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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Weird visual glitch using link on quest 3
Hello,My Quest 3 is doing this weird thing where sometimes it will work perfectly, and somedays it will randomly freeze during link, the screen will stop getting input and sound but i can see on my computer that my hands and headset position is still...
Fake account
Someone has set up a fake account in my name and linked to Instagram. How can I report?
Are the quest pro controllers compatible with the Quest 3S yet?
I have been thinking of buying a new Quest 3S and would like to also have pro controllers with them for better tracking, but would like to know if they are able to be paired before purchasing.
account attached to inaccesible email
So i've found myself in a bit of a pickle...Had an oculus a couple years ago and had to sell it at one point. I have a new one now and am trying to get all my purchases back. HOWEVER my old account was attached to a shaw email account which no longer...
Need Expert Advice on Meta Quest Features & Settings!
Hey Meta community! I’m exploring some advanced features and best settings for Meta Quest. I’d love to hear from experienced users—what are your go-to tips for the best performance, battery life, and immersive experience? Any hidden tricks or must-kn...
Resolved! Meta Quest and Streaming Services
Well I just completed a frustrating tech support chat. I have had streaming issues with some Hulu content. I discovered Paramount+ says they don't support the platform at all. Netflix seems to work as does Prime Video. So after 20 minutes or so of ba...
Falsely reported
I got falsely reported and my account is at risk of being banned. They reported me for things I never did. If you can can you figure out a way not to ban me.
Cannot upload a profile/avatar picture
I tried this on the website AND on the mobile meta quest app, in both cases it says there has been a unknown error and i cannot upload the image. I tried a different format and a different image all together and it will not work. I noticed that since...
There should be invites codes for private sessions in horizon worlds
I am apart of a discord that tries to get groups of people together to play games. We noticed that in horizon worlds if we start a private session the invite codes system doesn’t work. Having that feature work on private sessions will make inviting g...
+86 phone number cannot receive messages
I am a Quest 2 user, and I used to be able to receive verification codes and log in to my meta account through my+86 phone number. However, I have been unable to receive verification codes recently, which has caused me to be stuck in the two factor a...
i'm +86 phone number user...i can't login my account.
this is my new registered account.i can't get my sms code..so...now i cant login my original account.my previous account have some game..i.want it back... need help.plz (sorry myEnglish has little bad hope my noob language can be work.)
Regaining Facebook Access Without 2-Factor Codes
Hi Meta Community,I lost the phone that had access to my 2-factor authentication. I’ve tried resetting my password and received the reset code via SMS on WhatsApp. However, when I get to the 2-factor authentication step, my only options are a one-tim...
v74 Quick menu volume slider no longer works
The quick menu volume slider no longer works. The other one in settings does and also the volume buttons. Why is this broken?
We noticed something unusual and, for your security, this request couldn't be completed. Please try
Meta has caused a ton of hell in my life since we joined. I suddenly get this error when trying to purchase quest cash with various cards. Their chat support is garbage and wasted 15 minutes of my time telling me they'd email me, WHICH THEY NEVER DID...
my quest 3 left controller has no lights and wont connect
My meta quest 3 controller wont connect or turn on.the led doesnt even blink and i changed the batteries and did a hard reboot and nothing helped, what do i do
Resolved! additional controllers for meta quest 3 (Meta Quest 3 Touch Plus)
Good Evening!I purchased the Meta Quest 3 Touch Plus controllers left and right. I want to add the touch plus controllers for my husband to use, which we share on one headset. I want to keep my original Meta Quest 3 controllers. Is this possible to d...
Oculus Debug tool
Hi all - I cant find the oculus debug tool and cant figure out how I reinstall it. Any help greatly appreciated!!
Show Iam older then 13
How do I show Iam older then 13
Resolved! Problem redeeming gift cards
My stepson is having trouble redeeming a couple of gift cards he's received. When we do it from the website, we get the error message "Error performing query." Also tried this from a mobile device and on the cellular network rather than my wifi in ca...
Requesting More Coverage for Warranty
Greetings from Singapore.I bought a Meta Quest 3 when I was previously on holiday in Kuala Lumpur, Malaysia, and have been enjoying my Quest 3 so far.It just boggles my mind that even in Singapore, I have the ability to buy Meta Quests, but the warra...
Account Restricted and Cannot Request Review
Hello, My ad account and business account have been restricted by Meta but I'm unable to request a review or know what the content that caused the violation. It only states "we reviewed your business account and determined it does not comply with our...
Meta Quset 3 Remote Desktop Focused Mode
Yesterday I entered a immersive theater mode. It is different from the theater mode. You can controll or resize the desktop directly using controller. Is it still testing? Because, I can't find it today. By the way, I chose not sharing my data. Hope ...
Facebook got banned by an exploit where they link a fake instagram account
Yesterday my facebook got banned for no reason, it says that my instagram(i don't even know this username) has not met the guidelines and they suspended my account. This is outragrous my account is like 15 years old. There has to be a way to get it b...
Appeal for Reactivation of My Facebook Account and Business Page
Facebook Support TeamMeta Platforms, Inc. Dear Facebook Support Team, I am writing to appeal the disabling of my personal Facebook account (Zobayer Isnan Tushar, Email: ****@gmail.com) and the suspension of my business page (Ajker Patrika). My ac...
Re: How I get back my suspended Facebook and Instagram account
HelloMy account has been hacked, I have no idea what to do. I will be grateful for any help. I have gone through all the steps to follow if my account is hacked but it has not worked. unable to access email or phone.
Quest 3: Hand holograms persisting ingame and bugging meta menu, + controller connection weirdness?
So I recently started having a weird bug happening. On tuesday I went to use my Quest 3 at my computer desk, and my mom had used it in another room earlier the same day. When I put the headset on and swapped to my profile, it showed the roomspace bou...
Re: How I get back my suspended Facebook and Instagram account
I need your help in recovering instagram account dr.rajnishmishra.shrinu please help
suddenly no lighting/collision
I was working on my world on the desktop editor and undoing something, but all of my lighting and collision stopped working. If I try to play my world on my desktop it just freezes and if I go into VR every texture is black and my avatar cannot colli...
PLEASE HELP I MIGHT F'ED UP
Okay, my Facebook account got deleted permanently, that means past 30 days mark and got deleted, but it was linked to my oculus quest 2, and now it's telling me to continue since I'm logged out of my deleted fb account and it gave me an 8 letter code...
