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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Resolved! oculus quest 3 cant unpair to account
i had to factory reset my quest 3 because its storage was full but my phone wasn't aware and still thinks that my quest 3 is paired to it, and my quest 3 wants to pair to my phone but you cant pair it twice and its old self is paired to my phone. my ...
Resolved! Roomscale boundaries, "Furniture" available: only doors, windows and paintings. Why?
In roomscale boundaries creation, I am invited to add furniture to my room, but then the only options I get are doors, windows and paintings.I saw in a video about 1 year old where there were already sofas, armchairs, desks, kitchen furniture, etc.I ...
Oculus move data no longer syncing/ Rift purchase refund not received
Every time an update come out something gets broken and so many posts here go unanswered by support. At least in the past, responses would come but not anymore. It's like Meta doesn't even care anymore and does not address serious issues. I posted we...
The climb crashes on quest 2
Hi! I've downloaded the climb thanks to quest+ library but game is crashing on first level. Everything works just fine and then the image just stops and soon after the game closes. My quest 2 is unaffected,it's just the game that crashes. I am surpri...
Pin reset not working
I’m trying to buy a game, but I can’t pin reset. The link from the email won’t work, I’ve tried multiple times to get a new link but every time when It gets to “put in the new pin” it just tell me something went wrong.
Meta quest 3 passtrough mostly black
Whenever i use passtrough half of my room is not shown, its like cameras are stretching the visuals and half of the screen is just black, i can see the other side of the room just fine, but i turn around or look sideways and its all darkness with str...
Rift s - Any recommendations for an hdmi to displayport adapter?
Hello so i just wanted to come on here cause posts about these are 1 to 2 years ago and i just wanted to see if theres any adapters for rift s that are working for rift s cause i have a laptop with only hdmi 2.0 thats connected to my graphics card. I...
Need assistance with downloading app
Nothing to click onto when being prompted to download VR app
Controllers randomly going onto a set path
I'm not too sure how to describe this, but sometimes I'll be playing a game, and my controllers will randomly move downwards and will seem to sort of rotate around an invisible sphere whenever I try to move them, I'm not too sure how to describe it. ...
Trying to update an app to its new beta version doesn't work
While trying to update into the new scripting beta of blade and sorcery nomad I've encountered a problem. Every time I have enabled it, it updates do the exact same version. This also caused another issue, where without even prompting an update, I'll...
My Meta Quest 2 Controllers spring for the grip button is broken. How do I fix that?
My grip buttons on both controllers are broken and i dont want to replace the controllers because they are quite expensive for me. Does anyone now a website where i can buy replacement parts from to fix that? Is there any chance i can repair it witho...
Resolved! No multimodal on v64?
I've just updated to v64 today, while the pass through experience is much better, I noticed that multi-modal (where the quest tracks both controller and hands at the same time allowing for instant swapping between them, or even controller in one hand...
Meta app on Apple phone
I am trying to log into my all and it is saying Contact Our Support team your meta account has been suspended because your account doesn't follow our community standards or other terms. if you have an questions or concerns, you can contact our suppor...
PIN Reset website not working
The https://secure.oculus.com/reset-pin Website is not working whenever i put in my new PIN I get "Something went wrong please try again" over and over and over again and If I get a new email it still don't work
Quest 2 Not Showing Up In Meta Quest App
Hey All, Names implies the problem, My partner and I recently got two Meta Quest 2's for us to stuff around and play in, we have them setup in AirLink wirelessly, which worked perfectly a few nights ago, and now suddenly my partners Quest wont detect...
Meta Quest Gift Card in Hungary
What kind of Meta Quest Gift Card can I use in Hungary?
Resolved! Child account developer mode issue
I previously fixed the error of developer mode on the NFL game by allowing microphone permissions. After sitting for a week now NONE of the apps will load. Every app says your parent needs to allow developer mode! The microphone permission is turned ...
Gift redeeming
My friend gifted me Pavlov and I can’t redeem the gift because I have to have a parent or guardian approve the request, however my headset doesn’t have parental controls or anything along the lines of that set up, so I don’t know what to do now and a...
Forgot pass code for game
Anyone know what i can I do if I forgot a pass code that was set up to access a particular game
Riven gets fuzzy on Meta Quest 2
Occasionally the graphics get fuzzy and unclear. Sometimes quitting and relaunching helps but not always. Other games look fine. Any ideas?…
Quest 3 Setup Screen Size
Just purchased the quest 3 and the setup screen is too small for me. As someone who needs to be very close to the screen to real it I am wondering if I can bring the initial setup screen closer like zoom in on it. I am not referring to the physical w...
Bluetooth impossible to turn on
I turned off Bluetooth on my meta quest 2 and all the options and toggles on Bluetooth screen disappeared. now it's completely empty like on the screenshot and impossible to turn it back on. please, don't suggest factory reset. I know it's an option ...
Resolved! How to download apps to Quest 3 from pc?
I am trying to download previous apps/games which I played on my Rift S through my PC on to my new Quest 3 so I don't have to be tied to my computer and can play on the go can anyone help me out? I would really appreciate it thanks so much.
My vr headset will not connect to my verizon Wi-Fi, and refuses to recognize the correct password
I just moved into a new apartment complex that uses Verizon Wi-Fi, I have tried logging in to my headset, but it always tells me to check the password and try again, even though I am using the correct password, all my other electronics connect to the...
Resolved! Friend bought Ghosts of Tabor but can't play even though they're above the age rating
my friend bought ghosts of tabor recently. around a week ago when he was in a different country he tried to play ghosts of tabor but it said pegi 16 and wouldn't let him play. he has tried turning of parental controls but he still cant play. how does...
Quest 2 Screen is freezing/crashing while using steamvr
Hello everybody, I have a problem when using my quest 2 with steam vr. Always when i play a game on steamvr (example: Job Simulator) it freezes like every 5 minutes and i need to remove and plug the link cable back in for it to work normally again. B...
Login in my guest 2
Hi, will be really thankfull for any help or advice. I didn't use my quest 2 for a year or so and now turned it on, used it for a while without any problems on a older version and decided to update. After update it asked me to relogin on other device...
How do I convert my Childs account to teen?
Hey folks, I am trying to convert my child account to 13 and over by changing the birthday but it keeps saying it can't make that change. Can somebody give me a hand?
cant add payment method
plssssss
