Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
After factory reset neither of my controllers want to connect to my headset
My quest 2 won't pair with my phone. I've tried everything, deleting the app, clearing the Bluetooth cache, shutting down my phone, and it still won't work. Can somebody please help me?
Hi.my child went into security and set up the pattern option.now they can't remember the pattern to get in.should I factory reset or other. thanks.
Setting up MSFS2020 (not steam version). My early results are terrible so I'm going to start from scratch but I need help from Oculus folks. Lots of suggestions out there but you folks I'm sure can provide the best help. 1st off my system is a new 78...
My oculus keeps booting up and saying that social platform isn’t working then restarting itself and is starting to overheat I can’t do anything about it help please
I turn on my oculus to see the horizon account setup and I already have an account with oculus and no prompt shows up to let me type in the code that’s displayed in my oculus headset and it won’t let me play and of the games that I payed for and I ha...
So both of my sons have oculus Q2 I have the admin account with all the games set on both account. My other son with no games is the secondary account. I enabled app sharing on the admin with the games. when switch to the secondary account to use the...
I have noticed 2 weird Link bugs in v49 while using Link to play PCVR games over a USB 3 cable:Sometimes holding the Oculus button to go back to the Link menu brings up the app information pop-up panel for native Quest games/applications (the one wit...
I'm trying to download the desktop app so I can have my desktop while using my Quest 2. I downloaded the installer but when I get past the terms of service agreement, it says I no space on my pc (I do) and I need to change where I download it with no...
I always ran the Oculus App on my Laptop with no problem and played on PCVR with no problem, but after an update on the Oculus app it says: "Graphics Card Not Compatible" but i dont know why it says that because i always ran it with no problems. Plea...
Hi I have set up an account the headset is displaying a 5 digit code but can’t work out where to input it any help would be appreciated thanks
Discount code does not work. Have been seeing the message every time I use the App, but on every attempt, nothing. Some error code. I saw that another person had to get a ticket and then he was able to use the code. I have used this code in the past ...
My oculus is stuck on a flashing charging light and will not charge or turn on. this has been happening for. a while
I have activated device with my friends referral link. But still dont any credits yet. Is there a min timeline before it shows up in account.
hi everyone i hope someone has had the same problem i am having but i went to charge my headset and now the red light on the side is flashes then it turns on then the charging icon on my screen with flash then it try to turn on then it turns right of...
I can’t sign into my account. It says I have two accounts and if that were so how are both not working. The code to link is not working. I can’t see my games even thought I made purchases. Stop making us log in and out of this **bleep** device, becau...
For months now, I have had an issue that prevents me from using my oculus quest 2. A while ago, my headset had an issue that forced me to factory reset my headset. When I reached the part of the set up process where you enter the code from the mobile...
Hello meta i really want that quest 2 will be avaiable to be shipped to moldova
So I haven't used the charger that came with my quest because my dog or puppy chewed it up but we still have the charger block but I haven't used it either because my parents use it for there phone so I've been using my own charger and block and it's...
I tried to use my oculus today but it’s set up to an email address I have no access to anymore. How do I change the email address on this?
I sent a referral for beat saber to someone but they didn’t use it. But now there is something on the referral part of the app that says I did refer them and the bar will not move I can’t receive referral money because it’s in the way the photo belo...
Tired of it, first for more than a year on "coming soon", and for now i dont see that message but still can not download it. Netherlands
I had problems nearly from the beginning with the joystick of one of my controllers (right) which reduced the possibilities and fun in some games and now the other one has a broken ring (left). For months and years now I was not able to find a replac...
My left stick has been getting drift so I decided to create a support ticket to get it replaced under my warranty, I make it through most of the process until I get tp the email verification. Once I get the verification I click on the view order due ...
I created my Oculus account and was logged in with no problems. However, now my facebook is logged out and I’m unable to regain access. I’m hoping I can somehow get support for a one time password or anything.
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Quest 2 Guardian not working First time booting it up in about 2 weeks. Now, the guardian whenever I click adjust, doesn't actually do anything, doesn't even go into passthrough. And when I click to go from stationary to roomscale, that button doesn'...
I run a company that is providing Quest2 HMDs to local institutions and nonprofits. They will be used by teens at the highschool age. I want to set up protected, controlled accounts for each headset, and was going to utilize the Meta Family Center pa...
Hi everyone,I'm getting some serious drift on my Pro controller (using a Quest 2 headset). I've had this problem before with my regular Quest 2 controllers, but a little contact cleaner usually fixed that right up. I'm tempted to try it on my Pro con...
My twins have been experiencing some issues with their own separate Oculus’s. They seem to be stuck on the Meta Quest Logo Screen. The Meta Quest symbol appears for 5-10 seconds, then disappears. This has been going on for one of them since June 8th....
