Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Quest 3 + USB cable + busy DCS server: Lost synchronization
It happens in specific scenario:I connect Quest 3 to my computer using USB cable to USB 3.2 port.Start PC Link (Meta Quest Link).Start DCS.Connect to busy server, 4YA with 20 to 30 people, latency is ~35-40ms.Join coalition, select spot, wait until c...
Locked out of Facebook account - no longer have access to two factor
I had two factor authentication security on Facebook, I reset and sold my phone and due to the Optus Australia data breach, I got a new phone number, and so I lost access to my facebook account because I could no longer access the authenticator app. ...
meta ai not working correctly, V68
i'm trying to use the meta AI feature, but when I enable it in experimental settings, it closes settings and I can talk to the AI. but, it needs settings enabled in "meta AI settings" to use most features, so I tried to look, and I cant find it. Then...
Good news/bad news with LINK Cable/Connection to Oculus Storage
Just wondering if anyone else is seeing this. The V71 Firmware release notes, mention several updates to LINK, so I wonder if this is related.Good news: My link cable is finally working again without multiple disconnects.Bad News: I no longer get the...
PCVR Freezes, And begins to shift with my head movement.-
Allow me to explain. I am trying to play Phasmophobia with my friends. I join a multiplayer server and my game freezes for about 3 seconds. It then unfreezes, but the game shifts to where I am looking, and starts glitching? It makes me incredibly diz...
Instagram hacked
Hello!this morning i got a mail that someone was logging into my instagram account and it was not me. When i then opened my account i was banned. I later sent in photos of my passport to clarify it was me but then they banned me permanently!!so yes s...
Resolved! I can't login to my new horizan account because my headset keeps asking to login to my old account!
I've been logged out from my horizon account forcibly and it asks me to go to meta.com/device and inter the code shown on my headset (similar to the attached image below):But when I go to meta.com/device. I used my Facebook to login but now my Facebo...
Controllers
At times my Quest 3s controllers won't work. It happens when I turn on the headset. I'll have to restart it 2 or 3 times.
Meta Quest Support: Case #08129814: Meta Quest - Meta Quest 3 - Linker Controller - Daumenstick
Ich will RMA anmelden für meinen Controller aber bekomme ständig Mail das mein Ticket bald geschlossen wird, wenn ich nicht antworte. Also antworte ich und bekomme 2 Tage darauf wieder dieselbe Antwort. hilfe bitte!
Brand new oculus 3s won’t turn on any help ?
Hey guys, I bought a brand new oculus 3S the red light was blinking for a few minutes like it was charging the light turned off. The device has never been able to be powered on. I have tried to hold the power button, I have tried a reset by holding t...
Resolved! Mobile only world
Hi everyone,How can I turn on Mobile-Only option in desktop editor? I want to exclude VR players into my world. Thank you
Quest 2 lag problem
I have a Qeust 2 which I have problems with when playing Half Life Alyx. My PC setup is AMD Ryzen 7 5800X3DRTX 4080 Super16GB DDR4I have no problem running the latest games in Ultra settings 4K 60FPS, if I play via LINK wireless it gets really blurry...
facebook was hacked and hacker created and linked a meta page to it with 2 factor authentication
My facebook page was hacked. My phone number is *** and my email is ****@gmail.com . [Mod edit: protecting your privacy, we removed your phone number and email address.] The hacker hacked my facebook and created a Meta page that they linked together ...
Air link will not connect to pc
I got a new pc in order to use Air Link, but Air link will not recognize Quest 3. Both systems are on the same Wi-Fi. Link cable works. Just not Air link. Message in app on PC says that the headset is off once unplugged. I have read all the advice an...
Charging docking station
UPDATE: I figured it out! Meta Quest Compact Charging Dock — Works with Meta Quest 3/3S — Extended Headset Charging Cable — Wireless Charging for Touch Plus Controllers & i plugged into wall replaced batteries then went go charge head set and han...
Oculus quest 3 motion sensors buggin with black screens, with sound, and has access to menus
ive been playing a lot of thrill of the fight 2 lately and recently had to hop back onto my quest 2my oculus quest three was glitching out pretty bad. i hopped on it and saw that the headsets motion sensors were all out of whack. i had to hold the he...
Amazon EGift card not working.
Hi thereI purchased a £100 Meta Quest egift card from Amazon.When I try to redeem it all I get is an error message saying "try again tomorrow".Amazon have said I need to contact Meta to sort it out.
Consistent micro-stutters on Rift S
My headset is currently unusable due to the motion sickness these micro-stutters are causing. I've tried everything to resolve the issue, such as changing USB ports (I've tried literally every port available on my motherboard), changing display ports...
Meta horizon account added to my hacked instagram account
My Instagram account was hacked. The hacker has made a new email address and added a new meta horizon account to my page. I cannot remove the account because I don’t know the password & the email is one the hacker has created. Please can I get advise...
Question
My daughter has an account and its suspended how do i get it back?
Resolved! CONTROLLERS VIBRATING & FLASHING CONSTANTLY
Hello... I'm hoping someone can help me out please? My controller's have stopped working on my oculus quest 2... they flash & vibrate every 5 seconds... I've tried multiple things but to no avail ☹️ PLEASE HELP!!!
Oculus go can't connect
Hello ! I have a problem with my oculus go vr, I can't use it because i can make the settings on my app. When I want to make the settings, all go right until I must see a video and press continue to finish but that video doesn't work and the button w...
Instagram Account Disabled - Years Of Effort Gone
Dear Instagram Team,I am a creator at instagram with around 20K followers. 1 Month 4 Days before my account was disabled and I appealed too but till now I don't get a response back. I chat with the support team but no hope for me. I don't have any hi...
2FA Locked Out
I have been locked out of my facebook account for five years. I fresh installed windows on my pc the same day my phone broke, or at least I had not yet logged into facebook on the pc before my phone was broken, I don't recall exactly. Regardless, at ...
Resolved! Quest 3 - Voice recording won't record my voice
I've tried recording on several different games - all with mic permissions enabled, but no matter what I do, it won't record my voice. Can someone help with this or do I need to use an external mic like an Antlion, etc.? (I'd prefer not to have to do...
Resolved! Question about Two Quest 3 Headsets
I am a fairly new VR user and purchased a Quest 3 about a year ago. We decided to buy a second Quest 3 headset so my wife and I could play games together. I have a profile on the original headset but my wife doesn’t. She is going to set up one but I ...
Quest 2 V72\v74
I was using ADB to back my saved files and share between my quests. I recently wiped one due to one of them being full and went to turn the ADB on and it's not working. I have gone through these forums and looked for help and nothing has helped me. I...
Resolved! Upload age verification ID
I received an email that my account will be suspended if I do not verify my age. It said that my account will be suspended in 7 days. I really want to avoid this from happening. Where do I go to upload this documentation and what is the processes for...
Add link to Applab game
I have a demo game on Applab and want to add a button to the UI which will take the player to the full game in Applab.Is there a way to do this? Cheers!
