Oculus app on PC "Open in browser"

I'm trying to set up the app, but I can't log in. I tried logging in with my Oculus account but it keeps saying I put in the wrong password, even though it's right, and neither the "Help centre" button nor the "Forgot password" button do anything. Wh...

Battery drain while playing

My Quest 2 battery currently is draining very quickly, even when connected to the link cable. Charging time is ~4 hours and on link I can get around an hour of playtime.I'm using the original link cable, and from advice I had gotten in the past I als...

Account suspended

Hi there, please please help me. I’ve linked my sons VR to my meta account along with my Facebook and instagram. I kept receiving emails from ye to prove I was over 18 but when I clicked on email link I couldn’t make out what I was supposed to do now...

Meta Accont

I'm a general owner of a meta account, well, getting straight to the point, I've been wanting to access the meta quest app for a while now, more for 2-factor verification, I need a code in my phone number, plus the phone number I don't use it anymore...

Star Wars sale not showing

Hello, I'm trying to figure out why I can't access the Star Wars May Day sales that are being advertised. My brother was able to access them and purchase the games at the advertised discount on his account, and yet I only see them at full price. This...

Locked account verify age of 13 year old

how do i make a formal complaint with Meta, i am sick to my bones with Meta Customer service help chat. just giving me standard nonsense replys, with regards my daughters account. i am going to factory reset the head set and sell it. my daughter can ...

I cant do anything

I have a oculus quest 1 and havent played it in a few months and I wanted to play it again when trying to open my games it dosent load at all or loads forever and when I try to buy games or look at the store it just loads and tells me error and when ...

Parental Controls are a Joke

Admin account is not locked when my kid picks up the headset. They must switch to kid account themselves, but why would they if they don’t have to.Casting can only happen on Admin account. Parents should be able to cast into child account to monitor ...

not allowed to use my former oculus account to login, and i cant sync it its just been wiped

i just got a quest after about 2 years of not having one and my oculus account is just gone, i used the same email to login and everything but i have no way of accessing it, ive sent multiple emails and each and every email after i send over my info ...

oculusmirror.exe

oculusmirror.exe just shows a black screen. Headsets on playing a game on steam vr. If I click the oculus mirror window nothing happens. I believe clicking on it should bring up the menu bar. I've watched countless videos and tried every fix I can fi...

Problems with logging in on my Quest 2

So I got on VR and went to sign in and it wouldn’t let me sign in. I thought that it was a problem with the controllers not connecting so I powered the oculus off and on again, that didn’t work, I thought ok I will reset the oculus. Oddly enough, the...

Can't pair after creating new account, update to v65 and factory reset

  Yo!I updated my Quest 3 to v65 and did a factory reset via boot menu.I downloaded Meta Quest app, created new account and can't pair my Quest via Bluetooth. After entering 5 digital code I catch error "Headset not found", "Unable to find your heads...

Email scam?

Hello there I just got this email and honestly would love to help send in information of my oculus if this is truly from you guys.thank you 

Need Help with a Lost Package and Refund Process

Hey everyone,I’m reaching out because I’m stuck in a frustrating situation with a lost package from the Meta Store and could really use some community wisdom or a nudge from any Meta Store team members here.I made a purchase, but unfortunately, the p...

Can’t entered a payment method

I am trying to buy contractors showdown so I am trying to add my payment but it said sorry can’t add payment method so I was thinking if someone could help me

I cant purchase anything

Hello If anyone can please help me. I’ve been trying to purchase a game or in app purchases but every-time i try it says “request could not be completed until further action” I've tried sending a report but noting works. They don’t contact me at all ...

Account retrieval issues

Hi, Need some inputs with our oculus quest 2. our device is locked with the email of our previous employee and we can't find a way to get into it. it is only giving me a 8-digit code and needs the associated email that is tied into the device. any he...

Quest 2 - Steamlink "Computer Not Found"

I recently bought quest 2 and i'm trying to connect it with steam link and a message "computer not found" keeps popping up each time. Yes, enable remote play is turned on from steam settings.PC Specs - RX 6600 Ryzen 5 5600xComputer is connected by et...

Quest mistake USB 3 connection as USB 2

I am trying to connect my Quest as Link connection with different cable to my PC, I tried USB-C to USB-C and USB3.1 gen 2 ports with USB 3 to Type C cables but no matter what it always shows a USB 2 connection with slow speed

quest 3无法连接5ghz wifi

New to VR

Hello,I am new to the VR world. I bought a Quest 2 yesterday and was greeted with a message in the Oculus app on my PC saying that my PC doesn't meet minimum specs. I tried a link anyway and at least Assetto Corsa seems to work mostly fine and the he...

Meta quest 2 cihazım gerçek dünyayı sürekli olarak siyah beyaz gösteriyor.

Oculus Quest 2 missing Beat Saber from library

So I’ve had beat saber on my quest 2 for 3 years with no problems until today. I went to go on it and for some reason it wasn’t in my library. When I went to the store it said I had to pay $30 to get it. Idk why it randomly deleted itself. I’ve spent...

Truble logging in with my old e-mail

I need help, I bought the Oculus Quest 2 in November 2021, I used it for a while then I left it in a drawer, a few days ago I wanted to use it again but I got a pop-up saying I had to accept the terms of March 27, but I didn't know how, so I set the ...

EXPIRED CODE FOR RE4

So i wanted to redeem the code today but i noticed that the code was expired. So i just hated my life in that moment becuase the game reisident evil 4 is a good game. But it is pretty expensive, so i was wondering if i could possibly get the game bec...