being told thats it’s been escalated and under investigation. I have no idea why. I haven’t been able to play. So, while waiting for...

My account suspended

Hello my account suspended any one can help me to recover it please if someone know how can I recover it please tell me


Resolved! Quest 3 Developer Mode Not Showing

I have a Meta Quest 3 and I am trying to enable Developer Mode. When I use the Meta App on my phone, the Developer Mode section just has a "Get Started" Link which details the process (i.e. create a developer account, verify it, and then turn on deve...

Restart loop

Please helpmy sons oculus is showing a error message that is saying Facebook has stopped working.he closed the message and then says Oculus quest utility’s has stopped working and it restarts. how do i fix this issue? Is their a way to without factor...

Quest 2 not pairing to app

I bought this for my son’s birthday in July 2022, and have never been able to get past the “unable to connect to your headset” page when attempting to pair the headset and the iPad app. Seeing that others have had similar problems, I have patiently w...

Quest 3 Plastic Headstrap Pin Broke!

My sons quest 3 purchased in Dec 23 has already broke, the plastic pin which the head strap loops round is a focal pressure point & upon searching I see this has been a very common fault.At less than 5 months old I do not expect this to be happening ...

Syncing video play on headsets

Hi there, Kind of a weird question but figured this would be the best place to ask. Here's a little background information: Our company is working with a non-profit organization called Junior Achievement on a space in their BizTown. The BizTown is a ...

benn_sta by Honored Guest
  • 1 replies
  • 0 kudos

Resolved! quest 1 controllers stick drift

I have a Quest 1 and the controller stick drift is so bad, I can hardly complete the calibration circle to get to the page to widen the deadzone. I've tried cleaning it, removing batteries, neither of which helped, and I really don't want to take it ...

Right controller side grip squeaking

Hello, I've been using my Quest 2 for a couple of months now without any issues and today I found out my right controller plastic side grip is squeaky when I gently grab the controller. It's really annoying, the controller doesn't have any damage and...

Meta wont let me change my son's birthdate

When I first tried changing my birthdate it would just say to get customer support. Now when I try to change the birthdate I enter my password and it says its incorrect. (I verified that this was correct because I logged out and logged back into my a...

Resolved! my quest2 working on pc link but not steam vr

My quest works perfect before but i believe after update, it not work as before.symptom is working on oculus link as normal but steamVR(301 error) and other pcvr showing VR (Assetto corsa )not initialized,it was work very well before update,-my setup...

Quest 3 Screen freezing when connected to PC

Hello everyone, I have a big problem with the Quest 3 when it is connected to the PC.The screen freezes continuously, even when I am only on the desktop of the PC. The Quest is connected with a JSAUX Link cable, but the same problem also occurs via w...

Tollshock by Honored Guest
  • 3 replies
  • 0 kudos

Resolved! SystemUX crashes when opening quick settings

Basically every time i open quick settings it closes instantly and either puts me back to my universal menu or says systemux keeps stopping and tells me to close the app, im up to date and have plenty of storage so i dont know what the issue is, i ne...

Black screen quest 3

Hello, I can turn on mij device bij have only a black screen. When i try a hard reset i don't have the menu on startup. I see just sometime a glitch, thats all.My meta quest link find the device and the software version is 0. what can i do?

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