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Need help converting an account into a child account
So we bought the VR headset and setup a meta account for our son, but set his age wrong. We now got an e-mail about proving his age, or mark his account as 10-12 years.We marked his account as 10-12 by setting the correct year, and it got instantly s...
No people
I had gotten suspended but I had gotten that suspension removed. I was muted for an hour but when I joined games that had hundreds of people were just empty. I kept rejoining but it wouldn’t let me. Is this because of my suspension? Can they remove t...
Fraudulent charge - No Account
Hi there I am ADEEL ARIF. I am living in United kingdom. I need your help. Someone use my bank card to bought product from oculus. I don't recognize transaction. Can you help to freeze the product and give back my money. Thank you sincerely, Adeel Ar...
Oculus Rift CV1 no video on RX 7600 XT
I've had my Oculus CV1 for the better part of 4 years now, recently my graphics card died, so I replaced it with a RX7600XT (12GB), and upon reinstalling the oculus software, and plugging my headset in, everything software-wise seems perfectly fine, ...
What do I do if my oculus says tv storage is not working and social platform keeps stopping
It turns my headset on and off and I tried contacting oculus support they haven’t responded yet please help☹️☹️☹️
Quest 2 asking for work email to setup device
I had to restart my oculus 2 and it keeps saying to type in my work email and I do not have one what do I need to do
Quest 2 not loading anything
I have had my Quest 2 for a couple of year now and frequently the headset refuses to load any of my installed apps. I have always been able to solve this eventually by doing one or more of the things listed below but this time I give up. NOTHING work...
Change e-mail on my account
Is there a way to change the email for my account?
Resolved! Quest 2 wont connect to my PC through Air Link and Cable Link
My Quest 2 won't be picked up on my Oculus app on my PC. I've got Windows 11, if that makes a difference. I also have a KIWI Link Cable (USB A to USB C) but that hasn't helped at allAny idea as to what I should do?(and sorry for posting this when the...
Quest app breaking
I'm trying to change the version of blade and sorcery nomad to the newest version but when I hit the "more information" button the app just completely breaks and I can't tap on anything. For example when I try to hit the current version to change it ...
Right quest 2 controllers tracking has stopped working. Can I get a replacement?
My right quest 2 controllers tracking has stopped working and has some other bugs. Is there any way that I can send it back and get a new one off warranty?
Quest 3 Audio Compression Issue - Rhythm Games
Overall the quest 3 speaker audio is better than the quest 2. I like the spatial audio effects and actually turn the volume down in comparison to the quest 2.However there is an audio compression issue that really hits VR rhythm games. When a low bas...
Resolved! How do I reactivate my account?
Just recent When trying to find out why my quest decided to not let me use my apps once the new update came I in desperation so stressed-out trying to figure out to get it to work I accidentally deactivated my account and need help reactivating it so...
Resolved! Was meta referral discount reduced
Was the referral discount reduced from 25 dollar to 15 dollar
Resolved! Purchased MQ 3 from Amazon - No Asgard's Wrath 2
Hey guys! I bought a Meta Quest 3 from Amazon and I’ve never received Asgard’s Wrath 2 for free. I’m not getting any answer from Amazon, I don’t know what to do. Is it a misleading advertising? Any lawyer here?
The microphone on the Quest 3 is too quiet
the Meta quest 3 microphone is very quiet. i have to shout in order for people to hear me, and its been bugging me alot. it isnt quiet when i record, but it is quiet while im talking in a game. any fixes?
Resolved! Left controller died and now it barely works? 3 IR lights on the controller visible in pass through?
I was playing a game when my left controller died, I replaced the battery and noticed the tracking was barely even working. Sometimes it would get stuck in place or be a foot or more off of where my hand is. I then renter pass through and realized th...
Resolved! Cursor lag in flat screen game on Quest Link
Hi I tested playing world of warcraft on a big virtual screen using my quest 3. Im using quest link, wired. The game itself runs smooth with no lag, but the cursor input lags a lot on the virtual screen. When I peek through the nose gap of my quest 3...
Quest 2 - Meta followers not showing up as friends in in-game friend lists
I have the same issue. My friend and I are following each other. Neither of us have FB or IG. Have tried to invite him into BigScreen, but he does not show on in app Friends list. Phone apps are up to date as we both just joined. So how do we resolve...
Meta Quest 2 Cant connect to internet
Have tried Factory Reset Twice Rebooted Network Changed network from Dual band to single band 2.4 Hooked to app on phone and internet on phone working but it isn't. Have read about clearing Bluetooth and cache but can't get into any menu because it w...
Earbuds stop passing though sound when connecting to an audio call
Hey, My earbuds (both Apple Airpods pro and sony earbuds) stay connected but essentially stop functioning as the sound is thrown back to the headset when connecting to an audio call in the quest 3. It happened with a few games, like Dungeons of Etern...
Resolved! Reset password and now I can't log into the app
Reset pass, then I can't log into app? Does it take 15 hours to sync or what the hell?
My game I bought in the past is gone? I need to re-buy?
My brother owns a quest 2. I saw the VR Golf game on tiktok and wanted to play. After a while, I finally coughed up the $30 and bought the game on his VR account. It was surprisingly worth it, the game had so much! Up to 18 holes, a driving range, mi...
Meta quest 1 on Quest link states to contact the assistance
I can't connect on meta link, a message pops up everytimes i try to do so and it tells me to contact the assistance. My pc specs are not even outdated, (kinda close to the minimum requirements as it is an RTX 2050 with an AMD RYZEN 5 5500H..)It just ...
Meta NO RESPONSE for return label
My Q3 got stuck in a bootloop, I called support, we troubleshooted, couldn’t be fixed. Wouldn’t even factory reset. Mind you, this is my 2nd Q3 in 8 months, first one’s display went in <30 days. They said, we will send you an email for Advanced repla...
Arizona Sunshine, purchased DLC not Sharing
I'm family sharing Arizona Sunshine but when it comes to the DLC's they aren't sharing, so can someone help.
How to get this setting while in full screen?
So last week I've been watching YouTube and TV in my oculus quest 2 and then I'm full screen mode there was a slider to control the brightness of the scenery right underneath the video. This was very helpful but now it is gone, how do I get it back?
My right controller does not turn on
I own my oculus about 5 months in the day that this happened, I stayed 3 4 days without using it,and,when I put the headset in my head, both controllers didn't work,the lights were working, but,the move sensor no,so, I tried reset my oculus,and,when ...
Why do we have to save a Payment Method?
Hi All, Can someone please explain why we are required to add a payment method in order to purchase Items in the Meta Quest Store? I have never been comfortable with allowing online stores to keep my payment info on their servers just to make the tra...
Resolved! Quest Browser crashing while playing games.
Whenever I open a site (usually discord) on my vrheadset it works fine but when I play a game the browser crashes over random intervals and I have to restart it.
