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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 40765 Views
  • 102 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Vr headset

My vr will not pair with my phone or internet. It ask to connect then powers off then it keeps repeating

oculus quest 2 not working at all??

havent played vr in about in about 3-4 days and i come back to the explorer screen all weird, the store not loading anything, and all my games gone. does anyone know what the problem is?

New account excisting emailaddress

I just changed the e-mailaddress of my son’s account from my mailaddress to his own mailaddress. Now I’m trying to open a new account on my own mailaddress, but it isn’t possible. I get the alert: This email is associated with an existing VR account....

didadoge by Honored Guest
  • 246 Views
  • 2 replies
  • 0 kudos

Controllers disconnecting and reconnecting all the time

I use the oculus/meta quest 2My left controller keeps on randomly disconnecting and then reconnecting for a few seconds. It makes it impossible to play games in vr. I've tried:new batteriesresetting controller by taking out the battery for 30 minutes...

Controller

My left oculous controller keeps telling me the battery is low and then disconnects after about a minute or less. I've made sure it has a new battery and it still says battery low.. any way to fix this issue?

Can't power off even having 0% battery

Since the new version v55 was downloaded, my Oculus can't connect to internet and i can't power off them by myself manually, even when the battery runs out keeps not powering off. Can someone help me?

thecos890 by Honored Guest
  • 272 Views
  • 2 replies
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A game not downloading

When Roblox be was on meta quest I downloaded and it was stuck on a spinning circle for a few hours then it was gone and I don’t have an download button and it’s not in my library please help

6zxyk by Honored Guest
  • 282 Views
  • 2 replies
  • 0 kudos

Can't recover original account, pls help!

@MetaQuestSupport I have an original account associated to meta quest. I can't remember the password, so I tried resetting, but I never receive the confirmation code. I have checked my spam folders, etc. I even tried clicking on "I haven't got access...

Resolved! Purchased game not showing as purchased

Yesterday, I purchased Ghosts of tabor through app lab. I played it and it worked just fine. Today it will not appear in my game library on quest 2. It does appear in the library on the quest app on my phone. But when I click on it, it only gives me ...

Storage

I ran out of storage on my oculus 2. I'm trying to get back on delete stuff that I dont need anymore but it doesn't want to let me. I have a pattern on there so when I enter my pattern it loads but then says the oculus system utilities isnt working t...

Da.janea by Honored Guest
  • 292 Views
  • 2 replies
  • 0 kudos

my son was missold a business only Quest 2

hi - my son (11yr old) spent his birthday money on a meta quest 2 from StockX - however the one that was supplied is for a business account and can't be used for personal use, how do i get this changed to personal use device? / can i get this changed...

Asgard's Wrath crashing on startup with "Fatal error!"

I've been playing Asgard's Wrath every day for the last two weeks and last night it started crashing on startup with the error message "Fatal error!". I've got over 10 hours in the game and have been streaming so it crapping out is a real pain,https:...

Resolved! Quest+ game compatibility

i recently got meta quest+ the games i got i tried to download but one of them was only for quest 2. the other one says its compatible with quest 1 in the description, but when i try and download it it says its not compatible with quest 1 help pls?

Game experience- Onward not connecting to server.

My headset is having trouble connecting to some of my games.For instance, “Onward” refuses to connect to any server. Once I get to the in-game home page where I’d select multiplayer, the home screen only show loading symbols for each option. What rea...

Caddow by Explorer
  • 2894 Views
  • 20 replies
  • 0 kudos

Weird bright spots

I've noticed two bright spots on the right side of my screen. I am pretty sure these are not bad pixels: this is not noticeable with dark colors, and if I align one of them to a pixel-wide line and look from different angles it seems like it is behin...

Walky by Explorer
  • 3629 Views
  • 6 replies
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Resolved! How to run off Async Reprojection

How do I turn off Async Reprojection/Motion Smoothing. This is doing my head in. The options to switch it off are no longer in SteamVR or anywhere in the Oculus App. It's further exacerbated by being unable to find ANYTHING online about it.Please can...

Meta link?

Ive been using the Quest for a few days and since ive started every time it would ask for me to put in a code. As the quesr is my brothers and im just using it fir a little bit i have no access to the account and nor does he.

LlamaOnus by Honored Guest
  • 287 Views
  • 2 replies
  • 0 kudos

Preview App section not showing

So I saw this game that I wanted to try, I sent an request to be invited, it showed up on the my preview apps section. But I went to check in the store to download it, but the "My Preview Apps" Section didn't show up. Can anyone please help? Here are...

Screenshot 2023-07-25 164403.png Screenshot 2023-07-25 163907.png

Controller Trouble

Hi Oculus! I recently stepped on my right oculus controller, and the halo cracked. My controller still works, but when my controller goes behind my head, it disconnects. Could you help me? Thanks, Michael

Oculus app not deleting headset after factory reset

My headset suddently stopped connecting to any of my devices so i decided to factory reset it, after trying to set it up again i got stuck on the part where you have to enter the code to your oculus app to pair the headset with the app, when i tried ...

Resolved! Air link will not pair with oculus

Three days ago my quest 2 worked perfectly with air link then the next day, it won’t connect at all. I’ve tried resetting air link but when I try to pair my oculus it, shows the launch button but I can’t launch it as it’s not the same bright blue but...

eepopeek by Explorer
  • 1608 Views
  • 13 replies
  • 0 kudos

Quest 2 Oculus Link Games not Loading

Hello, I have had a link cable for some time, and have had no trouble with it whatsoever. However, the past few days, I load into the link menu, open my games as usual and go to the loading screen. The game then opens up on the pc, the tracking and c...

JoeTV by Honored Guest
  • 485 Views
  • 2 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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