Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 36238 Views
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

need help with oculus

i was downloading the oculus app with my quest 2 plugged in and ready to go and the app installed and i was setting it up bare in mind i only have an ethernet for my pc and i got past the i agree to terms of service and it said couldn't connect! plea...

Casting Quest 2 to Chromecast with Google TV

HiCan't see this specific issue has been asked before, so hoping someone can help. I am trying to cast from my Quest 2 to my new Chromecast with Google TV. The Quest can see the Chromecast device, and when I select to cast to it, it says "sending req...

Need help connect to oculus server

I just need help installing the software. After I agreed to the terms i went into the next page the app said that it can’t connect to the oculus servers. I already uninstalled my virus protection and disabled windows defender but still won’t connect.

Anonymous by Not applicable
  • 690 Views
  • 4 replies
  • 1 kudos

Oculus Quest - Beat saber crashing - Anyone else ?

Beat saber crashing every 30min or so, seem to crash only in the songs selection menu. The screen freeze for a couple seconds, then i get a black screen and must reset the quest by holding the power button.Tryed a factory reset + reinstall beat saber...

Vhenzor by Level 3
  • 2175 Views
  • 6 replies
  • 0 kudos

Need help installing software

I just need help installing the software. After I agreed to the terms i went into the next page the app said that it can’t connect to the oculus servers. I already uninstalled my virus protection and disabled windows defender but still won’t connect.

Anonymous by Not applicable
  • 297 Views
  • 0 replies
  • 0 kudos

Resolved! beat saber not launching any more today after an update

hi, I've played beat saber for some months. Yesterday it worked fine. Today the game won't launch. When I open it, it goes back to the home page. Demo version works ok. I reinstalled the game, I did a soft reset. Everything works ok, all games open o...

yardly by Level 3
  • 13760 Views
  • 14 replies
  • 8 kudos

Проблемы в при подключении окулус линка

Здравствуйте, возникла проблема при использовании окулус квест 2.При подключении окулус линка, после подтверждения его, захожу в меню окулус линка, во-первых, не могу запустить ни одну игру, на пк запускается и работает, а в окулусе вижу только значо...

Resolved! virtual desktop help

I have had the Oculus Quest 2 for awhile now and have bought many game. now Ive bought a new laptop with and i7 and NVIDA 3080. virtual desktop works but i wanna run rift games! I tried to get in death unchained in rift, already have it in quest2, bu...

Problem with my Rift S

Tried every solution on the internet, completely wiped my drivers. Tried it on another computer, flashed my bios and updated my video card drivers. I've lost hope, I don't have any external sensors, and I get the 3 loading dots in the headset and the...

unknown.png
Voxxes by Level 2
  • 253 Views
  • 3 replies
  • 0 kudos

Oculus won’t switch on

My oculus quest2 won’t go passed the very first image of the O for oculus. It just hangs there. Tried a factory reset. Tried reset and reboot. many other ideas would be appreciated

Problème d'installation du logiciel Oculus...

Bonjour, j'ai un problème d'installation du logiciel d'oculus... Après avoir installer le setup, je saisie ma langue, les conditions général d'utilisations mais après cela on me dit que l'espace sur mon disque est insuffisant alors que j'ai 240Go de ...

help with my airlink

I'm connecting my Quest 2 to laptop rift. so I keep getting this error message, on app & headset, that says, "your computer doesn't meet the updated minimum specifications, which can lead to poor experience in VR".But I have a brand new Alienware lap...

Oculus App forces Laptop to use NVidia GPU 100% of the time

I have a gaming laptop, and it has an RTX 2080 as well as the low-power integrated Intel graphics chip. Before installing the Oculus app, the laptop would actively switch between integrated and dedicated graphics to manage power consumption, and only...

Pain In the ass

I can’t find the email or password for the Facebook account I used for my oculus quest2 I factory reset it because all my games and apps disappeared and I couldn’t access the store. Now I’ve been trying to find the email and password for over 4 hours...

isksjsj by Level 2
  • 236 Views
  • 0 replies
  • 0 kudos

Setting button

Hi I bought my oculus quest 2 yesterday. I bought a game and want to refund it.The problem I have is that I don't have setting tab. I searched the internet, found - click your avatar and I should have the menu -. I did that, when I clicked nothing ha...

Payment complications

Can't add my card to the app, seeing others with the same issue saying get ahold of support... end up here so how do I get ahold of support?

oculus app

i am trying to install the oculus app on my pc but i dont have enough space on my c drive to install it. it says it has to install on the c drive first.

HELP ASAP

This is a quest 2 problem. My tracking wasn't working so I tried resetting it but now it just a has a fan like noise and a gray screen PLEASE HELP ASAP

Labels
Top Kudoed Authors