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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

cant switch versions

basically on my phone i try to switch versions and it wont let me i try to go to bonelab 1.20 but it wont install it it just doesnt do anything

Resolved! Height

How do I adjust the height of the oncoming targets, mine are too high and I can’t do uppercuts because I can’t reach

Meta Quest 2 Pairing

I just received a Meta Quest 2 and have tried everything, they are on the same network, I have factory reset the headset and uninstalled and reinstalled the app, Bluetooth on my phone is on and every time I input the code it say the headset cannot be...

Meta account device code not working

Whenever I try to play one of the games I’ve downloaded (i.e. Beat Saber), I’m kicked out and given a screen that says something like, “You need a new device code.” It gives me ONE option: Generate a new device code. I press it, and it tells me, “Err...

Oculus right controller not pairing.

When i try pair my right controller with the app on my phone, it wont connect to the headset. ive tried several different methods, but none work. And i cant "wake" the controller. I dont want to buy another one either. and i dont see what factory res...

Oculus Mirror Destabilizes Itself

Unsure if this is the right section for this, but hoping it can be a good place to start.I've been testing the oculus mirror tool as a replacement to LIV since many games I play don't seem to support it anymore.At first, it works well, no issues with...

Resolved! Quest 2 Controller blinks constantly

Hi, my controller blinks constantly and doesn't track and none of the buttons work. It shows as connected in the headset with battery readings. I have restarted, unpaired repaired, factory reset, tried new battery's, left it sitting for day then putt...

Resolved! Did not receive my refund after approval

I got approved today for my refund but still have not got it

Can not add second account - Quest3 claims it's not connected to wifi (it is)

What is wrong with your release and testing Meta? Using this headset gets more and more frustrating, such problems should be discovered (and fixed) during tests...After troubleshooting another issue in my previous thread 2 weeks ago, headset was fact...

My Quest 3 Elite Strap broke

Hello, foam peace frame broke, first picture is of the broken plastic part zoomed in and the second picture is of the second picture zoomed out so you can see where it is on the headset. how do you think this could happen? It’s the elite strap.

Resolved! Two kids, two Meta Quest2 headsets, want them to play together: how??

Background and situation. I'm complete Meta/Oculus/VR newbie. Last year we bought an Oculus Quest2. Calling this Oculus-A. It required Facebook signup at the time. We made a FB account and setup the Oculus-A. My younger son (Son-A) took to it right a...

Why do I need to download the same game again with App Sharing?

I set up App Sharing on my Quest 2, so my husband could play Asgard's Wrath 2. The games are showing up in his library, but every single game I bought (and have installed) on my account, needs to be downloaded again? It doesn't make any sense. Need t...

Take action on this account

I keep getting email saying...To make sure that you can keep using this account, we'll need you to show you're 13 or older, or ask a parent to get you into an account meant for someone 10-12. Make sure that you take action by 22 March or this account...

Resolved! Is it fine to use PCVR, FAR from the PC with an Ethernet cable?

I haven't bought the quest 3 yet, but those questions will dictate my location and accessories , so i decided to ask , no harm either way,These question might seem simple but I'm not tech savvy,How long is the maximum length of the ethernet cable ?, ...

How to redeem Meta quest+ for a quest set up originally set up with a child accounts.

So I have had my meta quest 3 since December and I have not been able to redeem my Meta quest+ for my account. I originally set up my quest to a child account before adding mine. My child account is getting emails to redeem it but the account can’t s...

Does the Meta quest 3 cause cancer?

I have diagnosed OCD. Their is a cancer warning on the vr and it’s freaked me out. I don’t mean to be dramatic but I have fear of chemicals like BPA and a bad fear about getting cancer. Can someone tell me if BPA is in it or if their is a cancer risk...

Horizon Worlds wont put me in lobbies with others.

Before last night I never had issues with joining public lobbies. Everytime I click to enter a world no matter what it puts me in a session by myself. The only time I am able to play with others if I join off of a friend. I have checked for updates f...

Meta Quest 2 issues

-Randomly going into sleep mode- Showing 3d objects but they look like they have no depth- Controllers not connectingI'm not sure as to why this is happening it kind of appeared out of nowhere, my headset is not damaged so I'm confusedI've attempted ...

Resolved! Quest 2 unable to pair or generate business code

My oculus quest 2 has not been pairing to any app, when I try to pair it gives an error message and asks for a code. I have factory rest multiple times with no results, and I noticed when I try to create a business account it says "An error occurred,...

My right controller is not connecting

My Quest 2 right controller is having tracking or connection issues.For some reason when I connect the controller it can sense me pressing buttons but it wont pick up the controller itself?Ive tried cleaning the lenses, the controller, the lighting, ...

Pairing controllers

Is it possible to use oculus quest 2 with just left controller?

Resolved! Oculus won't connect with my account and won't let me play games

I have the Oculus Mobile Companion App on my phone, the Oculus PC Companion App (if that's what it's called) and an Oculus Quest 2. I've tried all the troubleshooting techniques and unconventional fixes there are and yet through all my trial and trib...

Oculus Quest 2 randomly stopped working after 3 weeks worth of use

My Oculus quest 2 was barely in use for the span of three weeks and after doing everything in my power to fix it (All of the troubleshooting suggestions from the meta website) I asked a support professional and she told me there was nothing they coul...

Quest 3 Keeps Rebooting Itself on Its Maiden setup.

Hello fellow friends,I have just received my headset couple of hours ago. I myself opened the seal and immediately started it's maiden setup but to my surprise the device is rebooting itself in couple of seconds everty time after rebooting.What have ...

Quest 3 controllers rechargeable batteries

Hey guys I have a question,My quest 3 controllers with the official rechargeable batteries drain really fast, I go from 100% to 23% in about 15 minutes (if that), it does this even when I am not doing anything like game play or watching movie. I am s...

Pavlov shack not working

I just bought the game but whenever I try to play it it says that I have both pavlov shack beta and pavlov shack full version installed and that I need to delete the beta version but I don’t know how only the full version shows up in my App Library.

meta quest 2 reboots my computer

when i use cable or air link my computer give me a black screen and reboot, i just need to conect to air/cable link and i tryed rebooting the quest, changing resolucion on the app, frame hate, but nothing worked. virtual desktop works fine but i real...

I've been hacked, and now I've been banned for violation of conduct

Ok, so ive been hacked on my meta account when i still had my quest. i received the email.. but the appeal link is not working (not clickable) ive now activated two factor authentication etc but am unable to change password... i get a error saying my...

Quest 3 issues - grey screen and freezing

Hi,Just got the Quest 3 last week. I fully patched the headset after starting it the first time. I've had numerous issues with it. It often goes to a grey screen where I need to hard reset the headset. It locks up in-game and occasionally goes to a "...

Controller problems

I started up my quest 3 today and the controllers connected, but they didn't show up. I could click the button and the little dot that normally connects to the controllers would turn blue but I couldn't move it anywhere. I turned off the controllers ...