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Forum Posts

Quest Pro controller tracking/power loss

when i try to go to the quest pro tracking issues, and more issues found in the quest pro controllers, none of them work, my controller stopped working after it slipped out of my hand while playing a game, and after that, there was a blue light that ...

Resolved! Can I still redeem my expired Asgard's Wrath 2 email?

I recently brought the meta quest 3 which cane with the game for free. Unfortunately, the email to claim the game was sent to a spam box and I was not able to claim before it expired. Is there still a way for me to claim it now that the deal had expi...

Bwaymyers by Honored Guest
  • 648 Views
  • 1 replies
  • 0 kudos

Meta Quest 2 Headset Tracking Lost error

When I open up my headset, tracking fails completely and I get the "Headset Tracking Lost" popup. Whenever tracking is reenabled, my POV inside of the.. lobby area you spawn in when you boot up the headset flies away until I get the popup. The headse...

Microphone barely audible in recordings

Hi there, I record gameplay videos and suddenly the microphone is barely audible. It worked fine a couple days ago, but all of a sudden my voice is super super quiet. Is there a chance of a defect, or has there been any changes to the microphone? Las...

Resolved! Unable to use the Referral link

Hi , I bought a new Quest 3 recently and my friend forwarded me his referral https://www.meta.com/referrals/link/vrcoolnav , I used the web browser to navigate to the link and clicked on Accept Referral, but get the below message Unable to accept ref...

Meta Quest PC app Disconnects on launch

When I launch quest link, It just says "PC Disconnected" And when I checked the logs it just kept on giving me OAF errors Spoiler (Highlight to read) [Service_2024-07-17_20.33.10.txt] 17/07 20:33:12.991 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_i...

Smopj by Honored Guest
  • 317 Views
  • 0 replies
  • 0 kudos

Mouse Lag in Workrooms

hello everyone, i have a mouse lag problem with meta quest 3 on my work notebook; when it is connected to my home pc all ok, no problem; on my work notebook i have installed remote desktop and when i start meta horizon workroom the mouse cursor lags ...

alebri78 by Honored Guest
  • 731 Views
  • 2 replies
  • 0 kudos

Unable to Verify myself as 13 or Older

I got this email which then leads to this screenshot: It gave me 2 options: The first method failed: The second method also fail. I gave a very clear photo 3000x1861 but it says blur? What else can I do? Can't the system know that I'm already 45 year...

email0.png email3.png email5.png email2.png
Coisox by Honored Guest
  • 459 Views
  • 2 replies
  • 0 kudos

Quest 3 is unable to connect to my Wi-Fi

Hello I have Fritzbox 7530 router directly connect to the internet, so this is basically the router that my ISP gave to me with my connection. It supports 2.4 GHz and 5GHz. I first have divided SDD for the two connection. I have bought the meta quest...

Antowa82 by Honored Guest
  • 1405 Views
  • 7 replies
  • 0 kudos

Passthrough turns on then off every few seconds

Hey guys! I've got a weird issue here. Any game I play on my headset, the passthrough will fade in for like 1 second, then fade out again. It came happen ever 10/20 seconds or every 10 minutes. It's extremely odd and nothing i seem to do fixes the is...

My quest 2 doesn't update

I pressed the On buttom then selected signing off with the option to update before signing off. Now my headset doenst go off and stays with the updating in process message. What should I do?

AnXoT0lo by Honored Guest
  • 447 Views
  • 2 replies
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Ecosphere doesn't load on secondary account

We have one Oculus Metaquest 2 headset and two accounts on it. Mine is the primary account and my spouse has the secondary account. I have my account set to share all apps. I have installed Ecosphere on the headset and it works like it's suppose to u...

Hunter_MN by Honored Guest
  • 835 Views
  • 3 replies
  • 0 kudos

Quest 1 games gone?

I don’t get on my Quest often but I did create a meta account with Facebook back when I was supposed to and I thought that was all I had to do. Got on for the first time in 2024 and everything is gone.

Emcabu by Honored Guest
  • 706 Views
  • 4 replies
  • 0 kudos

Resolved! Arizona Sunshine 2 NOT WORKING Airlink and Virtual Desktop

I just purchased AS2 and was very disappointed that it wont work on both Airlink and Virtual Desktop. Airlink: tracking issues upon launch making the game very jittery and nauseating and my Quest 3 controllers are not recognized, so I am stuck in the...

No email confirmation code for business verification

Why on earth everytime i want to verfy my business i get stuck waiting for email confirmation? Also, is there any real Meta support for us develpers to chat? So sad to see Meta keeps making our work almost imposible, draining our productivity time wi...

Resolved! [SOLVED]Error message During Installation.

EDIT: Thanks to LZOLTOWSKI, I ended up looking through the log file and ended up Googling the error line which ended up sending me to another LZOLTOWSKI solved thread where Windows Defender was the culprit. Ended up temporarily disabling it and the i...

Oculus quest 2 controller

My son oculus quest 2 controller is having a problem. On the headset one controller will keep moving away from you. Or flying away. Over and over again. It was purchased November 13th 2023 at Target. Ive replaced the batteries multiple times. Powered...

Lowlt1 by Honored Guest
  • 661 Views
  • 3 replies
  • 0 kudos

Quest 2 Hand Tracking Not Working Suddenly

Haven't been using my Quest 2 for months. After upgrading to the newest firmware, my hand tracking works for a day, but the second day it suddenly broke. My controllers did disappear when I put them down or tapped twice, but my hands' model wouldn't ...

Pairing Quest 2 -"Headset is paired with another device"

I have had my Quest 2 for about two years. I noticed in my app that my headset was not connected. I tried to connect but it keeps saying the headset is paired with another device. I downloaded the new app, made sure on the same WiFi but still getting...

PH3NNY by Honored Guest
  • 515 Views
  • 2 replies
  • 0 kudos

headset not starting or showing charging LED

Hi, my friend asked me to join them on a game, but when i wanted to start my Quest III there was nothing, no startup and no LEDs, i plugged it in the charger and not even an charging LED.. i started to look up what i could do most say to hold in powe...

Black screen with audio on Rift S

Hi. I have been using Rift S for about 6 months and everything was OK. However recently I ran into this problem - when I plug it in and go to my play area, I see that it is connected, there is a blue light on the headset and I can hear music from it,...

USB C being read as USB 2 after Quest 3 update

I have my Quest 3 updated to the latest version, v67. I bought a new pc with a USB C 3.2 port and a new cable by orico which supports the 3.2. But the oculus quest software in pc doesn't recognise it as a usb 3, but as a usb 2. Tried everything like ...

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