Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
How can I use gear vr on Samsung galaxy A50
I'm having trouble in pairing gear vr with updated oculus app.The app doesn't shows connection for gear vr and if it doesn't connect with the app then I can't use my gear vr headset How can I use my gear vr with updated oculus app?
Color problem with quest 2
The same thing is happening to me but I keep hearing it shake can someone help me?! This is how it happened I was playing gtag and then once I summoned lush my game started showing odd colors like red blue and green it keeps shaking
PTC v66 - Spatial data isn't saving in between game sessions
Every single Game/App is using wrong spatial data. Room, Boundary and Physical space adjustments do not matter. Then only way to get the proper spatial info, is by deleting all Spatial data and redoing a new ROOM from scratch then right after that th...
Quest 2 looping between Meta logo and download
Hello. I turned on my quest 2 headset and immediately this chip with a download arrow and a green bar pops up. I let it finish loading and then it shows the meta logo rotates fades and continues doing the same thing. Is anyone having this problem? An...
Steam Link & Air LInk works perfect in Quest 2 and badly in Quest 3
After some months of using my Quest 2 and being amazed with it, I bought last week a Quest 3. Pretty happy with the change except with PCVR by WiFi. A Link cable works perfectly with both devices. The same computer and router work perfectly with Ques...
Meta quest 2 pc app- game not downloading
So i tried to download the new blade and sorcery update to play on my quest 2 and since then i have had about every possible problemstarting off the download went incredibly slow, it was going at 1mb every 10 seconds2nd every about, 5 giga bites it w...
Performance of Quest 2 in Steam Virtual Reality and Compatibility
Even though I have a good computer and my Quest 2 is fairly new, I experience terrible lag, low fps, delays, and overall poor performance when I play any game on Steam VR. The Meta Quest app indicates that my computer doesn't meet the updated minimum...
How to convert AU$ quest cash into Euro
A few months back, when I still lived in Australia, I attempted to purchase a Quest 3. Long story short, the store would not take my money, and support were unable to help.Then I moved to France.Upon arrival, I found a Quest 3 in a local bricks and m...
Resolved! headset fails to load due to lack of storage memory
i had a little storage memory left and downloaded a video from my pc to it without checking if i had enough space because i figured it wouldn't let me do it if i hadn't. then i put my headset on it was working fine for a brief period but there was a ...
Is there a way to let a friend view my menu?
When me or my friend join each others home world on the Meta Quest 2 we can’t see each others menu. Is there a way to do this? It just appears grey with an eye symbol being crossed out. We wanna watch stuff and show each other things but we can’t.
Resolved! No Meta summer sale on my account (UK)
Seems very strange? Anyone else experiencing this? Jonny
Resolved! Can an Oculus Business version headset be converted to a Consumer version?
My school has a set of 15 brand new Oculus 2 Business devices that are in operable because there is no apps or app store on them, and now they are no longer supported. Since they have exactly the same hardware as a consumer version, is it possible to...
Didn't get game from purchase, also lost Quest Cash
I sent my friend a game referral for dungeons of eternity and he add 15 bc it’s suppose to be 25% off and the Meta cash was gone and he received no game im posting bc he doesn’t know what to do
Resolved! Asgard's Wrath 2 - Need help calibrating
I'm having a problem getting started.I never passed trough the first step, that ask to stretch out my arms. Nothing happens after this. Yes, the problem is only with this game. All apps and other games are working fine.tried uninstalling and reinstal...
Resolved! Hard to find multiplayer in some games - it is because of my Quest 3 / Network?
Hi, i have the problem to find multiplayer games in e.g SBK VriderNeon Squad Tactics and i don´t know if it is a fault on my side or are the games not very popular? At facebook and review people said multiplayer in SBK vrider is great fun, but i can´...
Resolved! Asgard's Wrath 2 - Stuck on on sober encampment
The guest where you have to sneak past the sober encampment. I defeated the three enemies in the encampment but the gate won’t lower down for me to continue. Becoming a game breaking bug!!! Because the gate won’t lower I can’t get to the hippo to unl...
Horizon Workrooms You can't use Workrooms with this Account error
Dear Meta Support We have VR Area, and we use 4 of your META Quest 3 and 4 of META Quest 2 Devices. All of them use 4 different personal Gmail accounts as Meta Accounts. On the Meta Quest 2 Devices all our Horizon Workrooms work. However on the META ...
Hah! Feedback is so unvalued, the "we value your feedback" automated system crashes to nothingness
What a Joke. To ensure this post follows the rules:I need help: I'd like to submit a "we value your feedback" response but your system is broken and is not allowing me to submit a "we value your feedback response". After spending valuable time submit...
recover account/games-on my rift
Hello, Holy smokes the target audience is super vague here, what a lousy forum structure - and I'm only here because the "contact" section for meta goes into an infinite inescapable loop because meta seems to pretend the Oculus Rift doesn't exist. I ...
Resolved! V47-V54 firmware had unpin to universal menu. Option Dissapear.
On first Update of the firmware V47, I had the option of Unpin some apps from the universal menu and replace them with the apps I used more frequently. Few Day later, after I restarted my Quest 2 Headset, the universal menu return to its default stat...
Resolved! My Quest 3 just died. Faulty unit. Will not turn. No LED indicators on.
I was in the middle of enjoying my Quest 3, then screen picture collapsed with all white with black pixels streaming up to the up right corner and then a weird electriconic sound, and then the HMD completey was dead. Charge was at around 85% when it ...
Meta Quest 2 keeps disconnecting from pc
Meta quest 2 keeps disconnecting from my pc can anyone help?
Social platform keeps stopping
Hey I’m having some problems with my headset it will give me a screen that says social platform keeps stopping and has two options app info or close app. When I press either it doesn’t do anything and it just pops up again within 15 minutes.
Resolved! Quest 1 keeps asking to be registered to my account
Back in 2019, we ordered a full class set of Oculus Quest for our school (26 devices). We're using ManageXR to manage them in a classroom setting if that makes a difference.The devices have been great and provided much joy to our students. There is o...
Workrooms: Oculus Remote Desktop app not connecting to headset
I created my Workrooms on my Windows PC. I installed the Oculus Remote Desktop app on both my Windows 11 laptop and Windows 10 PC. I am able to log into both desktop applications without any issues and able to log into the Oculus Quest 2 Horizon Work...
D-Link Air Bridge fails to connect, keeps asking for password
So i've been using the d-link air bridge for a while and until recently i haven't had any issues with it, however recently ive found myself unable to connect to the wifi connection from the air bridge. After i imput the password it will fail to conne...
Missing Chromecast Meta Quest 3 v66
Recently picked up my Meta Quest 3 again and went to group play with the family.It appears that the Chromecast option, that was removed a few months ago, has not been reenabled or I am unable to find the option to turn it back on.Please provide instr...
Quest 2 controller pricing
Why are the quest 2 controllers so expensive?! ONE controller is priced at 60-75 on the meta website 2 controllers are 120-150! you could by a headset and controllers for 120 at my local gaming store! like and its 3 years old the rift s is only 1 mor...
Problem with setup supervision for an existing account
We bought a new Meta Quest 3 for our son, he set it up no problems. Been using it several month, we bought many games, etc. but now his account got disabled due and we cannot neither change ownership to me, change age nor set me as supervisor. It is ...
Resolved! How do I remove an avatar?
i still cannot change the sex of my avatar, you can so just change it, don't just offer some dumb answer I am not a woman nor do I need someone secretly getting into my account and changing it. That is an invasion of privacy and private property. I d...
