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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 36262 Views
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Downloading

I’m not able to down Netflix. It keeps saying download queued but nothing is happening.

Feature Request - Vault Cache / OR / PC transfer

HiMay i please request a feature.Saving downloaded data into a vault cache or allow Oculus PC app to transfer data / games / apps from the PC app to the Quest 2.Too many people, including myself are unable to pause and resume downloads. One small lin...

LDK_666 by Level 2
  • 235 Views
  • 1 replies
  • 0 kudos

Referral Credit Clarification

Hello, I receive a referral link from a US citizen which I, a Canadian, followed through until there were no more prompts (click link, log into facebook). I activated my Quest 2 device yesterday and sent out a referral to my Canadian friend, which he...

scatsac by Level 3
  • 911 Views
  • 4 replies
  • 0 kudos

gift will not deliver

Hi all been trying to send a game to a mate but all I get is this messageThe recipient cannot redeem this gift, Pleases select another gift or recipientthe game is Resident Evil 4 for quest 2 which is what he hasany help will be much appreciated

Referral

I just went through Jericho on the chat site... Had referral questions and he was awesome... Thank-you for all your help and not forgetting me when I was disconnected... Awesome customer service THEA

Team Facebook and Creators

Please work on MINECRAFT the game for the Oculus Quest 2 store. That one of the few games besides GTA San Andreas that i look forward to playing for a long time. Thank you for giving us an amazing entertainment system Facebook! One of the best, right...

Oculus Rift S Stutter

I got this Rick and Morty VR game from Steam and for some reason, I keep getting this stuttering effect. I restarted my computer but it keeps on happening. This is the game is the only VR game I own so wouldn't know if it could be the game or it coul...

Rift s mic issue (Solved)

hey guys, regular rift s user here. If you’re like me, who suffered regular mic snaps while using the rift s, it’s your lucky day! I recently came out with a solution for that and it is surprisingly easy. First, you have to download an app called voi...

Waiting time - Quest 2

Hi everyone, I've ordered my Quest 2 on November 29th. The estimated delivery time initially showed December 1st, but right now it says December 20th (today), and my order is still not even shipped. It is already 20 days after the initially suggested...

Glasses all scratched

I have had my oculus for less than 12 hours. After using it for a little over an hour with the lens protectors the lens on the Oculus AND my glasses are all scratched up! I'm so upset!

RaeNC by Level 2
  • 354 Views
  • 4 replies
  • 1 kudos

Cant associate after a factory reset

I did a factory reset to change the fb account and now bluetooth does not associate: it asks me for a passkey for pairing (which I cannot enter in the viewer, so pairing fails) and it is not possible to proceed further. Already tried to repeat the re...

Anonymous by Not applicable
  • 396 Views
  • 1 replies
  • 0 kudos

Looking for a laptop to work with Oculus Rift S

Can anyone suggest a not very expansive gaming laptop for a beginner compatible with a new Oculus Rift S?I've read Acer’s Nitro 5 laptop below recommended, but it is Win 11, and I believe I need Win 10 for Oculus Rift? Please adevice. Thank youAN517-...

Why is link not working?

So I bought a kiwi cable to connect to my laptop and I've done tests to see if my PC is good enough for VR and if the cable works and on my laptop it says my quest is good to go but when I put on my quest and try to start link I just get an infinite ...

Airlink

Hello! I bought a uset oculus quest One a While ago but i can’t get airlink to work i’ve tried everything i Think but i can’t g’et it to work Any ideas?

Error login to oculus app

When I go to login to the oculus app on my iPhone it says “something went wrong please try again” but using the same info I can login to the oculus website I have an Oculus 1 and am getting the 2nd one soon but on my current oculus it won’t let me lo...

Anonymous by Not applicable
  • 293 Views
  • 1 replies
  • 0 kudos

Unable to log into iPhone oculus app

I have set my sons oculus up using my phone (iphone) with the oculus app. I am unable to log into my oculus account as the iPhone application automatically uses my sons oculus (Facebook account) to sign in. I attempted to use the manual feature to lo...

airlink

Im just wandering if theres some way to start airlink direct to desktop. Sometimes i use my Oculus Quest 2 to play some racing game like assetto corsa, and i can use the hand tracking to reach airlink, then i must go get one controller simply to clic...

Mic not working.

My quest 2 mic isn't working for anything anymore. I can't chat in any games, voice commands no longer work it's like there isn't a mic at all anymore. I've restarted it, muted and unmuted the mic, plugged headphones in and taken them back out and st...

Premium Bowling not finishing the update

Hi, My quest is stuck on the update from Premium Bowling. I can't stop it or open it. None of my other games can update since PB is not ending the update for it. Are there any fixes for that?

gishack by Level 2
  • 353 Views
  • 1 replies
  • 0 kudos

30$ from Referal link

Hi, recently I used the referral link from a friend and jumped out a message that everything came out cleverly but I can not use it just pops up with me that I have to pay by card. How do I unlock this money?

Facebook won't send conformation code

I am trying to set up my account using the headset. I put in my facebook ID and password. It's asking me to put in a 6 digit confirmation code. Even though I do have my phone number in my facebook account it won't send me a code... this sucks big tim...

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