Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
We have a brand new Quest 2. Used it for about 30min. Put it down on sleep, plugged it in to charge and after about 3hrs it will not wake up. We have tried the multiple button fixes out there. 30 sec power hold both plugged in and not. 30sec power an...
My oculus quest will not load anything. My library does not show. The store won’t load either. This has been going on for at least 2 days
Seriously, it’s been 2 years and any shooting/ game with intense vibration is completely unplayable. There is such an easy fix that has never been done and I’ve seen so many post about it and there is not one way to fix it without literally taking ap...
I haven't used the Oculus in a month and then today the controller was not working so after figuring it out for around 10 minutes, it worked but everytime I turn it on it shows a notification of low battery on left toucher and turns off.I can't use m...
For META to note please, as I don't know how else to reach you - when I click on the "Get Support" link to submit an issue (as I was having some trouble with my VR headset), it takes me to the next page where I am asked to select a product, but there...
I have had no issues with my oculus since I got it and now I have connected to a different Wi-Fi connection it asks me to log back into my Facebook and when I go I get “error performance query” I have changed my password and I done everything I can t...
an unknown app pops up on the taskbar and disappears without an error message or any indicator that anything went wrong. This kicks me out of any game or program I am running and brings me back to the desktop (very annoying).this was determined to be...
I am trying to pair my headsets to my phone. I get as far as enter the code on the screen, so I enter it and my phone keeps searching for the headset till it eventually says we can't find it. How do we solve this problem?
Cant play games I purchased or search
OK, so this kit is not now supported but the games I have played have been great (last was Lone Echo II a couple of moths ago). Just got the kit out again and one of the (2) sensors seems to have died. At first I didn't notice but one hasn't been det...
I’ve contacted support and they have provided me with insight that they have a problem with no current solution or way around it, Its been 4 days with no update or possible way around. I reset my pin for my new quest and now I cannot purchase any gam...
So i have badly messed this up but i have accidentally used my brothers facebook for my quest 2 sign in, i have since created my own, i have bought 3 games on my brothers account and i don't know how to make it so i'm using my account for the quest a...
My eldest registered the quest 2 for his brother using his Facebook account on his phone. I want to factory reset so it’s on my phone etc, but I’m worried in case he loses the £50store credit he has only just gotten?
Do I get some money that comes with the oculus to spend on games if so how much and how do I activate it?
hello, I have an issue that my oculus keeps having the white flashing O and then you have the uploading sign with the green processing bar at the bottom, then back to the white flashing O. Tried to reset several times but no joy. Please can you urgen...
I got an oculus quest 2 recently and i connected it to my pc and now i want to do stuff on my pc but i cant hear sound through my pc anymoreDoes anyone know how to fix this?
Is there a longer cable for my oculus rift cv1 if so how do I get it?
I really think it would be swell if they could drop an update on the $400 device so that it can be used as a proper time keeper, one of the most basic functions of any electronic device. My microwave can change time without being factory reset, odd t...
I've searched for this EVERYWHERE, but I'm getting nothing. I want to add a secondary account to the family Oculus but my dad wants to be able to cast my screen through the admin account because me and my siblings are known to cause trouble. Can the ...
I get instructions to go to "showtimeanytime/activate" in a Web browser to enter the activation code but Oculus Go is not a choice. Am I missing something?
I purchased the oculus 2 and it worked for two days and now not working. Is there a way to return it . We have try the restart and it is still not working. I would like to get another one because we purchased two for two kids.
Recently I got a Quest 2 for Christmas, and I'm currently hooking it up to my laptop via a link cable to try it out. I forgot my password to use the Oculus PC app, but I'm logged in on my Oculus mobile app. I was gonna try a password reset via e-mail...
How do generate a PIN number? I've tried to go to forgotten pin but my password doesn't work when I try to reset pin. Where do I generate it in the first place?
I have used my oculus quest 2 for about 2 months now and have been seeing weird flickering on signs, buildings, and other background items. Is this for everyone or is this some type of glitch?
Hello I have just set up my oculus up through my Facebook but Facebook had my old email which I can’t get in to ,so I can’t access my passcode or purchase any games ,I have change email on Facebook to my email what is active and I use now , which is ...
He)lo, my right controller has been a working since I got it but just now, it says "right controller won't connect, contact support.
Purchased the OQ2 on the 26th November. Paired, activated and linked on the 25th December and no free £50 store credit showing in my payment method menu. Any suggestions? Thanks
My account was added to another oculus account but none of the apps are working
Im trying to fix an issue and to do that i need to get onto the mobile app however it keep looping me around the whole time. i contacted oculus support and all they said was i need to unmerge oculus and facebook but as far as i can see this isnt poss...
I bought my quest 2 back in september, and my brother just got his kid one for xmas. Been trying all day to get the referral thing setup so the kid can grab a few games. And havent had any luck on getting the referral to go through, its just been stu...
