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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Android File Transfer issue

Has anyone started having android file transfer not being able to find your Meta Quest 2 on a Mac since the new update to the headset? Is there a workaround? It was working fine before.

quest link unplayable lag

Whenever I try to connect my laptop to my Quest it lags badly. I can't play any games or even click anything in the menu. but no matter what, it lags, air link, and link cables, I even got a new headset and it still lags. I don't know why it's laggin...

Walkabout Mini Golf - Goth Hard Clue five glitch

on hole 11, clue five. I can see where the clue is supose to be it’s blue as if I collected it but the game is not giving me credit for it. I can’t move past it. Any suggestions for this? It’s keeping me from gathering all the clues

Skeeter78 by Honored Guest
  • 478 Views
  • 2 replies
  • 0 kudos

Having trouble casting from my Quest 2 to my phone.

For the life of me I can't get casting to my phone to work properly. Casting to computer and to a compatible device(my Chromecast TV)works just fine. But on my phone it starts casting then instantly disconnects before it even shows a picture of the c...

Resolved! Code shows up but i cant see it fully

Hello, I recently had to submit my ID for my account to be verified. And now when I turn it on it sends a code to the oculus and the screen isn't large enough to show the code fully. I can't figure out how to make the screen wider to show the bottom ...

Atti17 by Honored Guest
  • 2494 Views
  • 15 replies
  • 0 kudos

Cannot login with oculus or Meta, stuck in error loop

Login with FB shown "Internal Facebook app misconfiguredInternal Facebook apps can't use Facebook Login."Have an Oculus Account? Nope, FB ditch that garbage and force you moved to Meta by give your wrong password errorForget password and reset passwo...

ARMsIGn by Honored Guest
  • 779 Views
  • 2 replies
  • 0 kudos

30 Dollar invite credit

Hi I need help.my friend sent me the invite link, so I accepted it but when I activate the vr he recived the money but I don’tWhat I have to do?

Resolved! My headset isnt logging in

So I went to Russia for a vacation and I had my oculus with me so after I got to Russia I wanted to download the game VR chat because it looked fun but when I got it, it said to type in a code I accidentally typed in the wrong code and after that it ...

Oculus isn’t responding error

Hi guys. I was playing Cebus on my Quest 3 when my game lagged and now it says “Oculus isn’t responding.” I don’t want to factory reset my Quest 3. What do I do???

Doyle38 by Explorer
  • 958 Views
  • 8 replies
  • 0 kudos

Can't download bonelab on pc (CROSSBUY)

Every time i try to install bonelab on pc oculus gives me a notification saying 'Sorry, we couldnt install BONELAB. Please visit meta quest support for more help.'. I go to the support page and try EVERYTHING THERE, and they didnt work. I'm playing w...

souptimeg by Honored Guest
  • 2233 Views
  • 13 replies
  • 0 kudos

I can't log in to the "wrong email or password" pc app Oculus

Hello.I've done all the proposed solutions in the for and I can't log in to the app on my PC.I use windows 11 and everything is up to date.I've also tried all the browsers. I've formatted. And to this day I don't know what else to try.Please I need h...

Robvene by Honored Guest
  • 823 Views
  • 4 replies
  • 0 kudos

White dot in the middle of the screen and no control

Turned on after charging and there is a white dot in the middle of the screen, and the controllers are not responding - so I can't do anything.The first time this appeared I thought it was because one controller battery was low so I changed it and th...

Azimova by Honored Guest
  • 1520 Views
  • 6 replies
  • 0 kudos

Download non disponibile come mai

Buongiorno ho acquistato un gioco e mi dice disponibilità a inizio primavera ma la primavera è quasi finita come posso sbloccare il download visto che c'è gente che già ci gioca

LuDifresh by Honored Guest
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! Quest Link not functioning properly + weird disconnect issue.

Good day, Recently bought a Quest 2 and a link cable, I'm using their oculus software as well as OpenXR. I've used it last weekend in some other games where I was not encountering any problems. But today testing out Assetto corsa in vr I had issues w...

hugoparox by Honored Guest
  • 919 Views
  • 3 replies
  • 0 kudos

Quest 2 Left Controller won't pair

The battery died and when replaced, the controller didn't reconnect. I removed both controllers, repaired the right no problem but now the left won't pair. Did a restart on the headset and still won't pair. Any suggestions?After selecting pair contro...

locky.mcf by Honored Guest
  • 566 Views
  • 3 replies
  • 0 kudos

FitXR

Unable to unlock the FitXR app in order to get to the other classes.Signed up for the one year subscription on April 3rd.Not getting much support from FitXR.

Quest Link - Camera not moving when I turn

I've been working on a project and testing it on my Quest 2 in play mode using the link cable. Sometimes, I enter the game and the OVR Camera does not move when I turn (there are objects on the table, and no matter how I turn the entire scene moves w...

Factory Reset

If you factory reset can you put your old account into it after you factory reset I'm just wondering because my Oculus is asking for a passcode even though I never put one in. P.S plz help, thank you.

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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