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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Are new Quest Pro controllers supposed to look like this?

I just received a Quest Pro today from Amazon sold and shipped by Amazon and the box was in plastic with an intact pull tab. This is how both controllers looked right out of the box. Like they had some kind of residue on them. Each had a partial X sh...

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WestX64 by Protege
  • 2584 Views
  • 12 replies
  • 1 kudos

has rdna 3 been less problematic with quest link?

hi folks, i've been planning to make the switch to RDNA 3 (specifically the 7600) from my rtx 3050 and there's very limited information on how and/or if the performance has been improved or not. i specifically run my quest 2 with cable and obviously ...

fakrian1 by Honored Guest
  • 749 Views
  • 1 replies
  • 0 kudos

Quest 2 menu keeps popping in and out

What the title says. As soon as I start up my Quest and try to navigate the menu, it will drop out and come back after several seconds. Then do this over and over and over. I have tried power cycling and restarting my headset, and know that I am not ...

Waiting on a gift from a friend?

Hi, I've been waiting for a game that was gifted over an hour ago. How long does this typically take to receive the game referral code? He is excited to play, yet he wanted to experience his first in-game experience with a friend, i.e myself, so he g...

HumbleMic by Honored Guest
  • 2088 Views
  • 4 replies
  • 0 kudos

My paid App is GONE

I have the older Samsung Gear VR. Everything works fine except for the "Face your fears" app. I paid to have all of the stories (or experiences) unlocked, and now after all this time, they're locked again. It's ike I just threw away my money. There s...

Resolved! Can't Even Start...2 Issues

Issue 1...Like many others, The Oculus Quest Link tells me my computer doesn't meet updated specs. It's a new machine, drivers and updates to date...works great: AMD Rysen 7 77 8 core ; Radeon RX7800XT; MSI 7D78 MB blah, blah. Using Quest 3 with supp...

Resolved! Meta quest 2-3

I currently own a meta quest 2, thinking of upgrading to the 3/Pro. Will the games already purchased convert over to the new console?

Quest 3 - latest live v62 - link cable to PC still not working !

Since v62 the Quest 3 connected with a link cable to my PC doesn't work anymore - it connects to the PC, yes, but tried it today again with Beat Saber. Started a song and just in the first minute of the song i've got thrown back to the Quest 3 side, ...

ten10 by Protege
  • 1838 Views
  • 9 replies
  • 0 kudos

Resolved! Missing option to Live Stream on Facebook

Hi, Hope you are all well and safe. I have both a Quest 2 and Quest 3. Both have the latest OS/Firmware version available installed (says there is no updates when I check in settings). My Question is: How do I go live on Facebook? When I go in to the...

FPC76 by Protege
  • 12384 Views
  • 27 replies
  • 2 kudos

Resolved! Rift-S Stuck with 3 dots loading screen

HiI'm working on a college project at in VR Computer Science at London University. I'm making a VR app and have been using a RIFT-S with the Unity XR rig. Everything went fine until I took a break and returned to it this weekend and I could not start...

Resolved! Samsung Gear 360 Camera

Good evening. I'm thinking about buying a Meta Quest 3. However, I have a specific question. Years ago I used the Samsung VR Gear in conjunction with the Samsung Gear 360 camera and the Galaxy S7/S9+. Unfortunately, Samsung stopped working with Oculu...

Resolved! Unban in Gorilla Tag

i got banned from gorilla tag and it said i was in a moded lobby so can you please unban me

What pc to get

Hello I want to buy a gaming pc best suited for quest 3 can someone help I’m clueless

Resolved! Quest touch pro trigger mistakenly detecting touch

It detect to "touching" the trigger when my index finger just close to the trigger and not touch it. When I push the trigger then leave, it don't leave immediately in unless I fully open my hand to keep my index finger really far away from trigger, i...

Resolved! Quest 2 has no tracking and stuck at controller pairing.

Didn't use Quest 2 for a long time, charged the battery and after the update to the latest firmware Quest 2 tracking disappeared with message Tracking Lost. I did a factory reset and now it asks to connect controllers and go through pairing and initi...

Oculus quest 2 keeps turning on and wont charge

I have had my Quest 2 for about 2 or three years. I stopped playing it in November of 2023 for a while and I decided to get on it again, so I put it on charge and it kept turning on and off continuously. i moved anything that might be in the way of t...

Horrid_Vr by Honored Guest
  • 438 Views
  • 2 replies
  • 0 kudos

Refusal to refund

I accidentally purchased a game add-on for the wrong account. I contacted Meta immediately to rectify the issue and they refuse to refund the purchase. The content was never accessed, the game cannot even be played on my account. Customer Service ref...

Blaise77 by Honored Guest
  • 400 Views
  • 2 replies
  • 0 kudos

Something went wrong.

My oculus 2 keeps saying something went wrong and it trys to generat a code but for some reason it can't and it says an error occurred please try again. I don't know how to fix it.

boggs2692 by Honored Guest
  • 519 Views
  • 2 replies
  • 0 kudos

Resolved! Can I get all of my apps refunded if my account gets suspended

So I was playing Roblox VR, and I went into the wrong Roblox account and meta found out right after it said I could not use this account and sent me a notification saying “On march 24 your account will be suspended if you don’t verify! And it said I ...

Resolved! air link doesnt load on quest 2

its my first time trying to use air link, followed all the instructions, comfirmed the specs, then i tiried to run it. but it simply doesnt load, it jusk keeps on with those 3 circles

Refund credit for a game

So there are these 2 games i bought a while ago and i tried to refund them a day after i got it but when i tried it, it didn’t let me refund it so now k have these two games that i wanted to refund but the oculus app wouldn’t let me do so. The games ...

micah0_1 by Honored Guest
  • 301 Views
  • 1 replies
  • 0 kudos

How to move keyboard closer to you so you can type

New to the VR world and trying to learn all the features. One issue I'm having (using Meta Quest 3) is "zooming" in and out of the keyboard. For example, when I go to the web explorer app and go to enter text, the keyboard pops up but I can get it cl...

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The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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