Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I travel a lot and recently picked up an oculus 2 while in Switzerland.
I installed it there and when I returned to the US wanted to play
pokerstars VR. That app doesn’t allow purchase from Switzerland, which I
understand. I am in the US however but ...
I am unable to cancel the order that was recently put on hold, because
of the payment error. Support persistently gives me the same "advices"
that i have already tried and were unsuccessful. Any tips what can I do?
Hi purchased and setup a rift s yesterday, logged into my oculus account
today and I noticed I have no registered devices. How do you register
the device? Is this done whilst you are viewing in the headset? If so
where abouts is the option?Many thank...
The Oculus PC app is auto opened when I open the Steam app even if I'm
just wanting to run non VR games. If I close the Oculus app then it
closes Steam with it. Is there way just to use the PC Oculus app only
when needed for VR only? I have several g...
I have an Oculus Rift S that could not get past the sensor check during
setup, saying "Cannot track headset" with the red error. I then tried
the rift S on a different computer, and had the same issue. I then tried
a cable from a different Rift S and...
So 8 months ago I got the Gear VR with my S6 edge, it was working fine
and I was able to add my credit card and purchase games normally. Now,
just last week I wanted to check the newest games just before the rift,
and I wasn't able to add my credit c...
For some reason when I try to add a gift card to my account on the
Oculus App it keeps saying to check the ZIP even though it is the exact
ZIP code. It doesn't tell me it's invalid, but when i put it in multiple
times, it just doesn't let me put in t...
I just sent the following to Superbright as I have been unable to find
any reference to it in help. Appreciate any guidance/knowledge anyone
else has on the topic: - When you have multiple arrow types in your
(virtual quiver), can you move them aroun...
Hello, I just sold my Oculus Quest 2 and forgot to wipe it so I did the
wipe request from the website but the headset still shows in my devices
with the serial number. Will the guy who bought it be fine to use it or
will it be blocked somehow ? thank...
I don't know if this is game specific or an Oculus thing, but I've
encountered it in multiple games (onward, war dust, stand out). In Games
that use the joystick on the touch controller to move around, if for
some reason you reach your hand up over y...
I use a wired link to my Quest 2 to play MSFS-2020 in VR, but recently
Link has stopped working. I get audio but no actual video in the
headset. The guardian still works, but I'll either get the 3 dots 'wait'
symbol or nothing at all while the PC scr...
Hi,Whenever I try to download Asgard's Wrath, the game just stops
downloading when it's at about 20 GB. When I check my SSD, there is a
129GB sized file called ''Staging'', and in it is a file called
''sinzaru games inc wrath. When I try to redownloa...
Hi all, I've been having several issues to which Support recommended I
perform a Factory Reset. After doing so, once Beat Saber was
reinstalled, all my previous progress is gone as are the in-game
purchases I had made (song packs). What's weird is on...
I have a batch file to turn on Force 45 fps without ASW setting and
attempt to have this every time I login Windows. The batch file contains
the line: \oculus\support\oculus-dignostic\oculusdebugtoolcli -f cmd.txt and
the cmd.txt contains only: serve...
About a week ago I played Eagle Flight fine. In fact, I'd played it
almost daily since I bought it shortly after it was released, and
haven't had any issues at all. Today I tried to start it again... and
nothing. It would attempt to run, the main scr...
My 11 year old son has a VP shunt placed behind his left ear. We want to
get him a VR headset, but are worried about magnets since the shunt is
programmed via magnet. We talked to the surgeon who pointed us to the
shunt manufacturer. The manufacturer...
I have bought an Oculus Rift s and I have the issue were the display
port cable keeps disconnecting and this is very frustrating. My unit was
bought in 23rd June 2020 and this is happening often. What should i be
doing. I also have a few flashing whi...
I didn't touch the Rift S for 5 days and when I picked it up again this
morning, I couldn't get past the 3 dots. The software tells me both
cables are connected but the sensor check after that keeps failing. Any
My Quest 2 is still under warranty and i cannot draw the guardian. Have
done factory reset. Filed a support ticket, and keep getting the run
around by a call center in India. I simply ask for a RMA and label to
send in for service. They continue to p...
Sooooo... I've only had my Quest 2 for 6-8 weeks. Recently, I started
having issues where each time I boot the headset, it says "Lost
Tracking"... yadda yadda yadda. I am able to work around this by simply
waiting until I get to the main lobby, go in...
Have just bought a second hand Oculus CV1 bundle which I viewed working
without any issues, I have tried to set up at home and glasses are now
only lit up on one side but that is showing stripey lines ?? I plugged
them on another computer and all see...
I raised a support ticket over two months ago for my Quest 2, the device
powers up with sound but no graphics displayed at all - as though the
display has died. How can I ensure a warranty / repair is actually in
progress or start a new one? Kind Reg...
Hello!, I'm Jett and my oculus go has stopped working randomly, For some
reason it does not do anything when i hold down the on button for 60
seconds., ive even tooken off the face safety softenings and the sensor
still does not make it go on... plea...
Hello, will the work(compatible) with:AMD Ryzen 7 2700X Eight-Core
Processor 3.70 GHzAMD Radeon VII32 GB
i have already install oculus app and it ain't show any problems with
Am I the only one who is bothered by the extreme loud noises of the
touch controller in some games?The loud vibration noise is quite
annoying for others in the same room.I don't understand why Oculus
doesn't offer any function in their software to di...