Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I tried replying to the emails from the original case but have heard nothing back. This issue was first reported August 16th, I was told it was escalated to a different team, and I have heard nothing since. I've replied to the survey in hopes I'd get...
So my new quest 3 works fine but i noticed the serial number that is listed on my account is not what i have. The box has one number and the number on the device is different. I noticed this whern it did not match the extended warranty. So far nothin...
What happened was I linked my Quest 2 to my PC and started to fiddle around to see how well it would run and how to use it. When I was done I turned it off and I happened to be done for the day as well so I turned off my PC. The next day I turned on ...
While charging the light is green and it says 99% I unplug but I can't get it to power on. I've tried holding power button also power and volume down.Still nothing. I barely used it. It's been sitting around for awhile cuz I get irritated and stop tr...
hello, I want to restore an accidentally deleted message. How is it possible?
When I Cast to the app it only seems to work 20% of the time. What am I doing wrong
I’m considering getting a Quest 3, but I want to know if sweat is going to easily ruin controllers as it did with my quest 2? The new controllers look like there will be no way to shield the buttons from sweat dripping on them in games like Supernatu...
I purchased this item for my son, the 25% was stated to be applied in cart/per check out. Once the purchase went through, it didn't ask to verify purchase, it just went straight through the process, the damage was done. The message on the app stated ...
I want to get a d link air bridge to help with pc vr gameplay but I have to play down stairs while my pc is upstairs will it work the same even though I’m not next to pc
hello....... i need to get help with my facebook account.. one day suddenly got disable... and i cant get any help with it. and there is no custom email that i can email to.does anyone know any email that i will reach to facebook custom service and f...
I have the microphone configured in the "available" position (blue button) in the Oculus Go configuration options, but it does not work even though the applications have the permission to access the microphone correctly configured. Is there a softwar...
Pairing issues with device.
Hello - I created a new metal account using new email but not able to recover purchased games from oculus account with different email. Please help!
Hi all, Have the hunting and shooting game GAIM and in order to pair the rifle/trigger it says to activate bluetooth pairing mode, then in headset go to settings bluetooth, pairing, pair new device (no previously connected devices), but does not show...
Hello,Maybe I am missing something obvious, but how do I as a consumer/customer find out about new Quest software release notes and features from v59 and onwards? This article was detailing them but has fallen off the updates list since May July of 2...
I can figure out the set up process.
A friend of mine let me try their Quest 3, and convinced me to upgrade. I own a Quest 2 but have never used a referral credit. Am I SOL for the credit on a Q3? Should add: we tried to accept the referral but got the message: "There was an issue accep...
Hello, I recently moved to a different house and, ever since I haven't been able to make any in-app purchases on my meta quest 2. and i have no clue why. it keeps giving me this same message: "we noticed something unusual and, for your security, this...
EDIT 2: Instead of waiting 24 to 48 hours for meta to answer my ticket, I just factory reset my device, and redownloaded all my apps. Works fine now. Probably the best solution in all honesty I have a Quest 2, and it recently updated after having ref...
Hi Meta, in Australia with Quest mobile app (iPhone) 233.4.1.1.0, the Quest 3 does not appear in the device list options (Rift, Q, Q2, and Pro), how do we pair the device?Is there an update to the Quest app coming?thanks.
I own TWO meta Quest 2 headsets and one Quest Pro. I want to use Quest 2 controllers with Q Pro headset for Beat Saber but cannot pair them. Yet Q pro controllers can be paired with every device. This is annoying and dissapointing. I tried and tried ...
My headset lenses is foggy because I put oil on it and both of my control is broken in the inside
Hi,First post here and could not find an answer on the forum...I have two accounts on my quest 2, and every time the Quest 2 goes in sleep mode, when I put the headset on again I am presented with a splash screen that offers me to change user ('cambi...
I have a brand new Legion 9i with a 4090 Laptop GPU. Brand new Oculus app install rebooted my laptop many times and I am not getting a screen. I am using the $79 official PC Link cable as well. I have it setup so it only uses the dGPU only; just in c...
just upgraded to the quest 3, thought I would treat myself to the pro controllers. starting to regret this choice, the controllers are stuck at updating 0%I've tried all number of unpairing, rebooting even tried on my quest 2. tempted to return them ...
I sent in a refund request about 3 days ago and have gotten nothing back about it when will it typically be accepted/denied.
I was playing with the meta quest 2 then i take a break and i turn of the vr but when i turn it on the left controller tracking stopped working then today it happen the same thing but with the right one i tried to do the replacement but Puerto Rico(w...
I’m getting ready to send back my Quest 3 and BLAST Meta on all social media because of ONE simple issue……… NO ONE….NO ONE …… will pick up the phone and simply help us with technical issues and questions. You’re selling a FRICKIN $500 headset with is...
I had not used my Q3 for a bit over a week.My upgraded Touch batteries from Meta were completely dead. Just an observation.
Meta made me make a new account and I lost all my games. There's no number to call so...
