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Resolved! IT WONT LET ME INTO ANY OF MY ACCOUNTS

sooo, I factory reset my headset because I was having some problems And When I tried to log back into one of my accounts, it said My email wasnt connected to an account, I also Tried to use my other email To login and it said that email had no Accoun...

Resolved! Smudges inside the lenses??

Greeting everyone! I recently took a better look through my lenses during gameplay and noticed both lenses have weird smudges but I can't clean them. Could they be somehow underneath or inside the lenses, or maybe they got fogy from the inside? I jus...

Quest Pro Controllers won't go past 0% updated

Hi. My son just bought PRO touch controllers to Meta quest 2. He can’t update the controllers, they are stuck at 0%. We have done all updates in the VR and meta app. Can someone please help us. / Sandra

Games missing from library in Meta Quest Link app.

When I went to play a game, the meta quest link app keeps saying none of my games are in the library but they are listed under the "Continue playing" tab. But the icons don't have any buttons to press to play or even uninstall. I tried restarting my ...

Unable to make purchases with PayPal and Debit Card

For whatever reason I'm suddenly unable to make any purchases for my quest. I've tried using the app, the headset itself, different networks, both PayPal and a debit card, and I know there's money for the purchases. Yet every time I try it just tells...

Can’t set up account for my son as payment method not accepted

We bought Metaquest 3 for our son. I have set up my parent account but when I go to set up my sons account it asks for payment method. When I put info in it just says payment can not be set up. I have tried everything on support materials but nothing...

Left Controller With Bad Controller Drift

I have been dealing with controller drift for over a year now on my Meta Quest 2. Whenever I push my left stick forward it instantly moves it to the reverse position. This causes me to perpetually move backwards when playing games and requires me to ...

screen and controllers keep glitching away

sometimes when im playing game my screen randomly moves me meters away from my old kocation, and my controllers slowly drift towards me from the old location. it also happens when ik in my oculus menu, in which the screen teleports far away from me i...

Resolved! Can I close my Facebook account independently from Meta and Instagram accounts?

Since a few days my Facebook wall is being filled up with embarassing publications. Most of them have two things in common: pornographic pictures and identity thefts (mostly stolen pictures from Instagram), containing links leading to explicit sexual...

Resolved! Customer service issue

@cybereality I am on my second headset and I am now experiencing issues with it. I have been in contact with customer services but have not heard from them since last Saturday. My left earpiece has failed. I followed all of the steps in their email b...

Oculus link showing as "USB Mass storage device" and not recognizing in software.

So I just got a replacement Link cable and used it once and was gonna use it again and its not recognizing in the oculus software and is USB mass storage device" and in device status in device manager, it shows "This device cannot start. (Code 10) A ...

Resolved! Referral Link image

When using the mobile app to post a referral link the image of the game no longer shows, it looks like every referral has the white Meta image instead.You used to get this Now you get this on every game referral which doesn't even show the game name

Resolved! new FB-Account, how connect?

My Meta account is linked to a Facebook account that no longer works. How can I link my Meta account to a new Facebook account to avoid losing my purchased apps? I am still logged into meta.com, but if I log out, I won’t be able to log back in. What ...

Audio glitches with deovr and play'a

hi, the sound isnt working well at all while im using headphones. spechially when using apps such as deovr or play'a. my quest 3 is new. is there somthing that i can do? (youtube and browser working well)

FB account hacked and they put 2FA on the Meta account linked to it

Hi, I have a Meta account through my email that I use with my Oculus. I would like to disconnect from the Meta account that is connected to my FB account and create a link from my FB account to this email-based Meta account. My FB account got hacked ...

Wont let me buy games with Gift Card

I got a meta gift card and every time I try to buy games with it it says we notice something unusual pls try again later or contact meta help

Resolved! Meta Quest Pro Annoying "Controller Not Tracking" Pop Ups

Hi, Using the Quest Pro and I don't use the controllers but pop ups keep popping up saying they are not tracking and I have to go pick them up to get rid of it, any chance there is a way to stop this notification from popping up? I found nothing in t...

factory reset quest 3 and now mobile app is asking me for an organization

After the reset connecting to mobile app it says I have to connect an organization which don't hav

Quest 2 not prompting me to setup headset

still need a prompt from horizon FB to get my quest 2 up and running, please help

Resolved! Quest 2 Fan making a weird noise

My oculus quest 2 has been used for about a year now, so this problem might Just have came from old age, but my headset started making weird sounds one day after playing for a while. At first, it started to make a very weird horn sound out of nowhere...

Left controller thumbstick won’t unstick from the bottom of controller on screen on meta quest 3

So we have been having this issue today with our controller (our left one to be exact) it started around 11-2 It was first my brother than me when we got one it would not fix itself after resting it, recalibrating it, restarting, doing what meta cont...

How to navigate and click options without controllers

Upon booting up I get a transient screen then the tracking error message. If I power down I get a pop up box with "restart" or shut down" How do I choose one without a controller? What is the white dot that appears but cannot be moved? Also, how do y...

Resolved! Warranty not showing up on account

Got a new Quest 3 through the play now pay later promotion. Once I activated my Quest 3 my Meta Quest+ subscription activated, but my Meta Warranty Plus doesn't seem to be. I pretty much instantly got stick drift on my left controller and submitted a...

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Quest 2

Okay I haven't seen anyone talk about this problem but my A button on the right side button is really bad, I have to push all the way down really hard on the button and sometimes it doesnt even work and it's annoying because in some games like bonela...

Son locked out of account - no codes sending to email?

My son has an Oculus 2, he had some issues with it rebooting on him and apps crashing - we did a factory reset but he could not remember his password. When sending confirmation codes to his email, no codes come through at all. I know it isn't an issu...

Quest 3 Screen Turned red on one Side

Just brought a brand new Quest3 today and I open it、play VRChat just for about 1hour then the right eye side turnd like this。 How can I fix it？

Resolved! Trouble resetting boundary in v67

I'm on V67. It was working fine. Suddenly today when I move from upstairs to downstairs, I can't reset my boundary to play downstairs and I'm left in the Sunken Place below my home environment. I can play games if I turn on passthrough but this is no...

Quest 2 stuck on USB update mode still a problem in 2024!!!!

meta's answer on Update 7/15/2024 does NOT solve the problem... they need to OWN up to a problem that's been going on since 2019 and needs to be FIXED!!!!!

Resolved! Quest 3 not turning on - intermittent

Ever since i updated to V67 my quest 3 is having issues turning on. I keep pressing the power button In every way imaginable, holding it, tapping it etc but most of the times nothing works but then an hour later it does turn on first try, and I even ...