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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! oculus quest 3 cant unpair to account

i had to factory reset my quest 3 because its storage was full but my phone wasn't aware and still thinks that my quest 3 is paired to it, and my quest 3 wants to pair to my phone but you cant pair it twice and its old self is paired to my phone. my ...

ForgVR by Explorer
  • 1788 Views
  • 5 replies
  • 0 kudos

The climb crashes on quest 2

Hi! I've downloaded the climb thanks to quest+ library but game is crashing on first level. Everything works just fine and then the image just stops and soon after the game closes. My quest 2 is unaffected,it's just the game that crashes. I am surpri...

Donte9 by Explorer
  • 820 Views
  • 4 replies
  • 0 kudos

Pin reset not working

I’m trying to buy a game, but I can’t pin reset. The link from the email won’t work, I’ve tried multiple times to get a new link but every time when It gets to “put in the new pin” it just tell me something went wrong.

Meta quest 3 passtrough mostly black

Whenever i use passtrough half of my room is not shown, its like cameras are stretching the visuals and half of the screen is just black, i can see the other side of the room just fine, but i turn around or look sideways and its all darkness with str...

Rift s - Any recommendations for an hdmi to displayport adapter?

Hello so i just wanted to come on here cause posts about these are 1 to 2 years ago and i just wanted to see if theres any adapters for rift s that are working for rift s cause i have a laptop with only hdmi 2.0 thats connected to my graphics card. I...

6ufe by Honored Guest
  • 352 Views
  • 0 replies
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Controllers randomly going onto a set path

I'm not too sure how to describe this, but sometimes I'll be playing a game, and my controllers will randomly move downwards and will seem to sort of rotate around an invisible sphere whenever I try to move them, I'm not too sure how to describe it. ...

Trying to update an app to its new beta version doesn't work

While trying to update into the new scripting beta of blade and sorcery nomad I've encountered a problem. Every time I have enabled it, it updates do the exact same version. This also caused another issue, where without even prompting an update, I'll...

Micaelous by Honored Guest
  • 1847 Views
  • 7 replies
  • 0 kudos

Resolved! No multimodal on v64?

I've just updated to v64 today, while the pass through experience is much better, I noticed that multi-modal (where the quest tracks both controller and hands at the same time allowing for instant swapping between them, or even controller in one hand...

Meta app on Apple phone

I am trying to log into my all and it is saying Contact Our Support team your meta account has been suspended because your account doesn't follow our community standards or other terms. if you have an questions or concerns, you can contact our suppor...

PIN Reset website not working

The https://secure.oculus.com/reset-pin Website is not working whenever i put in my new PIN I get "Something went wrong please try again" over and over and over again and If I get a new email it still don't work

DatBoiTy1 by Honored Guest
  • 967 Views
  • 7 replies
  • 0 kudos

Quest 2 Not Showing Up In Meta Quest App

Hey All, Names implies the problem, My partner and I recently got two Meta Quest 2's for us to stuff around and play in, we have them setup in AirLink wirelessly, which worked perfectly a few nights ago, and now suddenly my partners Quest wont detect...

Resolved! Child account developer mode issue

I previously fixed the error of developer mode on the NFL game by allowing microphone permissions. After sitting for a week now NONE of the apps will load. Every app says your parent needs to allow developer mode! The microphone permission is turned ...

Gift redeeming

My friend gifted me Pavlov and I can’t redeem the gift because I have to have a parent or guardian approve the request, however my headset doesn’t have parental controls or anything along the lines of that set up, so I don’t know what to do now and a...

Exvinity1 by Honored Guest
  • 428 Views
  • 2 replies
  • 0 kudos

Riven gets fuzzy on Meta Quest 2

Occasionally the graphics get fuzzy and unclear. Sometimes quitting and relaunching helps but not always. Other games look fine. Any ideas?…

RPGeezer by Explorer
  • 1012 Views
  • 5 replies
  • 0 kudos

Quest 3 Setup Screen Size

Just purchased the quest 3 and the setup screen is too small for me. As someone who needs to be very close to the screen to real it I am wondering if I can bring the initial setup screen closer like zoom in on it. I am not referring to the physical w...

MrAliKhan by Honored Guest
  • 909 Views
  • 1 replies
  • 0 kudos

Bluetooth impossible to turn on

I turned off Bluetooth on my meta quest 2 and all the options and toggles on Bluetooth screen disappeared. now it's completely empty like on the screenshot and impossible to turn it back on. please, don't suggest factory reset. I know it's an option ...

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Resolved! How to download apps to Quest 3 from pc?

I am trying to download previous apps/games which I played on my Rift S through my PC on to my new Quest 3 so I don't have to be tied to my computer and can play on the go can anyone help me out? I would really appreciate it thanks so much.

Quest 2 Screen is freezing/crashing while using steamvr

Hello everybody, I have a problem when using my quest 2 with steam vr. Always when i play a game on steamvr (example: Job Simulator) it freezes like every 5 minutes and i need to remove and plug the link cable back in for it to work normally again. B...

Login in my guest 2

Hi, will be really thankfull for any help or advice. I didn't use my quest 2 for a year or so and now turned it on, used it for a while without any problems on a older version and decided to update. After update it asked me to relogin on other device...

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