Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
im trying to play b&s but gtag is stuck on like loading game and if i try and open blade and sorcery it says quit other app, but when i press it nothing happens. So i cant stop gtag from trying to open. Any suggestions?
I just need to know how to get my money back on a game that doesn't work Is there an actual phone number where I can talk to someone from meta quest for freeIt is so frustrating!!!Thank u
In the Accounts Center/Your Information and Permissions/Meta Account/Account Information/Email Address......I noticed that my email address is missing the dot. I know meta has my correct email address because I get emails from them, I'm pretty sure I...
I can’t login to my quest, I am being prompted to sign into an email I no longer have access to retrieve a code and there isn’t a way that I can see to have change the email so that I can get the code to the right email.
-IzayahHello oculus, I need your help. For the past couple of months, my headset vision lenses have been acting strange.. the inside of the vision at the bottom of my screen is like white static and everywhere I look it like becomes distorted and...
My 5m link cable doesen't work, Why? Can someone help? Do i need a new pc or quest?
In an attempt to get around the fact that i can't add a payment method, i tried purchasing a Gift Card so i could finally try out Desktop VR. I get the "Order Confirmed" mail and if i look at the tracking link, it says "delivered", but i never get th...
Hi,New Quest 3 owner here. Everything' working great hooked up to my PC via Air Link apart from being randomly dumped out of gameplay into a kind of pause menu, the one where passthrough is enabled along with Resume and Quit options. Gameplay is perf...
My quest pro is always kept up to date. But this week has been horrible. My controllers would lose tracking. I can still press the home/menu button, but the controllers would take time before tracking is restored. I've done all I could including rese...
Im trying to connect my quest 2 to my laptop but it wont work. It gives me the 3 dots screen every time. I've reset it and it was working fine until not too long ago. I've turned airlink off and on and i had just fixed this earlier today by updating ...
I have repeatedly tried to purchase a game off the meta store for my VR device and it will no longer let me do this. I used to be able to do this with no difficulty. There are no restrictions on my bank account. I am able to make other online purchas...
I share with you my wonderful VR experience. I purchased the headset with the Asgard bundle two days ago and can't wait to try out this new game. I launch the game, do a 30 second tutorial and it freezes while I moved the character sideways. at this ...
Now I've seen all the other possible solutions on this forum page and nothing solved the problem. My link cable shows no signs of damage either, it is definitely a USB 3.0 cable and is connected to USB 3.0 port, the problem is that Oculus somehow det...
I've just bought the Quest 2 brand new yesterday and the app just won't install.
I have a Oculus Rift S that I bought in 2019. I know it's off it's waranty and that's why Oculus' staff simply ignores all my contacts, but I was hoping the community could help me. Back in 2019 it was working perfectly, but I had some issues with my...
Posted something similar to this but I haven’t gotten any help, looking to be able to play some new games soon on my headset. I got my Quest 2 a year a or two ago, right before it was renamed the Meta Quest. I haven’t touched it till recently, howeve...
I've no idea what has happened here but my Rift S was working some weeks ago, no hardware changes to the PC, and the headset hasn't been moved from my sim rig, nothing has moved whatsoever.I tried to use it this afternoon and have spent the last 4 ho...
Hi. My Oculus Quest 2 is a couple of years old so out of warranty. It was working a few weeks ago but now won’t switch on or charge. No light, no screen, just dead. I’ve tried holding down power button and the power / volume - buttons but nothing. I ...
when i turn my headset on by holding the power button it turns on tells me to put in my password and after that it just says powering off.I don't know what to do please help
My right controller keeps flashing white when system is shut off. You have to take batteries out and put them back in to get control to work.
How do I get my oculus quest 2 games onto my oculus quest 3?
Hello, I use a Quest 1 that I've been using with the link cable since i got it (a year and a half) but for some reason the Oculus app displays "General Device Problem" whenever i enable the link.I bought a new cable and it improved to launching the R...
As per the title: when adding a game to the cart in the Quest 3 headset it notified me that adding a total of 3 games would result in a 25% discount. When doing so the total amount shown in the store in the headset reflected this discount but when go...
my oculus app isnt working and saying i have to update my graphics driver to 17.11.2. but when i try, my pc isnt compatible. if someone can help that would be nice
I live in Canada and a friend of mine bought me a gift card to use in the Meta store. What she didn't realize was that the gift card was in USD, and hidden somewhere in the terms and conditions is the fact that it can only be used if you're physicall...
Ok so im having a problem With my headset and its not syncing i had videos synced then randomly i checked and none of them were synced and im logged out and when i go to my friends it says i need to make a account and i dont know because i
I bought this game but cant get my Quest 2 to load it. I haven't used my Quest 2 in over a year. When I use it everything looks different. I'm excited about working out on my Quest but get frustrated trying to access the program. I need step-by-step ...
Hi, I'm getting the following error when trying to register with a referral link: "Unable to accept referralThere was an issue accepting this referral. You may not be eligible because the country or region is not supported, you referred yourself, or ...
Android user, S23 ultra.Meta Quest 2I added the headset fine to the app, made my avatar, watched the stream and all was good. Then I charged it, tried AirLink and left it for a while on charging again. I checked my app for how much battery it had and...
when i turn on my oculus quest 2 It makes me make a meta quest account but when i log in with the Facebook account on the same email, it doesn't let me login to my old oculus/Facebook account.
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
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