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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Friend's list doesn't work.

Me and my friend organised to play together on VR and when I try to message him it tells me to go to migrate my account to Meta account, even though it is a Meta account. I had no trouble messaging him when I used Oculus AND Meta before hand. I can't...

axcid_ii by Honored Guest
  • 711 Views
  • 5 replies
  • 0 kudos

My Profile Picture isn’t loading

Hi, I’ve looked everywhere for help, answers or people experiencing similar problems to me and I can’t find anything. I have set a custom profile picture which appears correctly on the meta home on my quest 2 however when I go onto a game or anything...

M.no by Honored Guest
  • 1833 Views
  • 2 replies
  • 0 kudos

Resolved! Usb 3.0 gen1

Basically my quest 2 doesn't get connect at all to an usb 3.0 gen 1. To usb 2.0 it works, but it says a 3.0 would be better, and connect perfectly to an usb 3.0 gen 2. Anyone else experience this or have a solution?

cant get my oculus to work. havent used it in a while

ive just decided to go back to using my oculus but it has new login info needed to access my account but i do not use my old email at all anymore. How can i rebbot my oculus to add my new information so i can gain access to my oculus for use?

ssippiceo by Honored Guest
  • 423 Views
  • 2 replies
  • 0 kudos

Quest 1 and games : movement glitches

Hello,I'm experiencing some problems in Half-Life games.Context :I've got an Oculus Quest 1 that is connected to my PC, running on Windows 10, through Virtual Desktop Streamer (v° 1.30.4).My problemI use this installation to play `HL : Alyx` and `HL ...

Shao17 by Honored Guest
  • 902 Views
  • 3 replies
  • 0 kudos

Save to VR? Links not showing

On my iPhone I can share a link in Safari to the Meta Quest mobile app and then "Save to VR". Where does that show up in the Meta Quest 3 headset? I've searched everywhere and I can't find my saved links.

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Resolved! How long to reset private message limit to support

Hello,anyone know if this “you have reached your limit of replies for now” reset is hours? days? Or weeks? We are working on fixing my grandson VR account and I cant reply. My grandson received and email yesterday morning stating the restrictions had...

SystemUtilities stopped working

I was playing gorilla tag when my headset randomly showed the meta logo and said shellenv keeps stopping and reset and after that it started saying TV storage keeps stopping and SystemUtilities keeps stopping and it just says that every time i try to...

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Quest 3 controller not working

My controller has fully charged batteries (it’s my right) and it shows in the oculus menu and apps but it won’t let me use it like to select things and when I go in a game all I do is spin

My headset lags but my computer doesnt

The game on the monitor is working fine but my headset lags Specs: Ryzen 7600, Rx 7600 xt 16G vram, 32 GB DDR5 Is it maybe a driver issue or is it something in my settings

stainsm2 by Honored Guest
  • 385 Views
  • 2 replies
  • 0 kudos

generate new code error

hi , to fix this error, if I factory reset my oculus won't I lose all the stuff I have downloaded, how do i avoid this?

Bluetooth input permission

Hello! Developer mode is activated on the Quest 3. I've tried the Oculus Remote Desktop software and separately, Rust Desk from another source. Neither application transfers mouse clicks (paired with Bluetooth mouse, keyboard, headset) towards the en...

Missing Library

I have an Meta Quest 2 and my entire library is gone. I haven't been able to get on it because my grandma died and I had to move across the country. I finally log in and all of my games and apps are gone and it says I have no purchase history. I've p...

Resolved! Air Link

Hi, when I try to connect to my PC with air link, it reports a problem with wifi signal strength and won't connect. This happens even if I place the headset right next to the router.I don't believe there is a problem with the router as Steam Link wor...

Error code (OVR26110901)

On my oculus PC app, i set a library location for my external ssd. it worked perfectly! after i played some games, i un plugged my ssd. the next day when i plugged it back in, my games would not work. it would not let me set the same file location as...

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K1LLC4MM by Honored Guest
  • 450 Views
  • 2 replies
  • 0 kudos

Resolved! Bought game as gift. Son never received email for code.

Husband bought son a game. Child has still not received an email containing the 25 digit code.He never received the last email either from the last game that was purchased.We cannot request a refund because the recipient has to.Recipient can't reques...

ecachuh by Adventurer
  • 1865 Views
  • 15 replies
  • 0 kudos

if a buy a laptop with a 4050 am i ok

hi So if I buy a laptop with say a i7 16 gig ram and 4050 i can use the link cable . I have a laptop now with a 3050ti and it is not supported . Should i get a laptop with a 4060 instead , and would it make much difference if i get 32 gig ddr5 ram ov...

Resolved! Left eye out of focus

I am returning to my Meta Quest 3 after being away for vacation for a month, and noticed the left lens is now blurry.Specifically, when I close my right eye and just look with my left eye, the image appears blurry. When I close my left and and just l...

Linc060 by Honored Guest
  • 2010 Views
  • 8 replies
  • 0 kudos

Quest 3 stop working after sweat trainning

Hi, I just bought a Quest 3-512 GIG eleven days ago and it stop working today. I noticed it was after trainning hard (I sweat a lot) on Supernatural. I bought the facial mask AMVR Face Cover Pad with ventilation port before using the Quest 3 on the f...

Lost all purchases after factory reset

I was having trouble pairing my phone to my Meta Quest 2, so I did a factory reset with my headset. I completed the set up and paired my phone, however I lost all of my games on the headset and the only option is to buy them again, even though it is ...

There is litterally just dust stuck in my lens. Halp

I was enjoying playing some games when I entered a well-lit room. There was what I presume to be pieces of dust inside the lens and I now I can focus on the games I play as it is in the middle of the lens. I tried cleaning the front camera and the le...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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