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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 109472 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Is my Quest 3 defect?

So I had the new Quest3 for a week and loved it. The only thing that bothered me is the space adjustment - the connection between black part and white part seem to be quite loose. Every time just simply grab it and take it off the charger, the little...

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sunpy2000 by Honored Guest
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! Sharing Stellarium from one headset to multiple others

I am investigating if it is possible to use the Stellarium app to provide a night sky tour where one master headset controls what the guests headsets see?So this would be essentially casting one headsets view to multiple others.Does anyone have any i...

Resolved! Please help me

Can anyone please help I feel like crying,My quest 3 had a screen where my controllers would not connect, would say tracking lost, I spoke to support on WhatsApp and they got me to send the headset for a replacement, I got the replacement and my cont...

Resolved! Quest 2 Controller Stick Drift On First Day Of Use

I recently got an Oculus Quest 2 on the 12th of March and I booted it up with no problems being present. I had been playing VR Chat for about 4 hours after first booting it up and my character started moving backwards by them selves. I brushed this o...

Touch controller beams are too short.

When I am in the Quest 2 headset, invariably, after 20 minutes, the light beams emitting from the controllers appear to be 10-12 inches long. This leaves me trying to activate a button that appears to be 6 feet away with pathetic little 1' light beam...

mreaney by Honored Guest
  • 306 Views
  • 2 replies
  • 0 kudos

Movie Deck For Plex Multiuser Capability?

I know Movie Deck For Plex is still in development stages. But I would like to know if in the future Plex will have the option to have a multi-user capability to allow friends and family to watch movies together from my Plex media server?

D-Glock by Honored Guest
  • 463 Views
  • 0 replies
  • 0 kudos

Left thumb stick drift

Got my oculas quest2 for Christmas. The second time I used it it started intermittently having a left thumb stick downward drift or reverse drift in games. It is or has been getting worse. It is to the point it's hard to play games. Especially if the...

Link PCVR settings recommendations for Quest 3?

Hello everyone, I recently crossed the thresholds of the VR world and I am completely fascinated. because I don't have the possibility to upgrade my PC at the moment but at the same time I want to enjoy my VR quest 3 headset as much as possible, I wo...

F0X69 by Honored Guest
  • 1205 Views
  • 0 replies
  • 0 kudos

Golf + Multiplayer

When playing golf + with friends I can ALWAYS hear them, but quite often they cannot hear me. I’ve gone into settings and none of the mute buttons are on. Any suggestions? It’s hit or miss.

Will Meta ever address the Quest Pro's horrible tracking?

The Quest pro is one of the worst performing headsets for me, my controllers will just stop tracking in the middle of a game, only for them to regain their position a few seconds later, needless to say It makes any game extremely difficult to enjoy. ...

Premium bowling not working right any more.

We just got the Rift S on May 22, and for that 'special occasion' I bought Premium bowling. Things were going along just great, and all of a sudden over the past couple of days, the visuals jump all over the place, and when it finally does settle dow...

SET-VR by Explorer
  • 1528 Views
  • 2 replies
  • 0 kudos

Resolved! Oculus 3 file access from computer

I've been getting the run around from email support so thought I'd throw my issue here.I have both an O2 and O3. If I plug in my O2 to my laptop, the oculus displays a prompt asking if I want to share files.. I say yes, and the Oculus shows up along ...

deep665 by Explorer
  • 3096 Views
  • 5 replies
  • 0 kudos

my rift has a perfect vertical red line on the right screen!

Hi guys after using my rift for an hour today i took it off for a few minutes only to find a perfect row of red pixels stick on the right screen they stay on no matter what im looking at.they are a very bright sharo red any help would be great ive al...

Slidebed by Not applicable
  • 2192 Views
  • 8 replies
  • 0 kudos

My controller moves wrong

My controller is new and when I used it my controller moved wrong if I moved it up it moved to the right and down it moved to the right which is wrong . Help

Refund needed

Hey meta, I needed a refund for the game breachers because it's making me very nauseous, however it won't allow me to receive one. Can I get some help?

Liams224 by Honored Guest
  • 286 Views
  • 1 replies
  • 0 kudos

Headset showing meta logo only

My headset is showing the meta logo only and then turn off. I already try to reboot and reset and still not working. Please I need help

Resolved! Can't create account with email

My son just inherited an older vr headset and is trying to get an account created under meta.I've tried with both my email and his on the auth.meta.com page, the system accepts the password, but clicking next doesn't appear to do anything.I was able ...

rlintner by Honored Guest
  • 774 Views
  • 1 replies
  • 0 kudos

Quest 2 to Quest 3 Games/Progress Transfer

just bought a Q3 for my son and now need to transfer his games off my Q2 without losing game save data.i still want to keep using the Q2, is there any way of him having two accounts on his new headset, i.e. the ‘old’ account for legacy games, and a n...

Where is the Wishlist Page? ?

This question is not about the gear itself. It's about the website:I just added a bunch of apps to my wishlist. Now that I've navigated away from the app page, how do I access my Wishlist to view all the apps I just added? Thanks,emily

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emabini by Honored Guest
  • 18960 Views
  • 11 replies
  • 3 kudos

Cooling fan alert

I bought a quest 3 in USA , and this alert started to show up after 3 weeks, I want to replace and meta support told that Brazil is a country not supported.. why we are not communicated before the purchase? I need help in my case

Resolved! Asgards Wrath 2 not showing.

I have purchased a Quest 3. Recieved the redeem Asgards Wrath 2 email.And dredeemed it. Its now showing on the store page "PURCHASED"And on Oculus stoe that I can down load Asgards Wrath 1So Meta, and Oculus can see I have redeemed it.But Meta is not...

DaynHG by Explorer
  • 2044 Views
  • 6 replies
  • 0 kudos

Moving the monitor in Workrooms Personal Office

Hi, the monitor seems very far away from the desk and is hard to read. Is there a way to move the monitor close to the desk? I tried dragging it via the trigger on the controller and pinching using hand gestures and neither moves the screen position....

beevee00 by Honored Guest
  • 5820 Views
  • 17 replies
  • 3 kudos

Odd experience with new headset - Blurry/noisy/foggy

Hey, 2 days ago I got a new headset and the experience has been positive but I feel like there might be something off with the headset I got.Sometimes, the passthrough and overall quality is alright, however, it can also happen that everything seems ...

Limbau by Honored Guest
  • 494 Views
  • 2 replies
  • 1 kudos

Resolved! Transfer games

How do I go about transferring my games from my quest 2 to my quest 3 

livtg by Honored Guest
  • 3510 Views
  • 3 replies
  • 0 kudos

arizona sunshine 2

my girlfriend and i are having problems with arizona sunshine 2, we can’t join each others lobby and every time we closed the game it would not open back up and we tried uninstalling the game and now it won’t install again, now it feels like she wast...

CYRPT1C by Honored Guest
  • 996 Views
  • 4 replies
  • 0 kudos

Hardware Notification Oculus Isn't Working Correctly

keep getting that notification whenever I try loading on, it used to work fine, I fully reset my computer and since then it hasn't worked, constant 3 dots loading screen, except I can hear sound from my pc through the headset? please help I've been t...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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