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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 51939 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 3 microphone sound is too quiet.

When playing games with cafe members, the microphone sound is too quiet for Quest 3 users. I can't have a conversation because I can barely hear the other person. There are 5 people. It was fine when using Quest 2, but it looks like Quest 3 microphon...

cloud.kr by Honored Guest
  • 556 Views
  • 0 replies
  • 1 kudos

Controllers wont connect to headset

My controllers wont connect to the headset no matter what. Ive taken tge batterys out and put them back in, ive reset my oculus and done everything i can. It was originally 1 but now its both. I want to be able to play my vr but my controllers are me...

Sound through headphone is very very low

The sound when connected through headphone was very good earlier. I was able to increase/decrease the volume when watching youtube. But now it became past. Audio through headphone is very very low. I can not increase/decrease the volume in youtube. i...

Gaming purchase

So I had blades and sorcery nomad for a while, but now I paid for blade and sorcery, VR fantasy sword fighting but it is not downloading. How can I fix this? 

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Resolved! Quest 3 - Unable to re-enable USB dialog popup after denying

After plugging in my Quest 3 to my PC via the Link cable, I accidentally pressed "Always deny this device...".I am now unable to find a way to re-enable this popup when connecting the USB cable.On the Quest 2 it was possible to go to the Developer me...

TheGobby by Explorer
  • 1198 Views
  • 1 replies
  • 0 kudos

Resolved! META ACCOUNT DEVICE CODE NOT WORKING

I tried to set up second meta quest 2 account but it didn´t work for me at all and tried the device code removed the headset and went to website and tried pair my device but it didn´t registre at all and the code had letters an numbers as well. if yo...

Resolved! Your PC Doesn’t Meet Minimum Requirements 6950xt

Hi everyone,I would like to report this nasty bug that has been there since ages.I have an amd 5800x3d + 6950xt combo, and the oculus link app continues to tell me that my pc doesn't meet the minimum requirements.Please Meta, add those entries in the...

Ledt controller not connecting

Hi, my left controller is not connecting. It just flickers bit doesn't connect even though there's a fresh battery in. I have tried taking the battery out for 30 mins. Sometimes it starts working again Sometimes it doesn't. I think I need a replaceme...

kianp2014 by Honored Guest
  • 302 Views
  • 2 replies
  • 0 kudos

Resolved! Voice commands

Hi,I just started the vooice commands tutorial but when I sayed something the headset understood but told me voice commands were unavailable. Afterwards when I double pressed the oculus button it did nothing. Moreover I don't have the voice commands ...

Max1433 by Explorer
  • 4415 Views
  • 10 replies
  • 1 kudos

Oculus Quest 2- pairing

I am trying to reset to factory settings so I can seal my Oculus Quest 2. The can’t remember the swipe sign in on the headset so can not access . My account details are up to date. the headset will not connect to the phone tried for weeks.

Anonymous by Not applicable
  • 1079 Views
  • 8 replies
  • 0 kudos

Oculus quest 2 stuck on boot logo

On Friday 26th February 2021 I turned on my oculus quest 2 and was greeted by the 0 logo, after 10 seconds it switched to a black screen for 2 seconds and then back to the 0 logo for 10, it continued this loop for 3-4 hours and then booted up.On Satu...

Factory reset problem

For some reason when it says “SocialPlatform Not Responding” I always try to factory reset but it won’t let me factory reset. As soon as my oculus restarts on its own, I hold the power button and the volume to pull up the screen for factory reset but...

Sleepy.s by Honored Guest
  • 398 Views
  • 2 replies
  • 0 kudos

Resolved! wifi6E + airlink+quest3

I have quest2 and 3.Quest3 can be connected with Wifi6Ebut when I connect PC with Airlink(Wifi6E), Connection is lost immediately.( Wireless stay connected)When I connect Wifi5G, Airlink is stable.Is there any possibility of problem?

Sei22222 by Honored Guest
  • 811 Views
  • 3 replies
  • 0 kudos

Oculous over heated

I was charging my oculous and some how the cable melted into it and seems to have damaged the charging port how can I get this fixed?

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Quest 2 stuck in Guardian/Device Setup complete cycle

I downloaded updates, paired the device and chosen the stationary Guardian setting. I don't get a Menu to proceed. I'm forced to Power off to gain control, only to confirm the Guardian stationary mode, then the Device Setup Complete

OcigoLen by Honored Guest
  • 13374 Views
  • 15 replies
  • 1 kudos

cant use gift card

I recently purchased a $50 meta quest gift card off of amazon and was able to successfuly put in into my account on the app which it now says that i have $50 in credit but whenever i try to by something on the quest there's no option to let me buy it...

HydroxVR by Honored Guest
  • 560 Views
  • 2 replies
  • 0 kudos

Heii people

Im have one Problem. Why when im have 5000 People to Frieds my follow are stoping. And only ți Friedrich request come the People but the nummer follow to Page come bot up.

Oculus stopped working after recent update

after the most recent update, my oculus would turn on but sit on the oculus logo and not load in. I’ve searched around and learned that it could be the core memory must be corrupted and I don’t know what to do. I already tried factory resetting and s...

Ryno14 by Honored Guest
  • 729 Views
  • 5 replies
  • 0 kudos

Gorilla Tag - Crystal Caverns Pack

Hi, I purchased the Crystal Caverns Pack last night for my son on the Meta app on my phone and the transaction has gone through. He says he can't see it when playing the game. Please can someone tell me how and where he can see this when he puts the ...

Quest 3 play area definition

Scanning the room works wonderfully, but I have a problem with the "Add Furniture" U/I. As soon as I select "Add Furniture" a cancel pop-up appears in the middle of my field of view, making it extremely difficult to draw the desired boxes ... and dis...

Resolved! Cannot pair Quest 2 to PC with NVIDIA RTX A40000 via Quest Link

We have a classroom full of dell computers and we can't get the Quest 2 to connect to any of these computers. We get the message that it doesn't meet minimum specs. Everything works on an older computer with a different graphics card. I have updated ...

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Meta Quest for Business

The connect event introduced Meta Quest for Business as a platform going live in October. Is there any pricing associated with this service? I know my company would be interested but I need to be able to proved pricing when presenting it to them.

Resolved! Beat saber bought in Oculus App on PC not appearing on my quest

Hey! I recently bought a Oculus Quest 3  it finally arrived and because I couldn't wait I already bought Beat Saber on my PC. I can play it fine via AirLink, but I have an issue because when I don't connect the headset to the PC I can't find it in m...

pyrmon by Honored Guest
  • 1097 Views
  • 1 replies
  • 0 kudos

Resolved! Quest 3 Light?

Does the quest 3 need lights to work. I know the quest 2 does, but the quest 3 has that big IR sensor, and I’m wondering if that replaces the need for lights. Sorry for the dumb question (*_*)

Resolved! Payment

I would like to buy a game from the quest shop but my parents dont want to connect a credit card. Can we somehow pay without having to connect it?

nanukvr by Honored Guest
  • 838 Views
  • 2 replies
  • 0 kudos
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The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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