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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Show Iam older then 13
How do I show Iam older then 13
Resolved! Problem redeeming gift cards
My stepson is having trouble redeeming a couple of gift cards he's received. When we do it from the website, we get the error message "Error performing query." Also tried this from a mobile device and on the cellular network rather than my wifi in ca...
Requesting More Coverage for Warranty
Greetings from Singapore.I bought a Meta Quest 3 when I was previously on holiday in Kuala Lumpur, Malaysia, and have been enjoying my Quest 3 so far.It just boggles my mind that even in Singapore, I have the ability to buy Meta Quests, but the warra...
Account Restricted and Cannot Request Review
Hello, My ad account and business account have been restricted by Meta but I'm unable to request a review or know what the content that caused the violation. It only states "we reviewed your business account and determined it does not comply with our...
Meta Quset 3 Remote Desktop Focused Mode
Yesterday I entered a immersive theater mode. It is different from the theater mode. You can controll or resize the desktop directly using controller. Is it still testing? Because, I can't find it today. By the way, I chose not sharing my data. Hope ...
Facebook got banned by an exploit where they link a fake instagram account
Yesterday my facebook got banned for no reason, it says that my instagram(i don't even know this username) has not met the guidelines and they suspended my account. This is outragrous my account is like 15 years old. There has to be a way to get it b...
Appeal for Reactivation of My Facebook Account and Business Page
Facebook Support TeamMeta Platforms, Inc. Dear Facebook Support Team, I am writing to appeal the disabling of my personal Facebook account (Zobayer Isnan Tushar, Email: ****@gmail.com) and the suspension of my business page (Ajker Patrika). My ac...
Re: How I get back my suspended Facebook and Instagram account
HelloMy account has been hacked, I have no idea what to do. I will be grateful for any help. I have gone through all the steps to follow if my account is hacked but it has not worked. unable to access email or phone.
Quest 3: Hand holograms persisting ingame and bugging meta menu, + controller connection weirdness?
So I recently started having a weird bug happening. On tuesday I went to use my Quest 3 at my computer desk, and my mom had used it in another room earlier the same day. When I put the headset on and swapped to my profile, it showed the roomspace bou...
Re: How I get back my suspended Facebook and Instagram account
I need your help in recovering instagram account dr.rajnishmishra.shrinu please help
suddenly no lighting/collision
I was working on my world on the desktop editor and undoing something, but all of my lighting and collision stopped working. If I try to play my world on my desktop it just freezes and if I go into VR every texture is black and my avatar cannot colli...
PLEASE HELP I MIGHT F'ED UP
Okay, my Facebook account got deleted permanently, that means past 30 days mark and got deleted, but it was linked to my oculus quest 2, and now it's telling me to continue since I'm logged out of my deleted fb account and it gave me an 8 letter code...
Meta quest 2 UI is messed up
Recently I’ve noticed my UI is now a gray color unlike the old dark but colorful fade. Also it seems like the ui is janky and not properly working. Like in the picture the pattern dots are covering the button which is obviously not something meta wou...
Re: How I get back my suspended Facebook and Instagram account
Hey to get back to Facebook please
How I get back my suspended Facebook and Instagram account
Hello everyone,A few months ago, both my Facebook and Instagram accounts were permanently disabled. It was a challenging time for me as an agency owner and digital marketer, especially since I’ve spent over $5,000 running advertisements for my agency...
Re: Facebook Account Problems
Good luck with that. I've been disabled since January still nothing yet even submitted an appeal
Facebook Account Problems
My Facebook account was disabled illegally and mistakenly please help me.
Resolved! Facebook disabled account
Hi does anyone know how or who to contact in reguards to Facebook disabled account. It’s been done by mistake no Meta rules have been broken . Now im to access this
Meta Horizon account Suspended after Facebook recovery – Need Urgent Help
I am reaching out here because I am facing an issue with my Meta Horizon account, and I hope this post can help bring some attention to my case (and help others).Recently, my Facebook account was hacked, and the attacker linked my Facebook account to...
I can't watch 360° videos on MetaQuest TV
hello,I'm enjoying watching MetaQuest TV using MetaQuest 3.However, I can't watch VR videos.When I watch a video, it says it's playing, but all I see is a blank screen.- I'm not using a filter.- I'm an adult.- I can watch VR videos using the YouTube ...
NEGATIVE RMA OCULUS SUPPORT ZERO HELP/LAWSUIT
So, This year I bought my son the pro controllers for his oculus quest 2. He was STOKED! Well about two months one of the controllers quit working. It is under warranty so I am thinking no big deal? WRONG. I started my ticket with Meta and on 10/06/2...
Pin code sound not consistent.
This is very minor, but has anyone noticed when entering pins that the click sound doesnt play all the time? the keyboard sound will play for like two or three digits but not all four. it is sporadic. This has been like this for a long time on the lo...
Quest 3 Right Controller gives low battery error or stops powering on
I am having a serous issue with my Meta Quest 3 Right Controller(s) and the Right Controller only. I had my Meta Quest 3 for about a month, until I started using it to workout. I have about 60-70 minute workout session and work up quite a sweat. I am...
The headset settings option remains grayed out even though I already have a developer account
The developer mode cannot be enabled, and the headset settings option remains grayed out even though I already have a developer account.
oculus quest 3 code
On vr glasses comes out like ask a parent for help (picture below), there is a code, and a website, I go to the site via phone, enter the code from the glasses, and there it says "Invalid device code request! Try again."What to do? Tell me(Photo in R...
Resolved! Gorilla tag refund
I want a refund for gorilla tag. Got banned for no reason. Developers are unresponsive. Why pay for something I can’t play?
Hacked Meta Account
Hello! My meta account was hacked and the hacker changed the email address. I was able to recover my Instagram account but cannot get into my meta account because the email is changed. How can I recover my meta account? Any help is appreciated.
Default language change in Meta Horizon mobile app
Hello, My phone's default language is Polish and the Meta Horizon app uses it as the app language. This is wrong, at least in case of my language (which is known as rather difficult :)). The AI translation is very poor, which makes it hard to underst...
Meta Quest 3 after software update black screen headset does not work
Everything was fine until the developers of the quest 3 software sent out an update to everyone. my headset was updated from v72 to v74 and no longer starts. I have been suffering for several days looking for an answer. But even the META support serv...
