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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Mic not working on Quest 2

I've had my quest for a month now and today I tried playing with my friend. When we joined games like Rec Room or VRchat, he couldn't hear me at all but I could hear him even though my settings were allowing people to hear me in party chat and my mic...

Oculus rift S

Until recently (ive had my rift S for two years now) Ill be playing a vr game, and my rift S randomly shuts off. Anyone know anything to help or something i need to do? some more detailed info: Ill be playing Half life Alyx or FNAF:HW and my oculus r...

cant install

Was having problems installing games so i read on here to uninstall the oculus app. When i tried reinstalling the oculus app it wont install!! waited to the next day and was able to install the app and get a game on it. then the problem happened agai...

Resolved! sentio vr doesn't exist in oculus store

Hi all, I've just downloaded sentio vr trial for sketchup and want to connect with oculus quest 2 but when I go to the headset oculus store and search for sentio vr it doesn't show app, so I can't download to the handset. Help! V.

Anonymous by Not applicable
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Worst Tech Support Ever

Y'all should maybe work on your customer service, rather than improving your headsets. Your support page, the buttons to talk to a live chat or email support DON'T GO ANYWHERE. They're literally just **bleep**ing images. And OF COURSE, there's no oth...

Resolved! Apps not finishing installing

Hi guys! I was updating an app and once it got to installing, it got stuck. I turned off headset and even tried a factory reset. Now a different app is freezing in the install spot. I cant figure out what to do! Can anyone please help?

Hoodalicious

Hello! I’ve recently recorded one of my castings on my phone and clicked record. It says it was saved to phone but the videos aren’t anywhere to be found. They’re not in my files on my oculus. Only pictures. Can you help me locate these?

Anonymous by Not applicable
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Vrcover 5m link cable is not working

So i recently bought q2, normally i have rift s but i wanted to make a difference.The problem is when i plug in to pc, its charging normally, but its not recognizing pc.I tried with original oculus charging cable and it works fine, also i tried with ...

Nothing but problems with the quest 2

I purchased the oculus quest 2 on Monday. Brought it home, charged it up and then it wouldnt turn on. At all. I attempted a factory reset which didnt work until I was on my last nerve. Took about 10 go's before it finally worked. Got it set up and ev...

Resolved! Refund for FitXR and Essentials Pack

I purchased these products and I was upgraded to the subscription based software. The essentials pack is not available as best as I can tell. I will use this post to notify the community if a refund occurred or not. I requested a refund based on the ...

Air Link not working

I use "netstat -aon|findstr "5669"" to check the port situation and find that 5669 is not bound.

App Sharing/ Oculus 2 to Oculus Windows App

If I purchase an app via my Oculus 2 and am using the Air Link feature to my PC I cannot download/play the same app via my PC but can repurchase it and then use it. Is this a bug, or done intentionally to prohibit using a PC as a makeshift mobile sto...

game

I can not play the walking dead game ,its loading too long and a logo just right there ,whats problem?I just paid last year

Games not showing up

I have 2 computers and I bought games on one. I logged into my SAME oculus account on the other one just to find that my games werent there. Same account, one has games and one doesnt.

Purchase Games

I suggest everyone purchase their games on steam if at all possible. You need a pc or laptop to be able to wirelessly stream games but at least the games you purchase are yours and if you upgrade your headset to another brand you can still use your g...

link cable acts like its not connected?

ive been trying for at least an hour now to get my quest setup so i can play minecraft on it, and it was all good until it came time to link my quest 2. ive tried air linking and the cable, and neither seem to register on my pc, but it registers on t...

Air Link and Link Cable Issue

So, I seem to have an issue with the Oculus Link and Air Link on the PC. I was working on a game in Unity about 2 days ago, on December 10th, and the air link and cable were working perfectly. yesterday I tried to use the service, but when I enable l...

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Promo code not working

So again a nice 30% off for the next purchase, and again in the store you see the discount, but when you go to the creditcard approval you pay the full price.When wil this be fixed?I already send an mail about this but no response  

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My Quest 2's time is wrong

The time in my Oculus Quest 2 is wrong. I tried to restart the headset, and I can't find a setting to change the time.

App error (Can’t reach oculus service)

Hello. I faced the problem with oculus software (Win7: oculus quest 2). When it starts, there 1-2 min loading, then, showing the error "Can’t reach oculus service". Reinstalling\rebooting pc\repair app is do nothing for me. At the programm log i foun...

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