Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I have been trying to get in contact with someone at Meta for months and it is extreamly frustrating!!! The support category is not helpful at all and if you click get support it just brings you to the same page. I need to get in contact with Meta be...
I've tried using Airlink before and it worked fine. Now whenever I try it I get three dots for 10 minutes and then it crashes and goes back to the regular oculus home screen. I've tried turning off my firewall, reinstalling the oculus app, factory re...
Hi: Ive successfully used the Quest app on my iPhone 12 Pro Max in the past. I’m now running iOS v. 16..7.1 and can’t access the Quest app in iOS: after clicking on it, it flashing when I launch it and then disappearing. Tried tebooting my iPhone, th...
Hi guys, I would like to watch a movie with my wife, but I only have one quest. (For health reasons, she has to lie in bed and therefore cannot look at a screen straight away) So I thought it would be great if she could pull up the quest and watch th...
I have purchased every golf course with golf+ and the newest golf course is not sharing to the other users, but it shows that it’s a shared golf course we have deleted users and put them back on still not working only one user can use the newest golf...
Hi, I am trying to play GTA-4 in Oculus3, but not in a VR setup; you know, just on a 2D curve screen with PC through cable-link.The problem is the controllers. I want to play with the x-box control, but the Oculus3 controls come in between, and there...
This has been going on for around 2 weeks. Whenever i log into the app with email/ Facebook (I don't have Instagram) it uses the wrong phone number- lets say that phone number is 1234.1234 was for my old phone, and it was deleted once i got a new pho...
Hello. my meta quest 2 head set has a fault. Returned to Meta 15 days ago and told a replacement will be sent to me in 8-12 days. Today is day 12 and I’ve heard nothing from Meta as to its whereabouts. Anyone with similar issue ?
Hello, I bought the medal of honor, after installation I can see it in main (administrator) account, but in additional account it's not show. Why? How I can fix it? Thank you
i just bought a quest 2. when i bought it the sound and mic did not work i did not touch the settings jet. i tryed a bluetooth headphone the sound works fine but de mic still doesnt work, so i tryed factory resetting that workerd. i stopped playing f...
I pre ordered the quest 3 which means i get asgards wrath 2 on release. i have never played the first one. so i started it up and itll work but at times it messes up and then the left lense will have a square in the bottom right side that takes up at...
screenshot from casting the headset won't respond to movement or controllers I don't want to factory reset it please help
i can't pinpoint what update it was, but it was about a month or two ago (around when the major UI update rolled out) that has made Cabled Quest Link unusable. after about 15 seconds, it just disconnects me from the PC. nothing i tried has helped, an...
Hello!We have just experienced our first issue since owning the Oculus and it is a BIG one. The right controller shows up but then starts drifting off in random directions with my arm twisting around and then off. I tried using the hand tracking fea...
For now I repaired the Oculus App.When I plug in the USB cable there is a sound but no alert asking me if I want to allow using it as drive.I can run using the Air Link but wasn't ever able to install it as a tethered device.
Everytimeci try to start BONELAB it is only a black screen, i've tried Uninstalling and re-installing but it still won't work.
my brothers grey magnifyingglass shortcut on the toolbar is not there, how can we fix this?we have tried restarting it
Hi. Thank you for your time. My Oculus quest 2 has a nearly full storage. It indicates to me that the storage is all being taken up by apps. I only have five apps on as I have deleted a few. But the storage only improved a very little bit and it won'...
When I try to set up the Oculus app I get the error "Oculus requires 6.57 GB on your system drive...." when I have enough storage.
Hello,I need invoices for my purchases (payment by my company) and Meta CAN'T do it. It is just possible for usd to generate a news mail with prices and content BUT with a new number and the actual day date. It is really out of law and crazy. Have yo...
My Oculus would not load the menu screen without passthrough on. With passthrough on the oculus would not load apps/games. The app on my phone says the apps are open on the device. I have signed out, deleted and reinstalled the app. Factory reset the...
Hi! Couple of days before I have activated referral link for 30€ for my account before I bought Quest 3. After I activated recently purchased Quest, nothing really happened. I thought I forgot to activate referral or smth, once I clicked on the link ...
So i have decided to spend 550€ on a meta quest 3 and preordered it during the event on 27 Sep. and still didn’t receive it.yes i have asked, multiple times, more than 10 emails, calls and chats. specialist team is on it they said.. I will be careful...
My Daughter dripped he VR and doesn't charge or turn on anymore
The height in the PCVR version of Robo Recall puts me in the floor. See video for details on this problem. Can i get help fixing this issue? Thanks! https://youtube.com/shorts/-ALfEKy5gZI?feature=share
My 12 year olds account has been suspended and when I try to add it to the accounts I manage, something about "agedown" in the link I'm supposed to use from his account- I get a 404 error. in the meantime, my son is locked out of his account, and I c...
I started running air link on my new pc, it started out fine, was running really smoothly. That is, until the oculus desktop app randomly popped up with the "Graphics card isnt compatible with rift softwate" alert. If my graphics were incompatible, t...
Hi all,I think I screwed it up. I had a Quest 1 that I haven't used in a long time, recently I bought the quest 3. When I setup the quest3 I screwed it up as I used my facebook account instead of the meta account, I know I should have paid more atten...
Hi. My oculus 1 is stuck on meta logo (blue). Tryed all i can find in the internet and can’t fix it. Tryed reboot, restart and with and without charger and nothing works. How can i get help? Best regards Kjell Øverby
About 5 days ago I purchased onward and I’m not having a great experience, I requested a refund and it got denied. If someone can please help me to get my refund, please reply.
