Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I was stuck in the last area because the game glitched where I cannot escape the puzzle. So i use the rollback option in setting where it promises to rollback to an earlier save before this quest. I used it and i was rolled back the entire day or 2 o...
Hi, I was asked to send back my headset for a replacement, there seems to have been a lot of complications with this on your end. Today I am chasing the progress of this, but no one is getting back to me. Is your helpdesk down? When I start a convers...
Bought my oculus less than two months ago at Christmas time won’t charge won’t turn on can’t do a factory reset Chatted a few times with support about my issue but every time I think I’m going to get some help and that they’re going to hopefully repl...
My quest 2 is not connected to my phone right now because of a different problem which i wont get into, but its causing me to not be able to connect my new quest 2 right controller i got to replace my broken one because you need to app to connect it,...
Was sent a referral from a friend and clicked it. Almost 30 days later and no credit. Tried to activate the referral again and it says "There was an issue accepting this referral. You may not be eligible because the country or region is not supported...
my oculus quest 2 is not showing any sign of led when i charge it and when i put it on charge and try to turn it on it shows the not charging dead battery sign. ive tried soft reboot and hard reboot but nothing is working and my proximity sensor is j...
I've played this game for hours. It just crashed on me. Now shows the game is corrupt and making me download again. Am i going to lose all my saved game, because that would really suck. Using quest 3 and everything up to date.
Hello, I am trying to get my gameplay videos from the Quest 3 to WIndows PC, I can get all the way to see the files in the Oculus VideoShots, but when I move or copy them somewhere else it says device unreachable. If I have Air Link on then files sho...
Need help please as my childs account was suspended. It stated he may have the wrong type of account for his age. Not sure what is going on because he is linked under my account for parental supervision. The customer service links just take you in ci...
Hello,I have an issue when trying to change my email address for my Quest 3 account. My current email address will be shut down in just over a month, so I wanted to change it now.I changed the email address, but when I logged in the account... it was...
This is going to be quite a bit. But to start with, I pre-ordered the Meta Quest 3, and received it early October. I was very excited, as I used my Meta Quest 2 quite often. I've admired Meta/Oculus for a while and enjoyed the content they had to off...
I set up my oculus quest 2 with my email address and I wanted a game but I forgot my pin and I asked to reset it and I got no email meta please fix this please
Hello, I’ve had this headset and controllers for 2 years and this has never happened to me before, two days ago my left controller kept connecting and disconnecting every second, then I replaced its battery along with the right one, the next day I us...
Hello. I have been playing VR exclusively on the quest for the past 3 years. I got my hands on a Q3 about a month ago, and started playing my usual PCVR games through airlink. But around two weeks ago it began stuttering/lagging so much that it is im...
I received an email regarding my refund but it was not for the full amount of what was paid.
I was playing on my oculus quest 2 and noticed that the quality on quest 2 has dropped very much to the point where the sides of the window seem to be blurring, is this a bug and how can I fix it?
For 2 days now my Meta app has been broken on Pc i tried reinstalling, vpn and so on but nothing works im just stuck on the loading part. This sucks because now im unable to play any games on my Quest 3 so its basically useless
Hi, I have made an account for my 12 year old to play his own Quest 3. He has not been able to download any games as he seems to be required to ask permission for anything, even PEGI 3 games, and I have not been able to grant access. I can see his re...
Have at least one dead pixel in the right eye of my new quest 2... Anyone else?
Well I seem to have this problem with my referral See here where the same guy accepted my referral multiple times and filled my 25% off cap.Why is this happening? Is he doing this on purpose? Is there a fix?Thank you!
Yesterday I started having tracking problems while playing . It would jump to the home screen and the message would pop up .Today I reset the glasses from the meta app and the controllers are not working .I am at l first screen of configuration of th...
So how do you get Facebook live working, I've had my account synced forever and still there is no option for Facebook Live in camera, I even have the Quest 3. Do I have to re-sync everything or something?
Hello, My son kept getting the storage space low notice, then just started a loop of powering off without being able to click on anything else. After some searching, it was recommended to log into the meta account, find the device, and then delete ca...
Hi there, updated to V62 and now I can only choose Installed games in the drop down. I can't choose all games I own including A to Z, a list of Games I haven't installed yet and the button to sort games by type can't be clicked on.This has only start...
I need help my port melted I was useing the original charger.Where I can fix it in Israel?
Hey!We are working on the WebXR application that should work on Meta Quest headsets with hand tracking and passthrough. However, we hit the limit of performance on these devices and therefore the natural shift for us is to use Quest Link to utilize p...
I’ve given my son permission to play, it still says this experience can’t be visited by your device. Can someone please help how can we get it to work
First, I got my Oculus Rift when it was still Oculus (not facebook). I'm still using it daily.Second , i will never open a facebook account.So am i understanding this well that my hardware will stop working soon ?
Hi,Since the October announcements we have no information on an approximate date of the implementation of Microsoft Teams in Workrooms, Do you have any information?Louis
2/5 : Ordered on Meta website, It says extimated arrival time at 2/7.2/6: Found out that the shipping address is wrong, So I contact the Custom support and see if I can update the address. to be told I can't because the order is already been processe...
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