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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 15289 Views
  • 70 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

games not showing up

@MetaQuestSupporthello yesterday my brother bought a bundle to get more maps in epic rollercosters on teh quest2 he put in all the information and when evrythignting was finished hsi money was taken 10 eur and after it asked for a meta pin but the he...

Lost account

My Facebook account that was linked to my oculus account was deleted and now I have no way of using the oculus headset because it is still linked to the old oculus account

Resolved! Hand tracking

I have gone on to my quest 2 and someone put it to hand tracking I can’t do anything with it now I have tried to factory reset and nothing happened what do I do

Smashed my right controller to a wall

So I smashed my controller to a wall it started to buzz for around 3 seconds and stop it keeps doing this until I take out and put back in the battery can anyone help me? I think I damaged the inside of the controller even though it seems to work nor...

Resolved! help

got the vr from a friend and now i need to set my self as the owner and i dont know how

Keyboard tracking issues

Hi Im sittting in my well lit living room and the newly paired mx keys mini keeps disapearing then reapearing again... it steems it always disappears when hand tracking is enebladed for example.. How can i make the keyboard stay visible all the time?...

Fruit Ninja 2 and Tetris

hi there my friend sent me theres 2 games in the email i seen that u have to redeem them on the store page unlike all the other games there is no option to do so and i am confused how i am meant to redeem them if there is no option to

Quest 2 - Can't trigger click on desktop

I got a the connection working as I am able to open Oculus Rift from my Oculus quest 2 using Air LinkI am able inside the Rift menu to click on things, bring in the keyboard. But when I try to click inside the desktop, the clicking doesn`t rgister.I ...

Resolved! Help..

So I have this issue with my Oculus guest 2. My hands keep on mowing randomly and twitching and so does my head. For example when I look to the left my menu moves allmost to where it's supposed to be. But then it jitters and twitches or well the whol...

Chess club- can't access

I have been able to unable to access on chess club ever since months ago on a update. I get an error message everytime and I have uninstalled and install the app many times.

Can't redeem Euro Store credit in UK

In my UK account for my UK Quest 2 in my UK Oculus app on the UK Oculus Store I've been sent 4 Euros by Meta. There's no way to redeem this - it says credit is "not in the corresponding currency."How can I ever use my credit?Why was I ever sent credi...

cant use oculus or app

Trying to get on the oculus. say i need to log in on my phone. went to the app. All it says is no internet connection detected. I have wifi on my phone turned on. I tried to restart phone and also updated the app. Still have the same message. on the ...

katman600 by Honored Guest
  • 532 Views
  • 4 replies
  • 0 kudos

Oculus Link Not Working with Laptop

I was able to get the Link to recognize and install. In Virtual Desktop I get a black screen. Tried a work-around to access Steam. Got Steam to open but system seems to seize up, stutter and freeze. Made certain NVIDIA was disabled and AMD enabled. L...

My guardian boundary's height changes randomly mid game.

So this issue came up a few months ago when my guardian boundary's height will constantly be changing. The headset will sometimes loose where the guardian boundary is and then when it finds it again it changes the height of the boundary itself making...

ReduxMf by Honored Guest
  • 849 Views
  • 8 replies
  • 0 kudos

Issue with headset- shutting off- stuck on black screen

Hi, I purchased my oculus less than two weeks ago yesterday and today was having issues of shutting off and turning black. Today at shut off twice and turned black and now it will not come back on or if it does come back on for a hot second it goes s...

lauramvr by Honored Guest
  • 284 Views
  • 2 replies
  • 1 kudos

Want to delete facebook

My son first activated his oculus qwest with my Facebook. He than made a meta account which shows his oculus connected and all his games. I recently deactivated my Facebook so it shows no Facebook connected, can I delete it now and he will be safe no...

Does a G15 gaming laptop work with Quest 2 link?

I have a Quest 2 and thinking of getting a G15 gaming laptop to run it to play steam VR games with it. https://www.dell.com/en-au/shop/laptops/amd/spd/g-series-15-5525-laptop#BVQAContainer Does anyone know whether the quest link would work adequately...

Quest 2 Link to PC Issue

When I try to link my quest 2 to my computer, I would be stuck on the three dots screen and would also get a "You need to quit oculus link" message. I've repaired, uninstalled and reinstalled using the oculus setup but nothing has worked, not even ai...

Meta quest 2 pairing code not working on app

I just purchased and got the quest three hours ago however even after following steps suggested (like deleting and redownloading the app, logging in and out, factory resetting the quest and having it fully charged) but nothing is working. Is there an...

Resolved! My oculus charging

I have had my quest 2 for 2 years and have been getting multiple chargers for it, Currently my new quest charger is dying while it's plugged in(also I'm playing it) and it also stops charging randomly while I'm playing it so the symbol on the chargin...

Resolved! Game not installing on quest 2

Right now I am trying to download Creed Rise to glory, but whenever it is close to being done, it gets canceled or something and shows as "Not Installed".

Why does my bone lab restart my progress?

Hi i ran in to a problem with bone lab for some months ago. I was just playing in bone lab and i was in the End game phase when i suddenly ran out off battery in my headset so I charged it up and went back to the game and saw “New game” I got angry a...

Black screen replacement

I have a black screen I've tried factory reset bit screen won't load. Says I can have replacement ut only offering American addresses so can't enter my UK details

archwoo by Honored Guest
  • 170 Views
  • 1 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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