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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 44617 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Meta Quest can't pair with quest2

Hello everyone I am trying to pair my quest2 with my phone I recently reset it due to me just wanting to start new with my headset and I bought a new router also but anyway I reset it my phone found the quest 2 I entered the Pairing Code but it says ...

2023-08-02 19_34_20-Window.png
a.tara95 by Honored Guest
  • 526 Views
  • 4 replies
  • 0 kudos

Resetting account how are games affected?

Hello, I'm going to factory reset my oculus quest and I want to know how my games will be affected. If I factory reset my quest will all the games still be in the library and can simply just be reinstalled. Or if I factory reset will all the games be...

Meta quest app keeps closing itself

Every time I try to open the meta quest app, it just shows the logo on a gray background for a second, then fades out and closes itself. I’ve tried updating my phone, updating the app, restarting my phone and even offloading and reinstalling it, but ...

My vr menu

Every time I enter my Oculus quest 2 my menu is suppose to pop up, but now when I enter I’m left in the lobby room without my menu. I have been trying to open it by the main control but it’s not working. I checked updates and nothing, so I’m still a ...

Clinia by Honored Guest
  • 386 Views
  • 2 replies
  • 0 kudos

Bright dot like a pixel is out

I have a bright dot on my Meta Quest 2 like a pixel is out. Is this a major problem or is it a software issue?

jacjb by Honored Guest
  • 394 Views
  • 2 replies
  • 0 kudos

rift s hourglass

Hey. I’m having an issue with my rift S at the moment. It usually works great, but right now, I have to go to settings>beta>restart to get my controllers to work, and then every app I use is extremely laggy, and just shows the hourglass on the bottom...

wdeller by Honored Guest
  • 321 Views
  • 2 replies
  • 0 kudos

Missing device referral credit

About a month ago I got the oculus and missed the opportunity to use a referral from my brother because I made an account and started looking and saving before my device came :(. But the a few days later my son loved mine and wanted his own so we wer...

pahome104 by Honored Guest
  • 317 Views
  • 2 replies
  • 0 kudos

Home Screen won’t load

My Home Screen will not load when I power my headset on. Have zero clue how to get it back. It was working just fine last night

Jdub.4343 by Honored Guest
  • 241 Views
  • 2 replies
  • 0 kudos

quest 2 in-game glitch

I'l be playing along just fine when suddenly I'm facing 180 degrees away from "front". Makes playing anything next to impossible with these random 180's occurring. I've wiped down the controllers and headset

2FA logged out

I accidentally deleted my Google 2FA app when getting a different one and I wasn't paying attention and then when I tried to log back in I couldn't because I didn't have the code and now I'm locked out and when I tried following the procedure I saw f...

Gift card

Helloa friend purchased a gift card. I have the confirmation number but nothing was sent to me in regards to the pin to use the card. How can I go about getting the gift card with the confirmation that was sent to me thanks

oculus link | air link freezing

When im playing oculus link or air link i got a big problem, when i joined game in 5 minutes my screen just freezed, when i look left or right i see distortion, this problem is 5 montsh with me, i cant fix itMy PcRX550 4GBFX-435012 gb ramI know not b...

Resolved! can not access quest Link

I tried to connect META LINK using meta Quest2 for the first time in a year."There are no devices to connect" is displayed on Quest Remote Desktop."Airlink failed to startYour computer's graphics card needs a new driver. For details, please refer to ...

dtpaki by Honored Guest
  • 543 Views
  • 2 replies
  • 0 kudos

Link Cable bug whit lenses

I need help I'm having an error in my steamvr where my two lenses are transmitting different images, one of them is completely buggy and the other one is not rendering the map, my hands, and most models so far the error happened in project demigod, b...

Lost games due to a factory reset

So I just reset my oculus quest so that my account would be the admin and it’s saying I don’t have any of my old games other than one. It won’t let me redownload them from the app or on the headset.

Threatened with being hacked ….

I was playing contractors when another player told me he hacked my account and soon I will get an email saying I will be banned and to “not worry” . I just bought this headset and this guy is mad because I’m doing better than him , I asked what he me...

Paul6383 by Honored Guest
  • 490 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

@MetaQuestSupport hello. I requested a refund about 55-56 hours ago and I was wondering if it’s normal to wait this long. Have a good day!

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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