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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Is there any way to have meta instantly take out the money in my account when pre-ordering a game?

whenever you preorder a game, Meta will not take the money out of your bank account until the game has fully released. Is there any way I can have Meta simply just take the money out of my account the second I preorder it?

Casting Issue

My Quest 2 will not let me cast to the website. Basically, I cast to computer, and it says "You are now casting to web" but on my computer, it says "Something went wrong. Try refreshing this page and casting from your headset again." I factory reset ...

Meta Quest 2 - Wifi issues

I use my meta quest 2 console with my starlink wifi and the internet isn't working. I appear as if I'm connected but there is still no internet. I tried everything, reseting the headset, logging out, changing everything in the router and such but I s...

Vrchat not loading and freezing giving an error

I’ve tried all the different ways to fix it but it never works it starts loading and it gives me the error saying something about vrchat is unable to connect, please verify connection and retry . I’ve even tried to make a whole new vrchat account and...

Microphone Issues while Recording in Gorilla Tag.

Whenever I start my recording (using the Oculus record button) in the game, "Gorilla Tag," I make sure to press "Enable Mic Audio," so that my recording can hear me and the other players. Whenever I don't press that button, as expected it couldn't he...

PC Link just not working anymore

When connecting my link cable it's been working fine until today when the VR updated. All I was trying to do was get a game in Steam Vr to open IN steam Vr itself and instead now I cant even open the pc link without a message pop up that disappears o...

Can't hear others while playing.

Can't hear other people in big ballers

Resolved! No laser pointer in First Person Tennis

I've played this game a lot on my Quest 3. At some point there was an update for the controllers and since then I can no longer click on the opening selection after starting the game with the right controller. I can activate all other games and the s...

Resolved! (Resolved) Quest 2 keeps rebooting after a certain amount of time, even when It's off.

So, my quest keeps restarting when I'm just playing the game, and even when it's off. It sends me back to the meta logo, then goes back to working for some time, and then it once again restarts. It's really annoying because 1. My quest keeps rumbling...

Built-in "Record Video" fails to record audio - detailed bug report

Hi!We have noticed an pretty big issue that appears in the Quest OS on both Quest 2 and Quest 3. If you use the Quest's built-in "Record Video" functionality (the icon with the video camera), then watch that video after it's completed by pressing the...

Resolved! Asgard's Wrath 2 can't ride hippo

Hi. I'm on the Aqueduct quest with Cyrene. I solved the puzzle and took the hippo into the water. I went a short distance (did not get to the next save) and had to quit. The next day I brought the game up. I attempted to turn the hippo into the ridin...

update in progress for 8 hours

Yesterday evening the Quest 2 started performing an update before shutting down, after 8 hours still busy. is on power and connected to Wifi. anyone have an idea what it could be?

My second QUEST 3 is not charging as well

I bought a 512gb Quest 3 . After a month. Dead! I called the support they said you don't have a warranty. So I bought another quest 3, this time 128gb. 1 month later. DEAD!!!! what the hell guys. Can we raise a complaint or probably sue meta. I reall...

Arizona Sunshine 2 - Coop issue (error 1207)

For some reason, since the last updates of February on Arizona sunshine 2, my friends can’t join my lobby and I can’t join theirs… we have bought the game to play together and we can’t… it says the lobby doesn’t exist, but it does. I saw many forums ...

Right controller stopped recognizing batteries

I was about to start using my oculus quest 2, but when I changed the batteries, the right controller didn't light up. I bought fresh batteries, and put a brand new battery into the controller. It lit up, but made a growling noise and started overheat...

Resolved! Quest won't turn off, the screen is frozen after I loaded in to a game and the headset is humming v

AMD 7900 series card performance in VR

We know the 7900 XT and XTX have problems in VR with Rift S and Quest. Can someone provide the best settings to use to give us a usable level of performance? Thanks.

Resolved! Communication

Someone in meta emailed me about my headset problems. I want to know how to keep in touch with them

Resolved! Meta Horizon WorkRooms & Zoom Audio & Video Issues

I was recently started using Meta Horizon workrooms effortlessly, with my clients who did not have have the metaquest but zoom, since I have MetaQuest 3. They were able to see my room, avatar, screen sharing and even another zoom camera I used on ano...

Resolved! (Question) V64 Update

Hi, so i havent receivied the v64 update yet, and i just wanted to ask how long will the roll outs take?

Resolved! BoneLab Progress Disappeared

Not sure if this is the right forum to type this in. But I was playing BoneLab yesterday when all of my progress was gone, there was no continue button, only a "new game" button was available, as if I had just played BoneLab for the first time. All o...

Can't hear normal audio but not mp3 files in pcvr

Basically, in PCVR, I can hear normal audio like my browser, games, etc. But when I open a .mp3 file to play music, I can't hear it in my Quest 2 headset. I use a cable to connect to my pc with the built in quest link and oculus app on pc. If it help...

Refund Request Rejected

I recently purchased Survival Nation and was excited to try it out, and while it was a wonderful game, no matter what I did with the movement settings, I got incredibly motion sick. I struggled with testing out different settings hoping it would solv...

Resolved! Quest 3 in warm

So I want to ask anyone how to keep my q3 safe in warm. I want to go to warm country this summer and I want to take quest 3 with me. I wonder if nothing would happen to it because of heat. Please tell me if nothing will happen to it because of heat.T...

Resolved! Glasses spacer for Quest 3 loose and wont function

No matter what I do, I can’t get the built in spacer to lock into place. The headset worked fine before I tried to pull them out. As soon as i did, now the entire thing is loose.

Referral program

I gave someone my referral code about weeks ago. She had an account but a new headset. We followed the step in the referral program but so far nothing. Does I take longer than this or is something wrong?

Can't get past the pairing screen

I had to send in my Oculus 2 headset and they sent me a refurbished one. When I turned it on it took me straight to the pairing screen with the controllers pulling out the tabs. It won't let me past the pairing screen in order to set up wifi and the ...

Facebook Account Will Not Sync with Meta

Have been having issues for months trying to get into my Oculus Quest to play games. Anytime I try to access my quest or my Oculus/Meta account I am asked to sign in again with FB. Then I get this error message. Was salty I had to sync FB with my Oc...

Email confirmation problem

I was trying to set up the quest 2 for vrchat when I accidently triggered a problem to happen: I accidently missed out one letter of my email and so to counter this I added the email again but that made no difference. The confirmation just goes to th...

Still have not gotten help fixing my account to verify with my ID

Last month when everyone got logged out of their account I was asked to verify my age and identity in order to log back in. However over 2 years ago when i originally set the account up I used my sons name so using my ID does not verify the informati...