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Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 74 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Meta Quest 3 update to the latest software build

Unfortunately I can not reply in the main threadUnfortunately I can't update my Meta Quest 3 because I'm not being offered an update to v66.There's been an UpdateFix since 12.6.24, but we're on 18.6.24 and there's neither an UpdateFix nor the update ...

Resolved! Meta Quest Remote Desktop Login Loop Windows 10

Hello Everyone! I have been trying to get Meta Quest Remote Desktop to work for my windows 10 pc for a while now and noticed many people seem to have the same problem as me but no solution. I currently can get it to work on my Microsoft Surface Pro 7...

DrSwarm by Honored Guest
  • 93 replies
  • 6 kudos

Resolved! Asgards Wrath wont calibrate on Quest 3

I just installed Asgards Wrath and I get to the first screen for calibration and nothing happens. The screen says to pull the trigger on the right controller but I have tried both controllers and zilch. I guess thats why it is free. :>)

RioBlue by Honored Guest
  • 22 replies
  • 0 kudos

Resolved! Referral Link "Unable to accept the invite"

Since all my friend got a quest 2/3 headset i'm looking for to buy it. A friend sent me a referral link but when i cliked accept invite it said " Unable to accept the invite There was an issue with accepting this referral. You may not be eligible bec...

Help for deaf people

I have traded HTC Vive for Oculus Rift recently. As deaf person myself, I appreciated HTC's captioning feature for the hearing impaired. Many of their games provide one too. But with Oculus Rift, there is no captioning feature in setting that I thoug...

Resolved! Air Link cannot find PC

Imma keep this as short as possible.I got a new 5GHz / 2.4GHz router so I could use Oculus Air Link without it stuttering every five seconds (my previous router only had 2.4GHz). When I try connect to my PC it just says "searching for device" but can...

Clurtyx by Honored Guest
  • 30 replies
  • 6 kudos

Resolved! Need some help with software issue

Ok so i took my headset in to get it fixed and i have it back now but i turn it on and the controllers weren't connected so i tried connecting them via phone but couldn't and it doesn't help that the lock screen on the quest prevents me from doing an...

Resolved! Referral Link not working

Trying to send a referral link for the Meta Quest 3. Friend keeps getting a message that she cannot accept the referral link. Of course this is timely for the $60 credit for both of us. I see this has been an issue for a while. Anyone have success?

woj4 by Honored Guest
  • 12 replies
  • 0 kudos

Resolved! Quest3 error update space arizona sunshine 2

I bought Arizona Sunshine2 on my quest3, every update I can't istall because returns me an space error, but I've almost 60 gb free. My workaround is unistall and reinstall the game every time.Someone know hot fix it?

Resolved! Refferal region

I wanted to ask is Meta Quest Referral Program available in Slovakia? If not is there a chance a can activate it some other way

Krakalok by Honored Guest
  • 1 replies
  • 0 kudos

occulus quest 2 amd 7000xt support

does anyone know when occulus will update the gpu compadability list or if my oculus is using the gpu? ever since i got the 7000 xt my app says i do not meet the minimum specs. this is a 2k computer that supposedly wont work. ive been playing games j...

Meta quest 3 unable connect any wifi

Hello, please help me, few days ago I got quest 3, but from yesterday I having a problem. My quest 3 not connecting to any WiFi, it saying that WiFi saved, if I press again connect, than again I need to enter the password, so it not connecting and ev...

Blacky007 by Honored Guest
  • 6 replies
  • 2 kudos

Resolved! Can someone help me with a device identity error

Anytime I try to add a new meta account to my quest 2 it says "please try again later" and just under that it says "device identity error please contact meta support" which I tried searching it but couldn't find anything so does anyone have any solut...

Resolved! Air Link stuck on pairing

I connect my headset to my PC, I click on the Connect button and then nothing. It gets replaced by a Greyed-out Launch button that never activates, and the headset even starts lagging for about a minute. Cable link works fine. Tried rebooting everyth...

Anonymous by Not applicable
  • 19 replies
  • 3 kudos

Problem with adding my credit card

I have a Mastercard and I live in kuwait and when I add my credit card information and click add card it say unable to add payment method I made sure to put everything right and put the country but it just didn't work does it not work in kuwait

rxrh1 by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! Meta app showing "graphics card not compatible"

Hey all, I have some problems with the meta app. The tldr is that I was able to play beat saber via airlink on both the quest 2 and quest 3, but now it just shows this screen, even after reinstalls and whatever you can think of. I have seen the red e...


Quest 2 wont power on

Hello, My Quest 2 will not turn back on. The white light on the front is solid but the power or volume buttons dont seem to do anything. The screen is black. I've tried holding the power button down without success. Has anyone experienced this? Is th...

IPD stuck in the 62-64mm range Quest3

Anyone has a problem of the IPD slider stuck in a smaller range, than used to on a Quest3? One of my Quest3 devices won`t go above 64mm and won`t go below 62mm, so I guess somehow it became the full range of the slider. I have an IPD of 65.2mm. Any i...

Akhriman by Honored Guest
  • 8 replies
  • 0 kudos

Quest 3 V62 Passthrough Cameras Flicker Randomly

After I update my quest3 to v62, I get random screen (passthrough camera) flickers in passthrough mode. When the flicker happens, the whole screen turns into very dark for just 1 frame, just like I'm blinking one of my eyes, which makes me feel very ...

Resolved! Can't Find Quest Headset in House

I can't find mine and it's somewhere in the house that I live in. My dad has put it somewhere and can't find it. Any information would helpful.

Help wanted 2 pre ordered

I paid help wanted 2 with a credit card and that card got canceled and so i got a refund on a different card but help wanted 2 is still pre order and I do not know why is it pre order. I content the meta quest story and they do not know why it's pre ...

Goofy90 by Honored Guest
  • 2 replies
  • 0 kudos

Wrong website or copied and pasted wrong fix.

I am trying to get a new pin t be able to make purchases online and it all seems well until I click save for the new pin then the message. Something went wrong. The link to this page is incorrect, or it may have been copy-pasted incorrectly. Comes up...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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