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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54243 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Air Link connects but isn't really working.

I have been playing Gorilla Tag on steam vr and it has been working fine until now(both my pc and quest are fully updated), I don't have a cable for vr so I use air link, recently it has suddenly stop working, it either almost instantly disconnects f...

Meta quest 3 didn’t come with prepurchased games

I had 2 games I had bought to be preloaded on my meta 3 and when I logged in with my Facebook which uses the same email the games weren’t preloaded like it said it would be and when searching in the apps folder and after looking it up it said I could...

RaidarLuv by Honored Guest
  • 1484 Views
  • 3 replies
  • 0 kudos

Backup failed

I went to backup my game data. Saints and Sinners (had beaten the game with over 130 days of survival) and RE:4. I made sure to follow the instructions so as to not lose my saved game data. Did a factory reset on my Oculus… because of too many games ...

Pay pay not working

Tries to but the oculus 3 via pay pal and it cancels the order straight away, and getting any help from meta is like banging your head against the wall

Beat saber downloads but doesn’t install

Whenever I try to install beat saber it says it’s downloading then once it finishes it says installing. It will say installing for a minute then will go back to not being installed, as if I never tried installing it. I’ve tried resetting my wifi and ...

Proxitimy by Honored Guest
  • 196 Views
  • 0 replies
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My Oculus Quest 2 is being a piece of trash lately.

None of my apps want to load or anything. All my online games need to update yet it just stays on queued even tho there is nothing else updating at the moment and it just eventually stops queuing. My internet is really good and no software updates ar...

Madi_23 by Honored Guest
  • 504 Views
  • 2 replies
  • 0 kudos

In-game issue with Quest 3

I use my Quest 3 almost exclusively for workout apps. My new Quest 3 is freezing in the middle of play. I notice that the orientation has changed 180 degrees, so I turn around and can click the "resume" button. It'll play for about 3 seconds, then fl...

Controller quest 2

My son original quest 2 right controller isn’t working. We have changed the battery reset the headset took battery out for awhile. It will light up when you but battery in. It then shows two red lights. It don’t show up at all on the system.

Connecting headset problem with changed email

The original email that I set up my quest2 has changed. I set up a meta quest account with my new email . I did delete the old email but my quest is still linked to that defunct email. I have gone through the steps but it is still using my old email ...

Can't Record Video on Oculus Developer Hub

Hey!The first time I clicked "record" and started the recording.. it worked.. But after that it keeps turning off by itself and doesn't record anything.Basically I click "record", it displays green "recording" and then just simply stops and doesn't r...

Powers off

My quest keeps powering down I am not able to do anything once it turns on it say tv full or something else is full then just shuts off and on I’m not sure what to do

Issues with loading apps

When trying to open and play with my oculus quest..the cursor just keeps spinning and not loading anything. The wifi is on and strong. What could the problem be and what’s the solution ?

Beezy813 by Honored Guest
  • 203 Views
  • 0 replies
  • 0 kudos

Black screen , connection to Oculus Link/Rift

I encountered the following problem: when connecting Meta Quest 3 to a laptop (via a cable or without), only darkness is visible in the glasses, in the oculus application it says "Could not find the headset. Connect the headset." and then "Oculus is ...

differ.44 by Honored Guest
  • 454 Views
  • 2 replies
  • 0 kudos

Quest OS 59 mic issue

My headset updated OS to version 59 and now no one can hear me whenever I speak into the mic, also I can hear people speaking!!!!???? What the bleeping **bleep** is going on with OS 59, it broke the mic!!!????

Did not get my 5 dollars for app refferal

I sent my friend an app refferal for saints and sinners and he accepted it and he did purchase it and got 25% off. Its been a week since then and i still have not gotten anything. It just says he has accepted it

Constantly Disconnects from WiFi

My Quest keeps disconnecting from my home Wifi, even though I'm only a few feet away from the router. This is getting annoying. Are there any solutions that actually work?

NosePunch by Adventurer
  • 13987 Views
  • 17 replies
  • 2 kudos

God Rays on Quest 2 (Verifying)

So I use a Quest 2. I am aware they use fresnel lenses and they are known for bad god rays. Is it normal to see a big rays from white on black backgrounds, is that just the con of fresnel lenses or do I have bad lenses. Thanks.

Laqota by Honored Guest
  • 438 Views
  • 2 replies
  • 0 kudos

oculus app just stopped letting me use link..

so i had basically forgotten about my quest, until now. i tried to hop on roblox vr, but met with the oculus app telling me my graphics card was not compatible? now its worked fine all the other times ive used my quest for pcvr. im just rlly confused...

oatlamp by Honored Guest
  • 411 Views
  • 2 replies
  • 0 kudos

"Connected to PC" Air link notification spam since v59

Since upgrading to v59 I'm getting "Connected to PC" quest link notifications whenever I open/close an app on the headset, or take the headset on or off. Is this a bug or is there a way to disable just this notification?

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itsjase by Explorer
  • 279 Views
  • 0 replies
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Resolved! Occulus 3 Cooling Fan

So my son's 512 GB Oculus 3 is giving an error that says the cooling fan on your device is not functioning properly. Has anybody else had this issue? We have had the device not even a week. 

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Quest 2 3 dots problem

Hi guys so first off all sorry for my spelling and grammar errors yesterday I bought quest 2 and try everything to make it work connect it with air link i can see desktop name in vr and all its connected but i am still at quest 2 hub cant find anythi...

Headset keeps disconnecting from WiFi every 10-15 minutes

I been having this problem since Friday where every 10-15 minutes it would randomly keep disconnecting my headset from the wifi with the notification “Headset wifi connection lost” It would annoy me since if I’m playing with my friends or a quest in ...

Dark1023 by Protege
  • 1763 Views
  • 12 replies
  • 1 kudos

Steam VR Room Setup problem (Cant press Trigger to track)

Few people like me have the problem that we cannot go through the Room Setup. All sensors / headset / controllers are recognized. Then you have to press one of the trigger button to start tracking the room. But nothing happens!!! I have 3 sensors. Be...

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ottelo9 by Explorer
  • 6847 Views
  • 8 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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