Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Normally it worked like this: when i had the elite strap plugged in the headset the charging light would be off until i plugged my charger in my elite strap, from then on the light would turn orange until it fully charged the headset + elite strap ba...
Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I have searched across all places of the internet to find a way to fix this but no one I have seen or read about has had the same problem as me. the problem started today when I was playing bonelab and I would look down and the game would pause howev...
My Oculus account was permanently suspended about 3 weeks ago. This message told me to contact Meta support. No reasons given for the ban. No emails from Meta on the subject. I recently bought a 2nd hand Quest Pro from the original owner and played f...
My daughters Quest 2 left controller died, I'm trying to connect the headset to the Meta app so I can add the new controller but I do not know how to find the 5 digit code needed to pair them.
Now that accounts for 10 - 12 year olds are also possible, I created an account for my 11 year old daughter.The problem is that app sharing doesn't work. My daughter sees the apps I share and can also install them. But when she opens an app she has t...
Refund for games Warplanes: Battle over pacific and Mini Motor X was approved a month back. However, I am yet to receive this in my bank account. I have been checking frequently and ap
I have updated oculus quest2 today. It's getting pass through mode when device is booted and showing only camera view. I had turn of device tracking (which turns off pass through mode as well) to get Menu like prior to update. However, this is not al...
My child can see new messages through the Oculus headset. Is there any way to turn FB Messenger off on the Oculus?
Whenever I press the oculus button on my right controller this doesn't show up. It's not on virtual desktop either. I really need to know how to get this
Hello,few days ago I updated to v53, I used to have stable connection to my primary SSID for over a year. After the update, the connection keeps dropping every time it gets the IPv6 address from DHCPv6 server.I have had similar issues on other Androi...
So I have had my VR (Oculus Quest 2) for awhile now and recently I have been experiencing some issues with the Left thumbstick where when I play it just goes everywhere to the point I cant do anything but spin in game and I have tried to calibrate it...
Hi when I first set up my oculus I had to make a Facebook account and I logged in and used the same email and password for both. So I am pretty confused why in my pc it’s saying it isn’t but then on my phone I can easily log in with my Facebook since...
Hi All, I'm sorry for such a reapeated question about cables but, I'm no tech and I need a little help with ports and info about the cable plase. I've ordered the Quest 3 and read that If I want to use non library games I need a quest link cable. lon...
Meta quest 2 keeps powering off and won't turn on just powers off again
My Left controller isn't working. I removed the battery for a few minutes, still doesn't work. In the app it showed that the battery for the left was at 90%. So I tried unpairing and now I can't pair it up. I did a factory reset, controller still doe...
Can someone assist me with understanding why my headset asks for an 8 digit code when it is already set up and paired with the Oculus app? It seems to be a constant issue. Am I being logged out for not using the device in a while or something?
why are my controllers not connecting? They were working fine then suddenly stopped. I replaced the battery and everything is saying go to the mobile app but the device settings aren’t available so idk wtf im supposed to do and it’s honestly pissing ...
I made an avatar and regret it. The customization options are bad and the avatars look horrible but I’m stuck with it now. I can’t figure out how to delete it. Does anyone have a fix for this?
This has been a month or longer trying to fix this issue but I haven’t found a solution. Please try and help me fix this problem, I really want to play with my friends.
Recently, my Oculus Quest 2 keeps asking me to connect to another device. I was trying to stream my Oculus Quest 2 to my laptop, but I got confused so I just decided to keep playing. After that, I closed out the game I was playing to change my settin...
it just says this instead of letting me pick the location I want it to go to. I have a drive with a bunch of free space and it is formated as an NTFS drive so I don't get the issue. Any help?
I cant view synced videos on the oculus app, i synced them to my phone and they show there but i cant actually watch them theres just this wifi symbol with a “!” I have a stable internet connection so i dont know why i cant watch them
I purchased the Crystal Caverns Bundle and nothing was added to my account. It shows that it was purchased but I never received the shiny rocks or additional items. I’m very upset over this.
I use Air Link regularly to play PCVR games using my Quest 2. I noticed that I could no longer connect to my PC using Air Link after my Quest 2 updated to version 56. My VR PC shows up in the Quest 2 headset as "Not Connected" and will display an err...
So earlier today I was playing normally I haven’t hit anything with my left controller , Then it suddenly stops I looked at the controller and the lights keeps flickering and never stops. I tired doing solutions for this but now both of my controller...
Any one know how i can fix this error on Android Pixel 6 pro.? I've had this error for a year and no one at Facebook seems to know how to solve the situation for me. Hoping a community person can solve it @help
My kiddos were playing gorilla tag today. It’s rated for everyone I get that. I got on after I heard some language and was surprised at how quickly I was being harassed and bullied I’m assuming from kids. I need to know how to shut the chat off I’m n...
Hello,I have sent two emails to Meta Support regarding this topic and unfortunately, I have not received a response. I just sent one more this morning, but I thought I'd try the forum, as well.I’m emailing on behalf of my son. On Thursday, September ...
Hi, just got a quest pro and my left controller seemingly does not want to track. The headset detects that the controller is connected and the headset will recognize inputs but the controller will not track. One odd thing is that the controllers led ...
As the title says, I don't have an option to pay with paypal for pre-ordering my quest 3. My friend who is in the US was able to pay using Paypal, so why can't I?Is there a way to enable Paypal?I will never put my card details into any website, doesn...
