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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Quest 2 Set Up Problem
Hi,My quest 2 headset has a banner that states that the headset is being managed by an organization and that I should login into my work account to complete the setup. However, this is incorrect I just bought the headset myself at Best Buy. How can t...
Meta Quest GIF Card
I have problems with my meta quest gift card $50 for VR the code was submitted in the app and the all process was made correctly but there is an error that keeps appearing that states the I need to log out and log in into my account I have been doing...
Re: I reset my password on the oculus site, but the app says the password is wrong
i have the same problem, oculus sucks
Oculus quest 2
Ive purchased 2 oculus quest 2s that keep asking me for work email . Ive purchased 2 in the past that didnt request a work email . I cant connect , what do i need to do return them?
Resolved! I can't access my Meta account
I cannot access my meta account due to the fact that I broke my old phone a while a go and forgot to transfer the authenticator code to my new one. I have so many apps for my headset on that account and I am using an alt account right now. Is there a...
Kiddo locked out of account on Christmas morning
My kiddo got locked out of his account, on Christmas morning! He got a quest 3 as a gift and is a little heart-broken that he can't even use it as his account is now suspended. I have tried every possible troubleshooting procedure suggested on the Me...
Resolved! how can i unshare from a headset i no longer have?
how do i turn off share on a headset i no longer have?
Resolved: Store Showing 2 different currency
I need help figuring out how to buy in Local currency (CAD). Website shows in CAD before logging in. After Logging in, buying Devices, my referral program, store credits all show in CAD (which I had $7 I couldn't use because of this issue). However, ...
New to Oculus Quest (& VR) - First Steps disappeared?!?
I’m new to the whole VR thing, and I am getting families with my new Quest 3. I came across First Steps, and was starting to learn how to maneuver and use everything. shortly after creating my avatar, it had you walk over to learn how to shoot a gun....
Lost all purchases after migrating to a Meta account
After I was forced to switch to a Meta account, I lost all the games I purchased using my Oculus account.I've spent several hours of my time to recover these games, and have just about given up on the device and am about to sell it.Is there anyway to...
Quest 2 broken right controller
Despite what meta support tells you, this is still an issue. Don't fall for their out of warranty offer either, there are countless people with this issue and they have stopped acknowledging it is an issue. They need to actually support their custome...
Can't buy game - content is locked on confirming purchase
I can't buy game from meta store - after choosing payment method and providing a pin I am receiving - "content is locked, contact site owner to fix the issue". Tried on multiple browsers. I read that removing and adding payment method worked as a fix...
Wondering if I ca transfer pictures from one device to another?
Can i transfer my pictures from my quest 2 to my quest 3?
New headset keep users?
I have an account on a quest 2 and y 2 grandsons are users. we have purchased a second headset and logged the account in but if we got to switch users their user accounts are not there. I can not figure out how to add them to appear in this headset.
I have not received email to redeem Asgard wrath 2
hi, I bought the meta quest 3 with Asgard's Wrath 2 in the bundle, but I didn't receive the email or the link to redeem the game. in the store I only see the purchase option. the notification did not appear in the viewer or in the app and I did not e...
Cant see tutorial
Well im new to vr and i cannot see any way to get a tutorial i dont even know how to use the controllers nor did i see a way to get anywhere but the game im on Can someone please help me I love my meta quest 2 but i need a tutorial and how to get to ...
Resolved! Asgard's Wrath 2 Redemption
I bought a Meta Quest 3 512GB bundle on Amazon a few weeks ago and it said that it came with Asgard's Wrath 2. I've seen some redemption threads where people said that the Meta game store page for AW2 transitioned from being able to purchase the game...
Resolved! Controller replacement for countries outside USA
Hello, all! I bought Meta Quest 2 from Amazon, but the left controller started behaving abnormally. Tried the troubleshooting steps, but nothing I did fixed it. When I tried to fill in the replacement form I saw that it would only allow USA addresses...
PCVR Black Screen in headset. Quest 3
I've tried using both wired and wireless link to play the game and it boots up on my PC just fine. The audio is coming from my headset but the video is only on my laptop screen for some reason. When I move my head around I can see it moving on the PC...
Quest 3 zoom
HiJust recently my quest 3 has started to zoom in and out. The distance is about only 1 metre. In a flight sim it puts me behind the simulated pilot that is supposed to represent me. Then a few seconds later I’m OK then a couple of seconds later it d...
Resolved! “Unable to accept referral”
hello,I referred someone in my household to by a quest 3, they created a meta account, clicked the accept referral link but it gives an error saying unable to accept, we are both in the UK, I don’t see the banner in the app so created the link on the...
connection issues
My quest three is not connecting to my computer via link cable, when I try to connect it just keeps on loading.
Meta Quest 2 Died - Wont charge and wont turn on
After barely a year of owning it, my Meta Quest 2 won't turn on, won't charge. Seems like A LOT of money to fork out for it to work such a short time. Meta says I'm outside warranty and welcomes me to purchase a refurbished one. This really pisses me...
Won’t pick up my headset mic when i connect it to the oculus
i’ve tried to do quest link and it would never connect and i’ve updated everything to day i rebooted my oculus and restarted my computer even the link app. i connect my headset to the oculus and it only picks up the oculus mic and not the headsets. i...
Meta quest + region issues
Hi,I live in the UK but am in Canada on holiday. My son is getting a Headset for Xmas. Are there any issues with setting it up here in Canada and then returning to The UK after Xmas. He will be subscribing to the mete quest plus subscription.many tha...
Referal only received 30
Hey,just got my quest 3 yesterday and used the referral link from my friend. I received 30€ credit but the banner says i would get 60 when bought after the 17th december 2023.Am I missing something here?
Microphone not working in Horizon Worlds
I've checked the settings in my Quest 2 and in Horizon.My mic does work in Wander.How do I fix this?Thanks in advance.
Resolved! Q3 Fading black effect
On my q3 I see a black fading effect on side left and right lens
How to create a Streetview for Quest 2 on a website?
Hi,i created a website with different maps and you can switch to streetview. If i use the Streetview mode in the Quest 2 browser it doesn´t work. Everything is distorted. Is there a way to create the website for Quest 2 and other VR headsets?Best reg...
False Advertising/ Quest 3 Sale/ Sales & Customer Support
Over Christmas and Boxing Day (25 Dec till 1 Jan) when you Googled Quest 3 on your mobile. The first thing that pops up is an ad placed there by Meta claiming the Quest 3 is on sale with a direct link to the Quest 3 page to buy it.I have been keeping...
