Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 36492 Views
  • 92 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 Controllers With Star Wars: Squadrons in VR?

So after seeing this https://uploadvr.com/virtual-desktop-quest-update-touch-controllers/ I had high hopes that I would be able to play Star Wars: Squadrons wirelessly on the Quest 2 using only the Quest 2 controllers instead of a game pad. Well afte...

Oculus Quest 2 left controller not working

I need help getting my left controller working again. It isn’t showing on the VR but a random message will pop up saying it can’t be updated and to contact support. Can someone help me please!!!!

Boneworks to quest store

Hi i think it would be nice to have boneworks on the base quest/quest 2 for the people who cant play PCVR or dont have the requirements to do so.

Sm6kin by Level 2
  • 199 Views
  • 1 replies
  • 0 kudos

(Oculus Link) Link Keeps cutting out on my quest

Every time i use link ill get into a game and for about ten minutes in it will start to frequently kick me out of Link on my Quest. Sometimes it will freeze in my headset but the game will continue to track my headset and run the game. But mainly it ...

USB Overload? (Oculus Rift)

Heyo everyone, I tried to set up my Oculus back after 2 years of sleep.In the meantime I changed my OS from Win 8.1 to Win 10 and freed some space by buying a new main SSD to FINALLY get back and play the games I coudn't play on VR before.One small i...

robo recall not working

can anyone help me please, i have been using my oculus rift now and playing some games, all working well... saw robo recall and liked the look of it, so downloaded it and tried to play.. it loads up lets me get in shows the firs scene where your in a...

Oculus Rift S 3 Loading Dots

For a while now my Oculus headset has been having issues. I get stuck on the Oculus setup page where it tells me to continue setup in VR. My headset only shows 3 loading dots and glitched controllers. I have spent 10+ hours in the last month trying t...

Oculus 2 not connecting to Computer

My Quest 2 isnt workingI plug everything in the right way and i set up the oculus app on my computer, but when i look into the oculus i only see a black screen, even after opening games. I can hear the games sound but i cant see anything. On the USB ...

My Oculous Rift is lagging

I got my Oculous Rift on Christmas as well as a brand new PC and the coulous used to be fine and be lag free, I was able to run big games such as Robo Recall etc... Later, however, I installed around 20 games on Steam as well as Oculous and now games...

Alienware M15 R6

I cannot connect my Rift to my M15 R6.Whenever I connect straight to the HDMI port it is not being picked up in the App.Cannot use the thunderbolt port as that does not connect to the GPU.Any ideas?

pattern bypass feature and saving all game data to cloud

As a recent victim of forgetting my oculus pattern and having to factory reset i believe that there should be a feature (whether on the oculus app or on the headset itself) that can bypass the security pattern and reset it or remove it from your devi...

Rift S forgotten by Facebook/Meta

I've gotta admit I think I dodged a bullet when it came to parting with my hard earned money, I was going to buy a Rift S like my son has but thought the Quest filled my needs better and boy am I glad. To say Rift owners have been screwed out of thei...

Quest 2 Custom Home Environments

Using "SideQuest" you can install custom environments, but does anyone know if it violates the TOS or not? And does anybody have a record of getting banned for it? Any reply with an answer on the subject would be greatly appreciated.

Zxyeb by Level 2
  • 869 Views
  • 2 replies
  • 0 kudos

Resolved! my computer wont detect my link cable

So I got a link cable a few weeks ago and its been working fine, but this morning I tried to connect my quest 2 to my computer, but my computer seems to be unable to detect the link cable connected to my quest 2, I'm not really sure what to do from h...

Flashing screen at startup

We just received our Quest today. Upon trying to set it all up, the display on the headset just keeps blinking/flashing. It took like 30 flashes just to read the screen that says we need to adjust the headset until the green lines aren't blurry. If i...

Oculus controller

For the past few months i have been letting my younger sister play on my quest 2 and I've recently found out that the only thing that works are the hand sensors ( the controllers will not work anymore) and after several attempts of me trying to fix i...

rwemye by Level 2
  • 223 Views
  • 1 replies
  • 0 kudos

Horizon World Score/Points

Love Worlds, so much fun to create with the tools meta has created. I have used tutorials to create basic scoring so when my ball hits a target User gets one point. I would like to give different objects different point values as some targets are har...

PatnGo by Level 2
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! Stormland pulled from sale

 hi.I posted this in games and apps but perhaps it is a support question. Has Stormland been pulled from sale permenantly or is it temporary? it is not coming up In a store search and using a direct link states unavailable.I hope this is not somethin...

Screenshot_20220106-084809.png

the black screen of death

so my headset has a constant thing where it would randomly start screeching at me before flashing by eyes with bright lights then going into a full black screen and turning back on but now i cant seem to turn it on anymore its been two days charging ...

dr_oak by Level 2
  • 212 Views
  • 1 replies
  • 0 kudos
Labels
Top Kudoed Authors