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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
fiddlesticks
oh fiddlesticks
Quest 3 setup. Can quest 3 be setup with one controller
Will the quest 3 set-up with only one (1) controller? I have pro controllers that I plan to use with it later. Thank you.I live in Green Valley AZ. if you are willing to set up my headset I could then pair my pro controllers. thanks again
Meta account
Hello I was wondering if anyone knows the problem on why my friend can't log into his headset? He has one account and he's trying to log into another, but He can't. It asked for a work email even though he never put a work email
Resolved! What happens if my warranty expires and the day that warranty expires has passed?
So I’ve always wanted to know what will happen if it’s 1 day after your warranty expires and your headset is fully booted off or on or charging will it boot loop and never boot up again,Do you have to factory reset? My warranty on my meta quest 3 exp...
Facial Interface
I bought one of those silicone covers for my Quest 2 to protect the foam. Ever since i took out the facial interface to put it on, it now keeps popping out at the slightest touch. I checked the small "ledges" but none of them look like they broke off...
Resolved! I recently had some problems with my meta quest 3 about calibration
(Resolved)My solution is: go to Settings>Physical Space and then click clear boundary and space history while being on a chair or on an elevated area. After the v64, for some odd reason when I disable passthrough I always see the boundries as it shou...
Uk Gift card
I bought a £25 gift card for my son and he redeemed it in the Meta app to use for his VR. However the meta app is all in US Dollars and says I cannot use it as it’s a different currency. i cant find a way to change it to £.can anyone help?
Resolved! Refund problem
I tried to refund Among us Vr, and it says the refund was approved, but I did not get my quest cash back. Does any one know why?
Age problem
Meta is saying I’m not 18+. I’ve tried joining a couple of friends in horizon and I keep get a message saying unable to join or your not 18+ when I’m well over 18. 31 to be exact. I’ve been on the oculus for bout 3yrs now and never had any problems u...
Account issues after a factory reset
I factory reset my headset and it put me on a new account. How do I log back into my old account? My old account was (redact).
Issue sending parent request for a game
help. request not sending to parent for vader immortal 1. it is stuck on send request.
Resolved! Trying to buy Audioshield and get setup warning; free games install fine
I'm new to VR and got into Quest just because I want to play Audioshield. When I click the button to buy it in the headset-based store, I get this warning:it looks like you haven't set up meta quest 2 or need to update your device, which you'll need ...
Having trouble with my meta quest 2
So I'm having problems with it, as I said before. When I tried to play an hour ago. I got this message saying "System Utilities stopped responding" and "TV storage stopped working" and I waited, but it auto restarted. This time, it just restarted rig...
¿Any way to repair or ask for support in México?
The other day when i was playing Blade & Sorcery i saw a detail on the screen that appeared for no reason, it was like purple and green lines at the bottom of the screen, i didnt noticed till i looked down, i thought it was a temporary error so i tur...
Pin saying not correct even though it’s correct
So I tried 10 pins to buy shiny rocks in gorilla tag and they said All incorrect on my oculus quest 3 and I resented my password and factory resetting. What was happing with my headset before I did the factory reset?
v66 PTC - Stuck in black screen after existing an app
Bug report (v66 PTC): not always, but happened several times already since I got this update, when I quit an app or game I'm stuck with a black or camera view, all I can do is double tap the headset to switch between them. Long pressing the menu butt...
Meta Gift Card Purchased at Walmart gives Invalid Code
Purchased a $15;Meta Gift Card from Walmart and tried to add the code after scratching off the area with the code and got invalid code. Tried on app and website.
is stuttering when I push the forward action on the stick
My left controller has a stutter when pushing forward on it. Works great when pushing left, right, and back on the analog stick but stutters when pushing forward on games. Any help would be appreciated!
Guardian size limit
I have a large space and can draw my space but it's really annoying when a corner gets cut off because It's not perfectly parallel to my room. Which bring me to my question? Why on earth is there a limit? You got to be joking! I'm on Quest Pro.
Black box in Horizon World
I keep finding myself going into a black box. I have the most recent update available to me but it seems to have gotten worse since updating my headset. Do anyone have advice for this issue?
Resolved! My Elite Strap for My Quest 3 is discharging very quickly
I need help figuring out why this is happening and if there is anything I can do about it?
Resolved! Windows keeps defaulting to Oculus Rift audio
Every time I sit at my computer, I have to switch my audio output from the Rift to the computer speakers. How do I stop the Rift from fighting for priority here?
My reflink doesn't work and I can't buy anything in the Meta store.
I recently bought Meta Quest 3. I took it to work and made a presentation for my colleagues. One person ordered Quest 3 directly from the Meta store. He used my reflink but he received the following message: "Referral link unavailable. The link may b...
Resolved! They need to fix Horizon stalling issue
I wish they find a fix for this problem everyone is having in Horizon Worlds as it contains to this stalling and Black Box everyone keeps getting in please meta fix it
Touch pro controllers overheating after 15' since V65 update
Hello,We are running a Virtual reality center in Sion Switzerland since February. We use to run up to 8 quest pro's with PCVR simultaneously and in collocation without any problem for around 50' of gameplay.Last Thursday that we updated to V65 and af...
Star Wars galaxy’s edge won’t work
So I’ve bought Star Wars, got it working for a brief time (enough to do the tutorial) then when went back to it later the app wouldn’t launch, just gets through the titles and goes black. I uninstalled then reinstalled the game, again it worked (but ...
Multiplayer Games need group search!
Ahoy! The other day it occurred to me that it would be useful for some multiplayer games to have a group search function. Players can then create posts that other players can then respond to in order to create a group. What do you think about it?
gray screen
so i need help, i went to play vr and turn on my quest loaded up like normal had the meta logo than the 3 loading dots then nothing just a dark gray screen , iv tried a factory reset but dont know what to do
Air Link is HORRIBLE
Can someone explain to me why Air Link is so bad? I've had my Quest 2 for going on 2 years, and I just used Air Link for the first time. I was blown away by how AWFUL it was. I've always used Virtual Desktop or Quest Link with a link cable, which wor...
