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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 56722 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to veify with 2FA and Recovery

I really hope someone from Meta can help with this. Back in June I lost all my Google Authenticator verfication codes, which resulted in having to contact every support team for every account to recover my accounts. Unfortunately I've been very unluc...

jonasphu by Honored Guest
  • 79 Views
  • 0 replies
  • 0 kudos

Unable to access main account - Unable to access 2FA Code

Hi, A while back I changed mobile phones and did not have the appropriate setting enabled for the 2FA (Authenticator) details to transfer across. And needless to say I cannot locate my recovery codes either. Hence I am unable to access my original ac...

Quest 2 - Connected to wifi but suddenly "No Internet"

This issue just popped up on my new Quest 2. Was working for since launch no problem. Suddenly tonight no matter which network I join I get the "no internet" message. Internet is working fine on my router as I'm typing this on a computer connected to...

SolidRye by Honored Guest
  • 105851 Views
  • 56 replies
  • 7 kudos

Camera keeps turning 180 degrees at random moments (Quest 2)

So i bought my Quest 2 a week ago and i've been playing games on it recently, and the camera started turning 180 degrees in random moments. I've tried to do a soft reset, didn't work and i also tried swapping the batteries in my controllers to see if...

mezzo1 by Honored Guest
  • 350 Views
  • 10 replies
  • 0 kudos

Resolved! Quest 3 won't load games

I have the Meta quest 3, I haven't had it very long and it's having issues. It's not wanting to load games. The main ones it won't load are Pavlov and ghosts of Tabor. Pavlov will load then go black screen and nothing else. Ghost of Tabor will have t...

Oculus TV Keeps Stopping

I am having an issue where Oculus TV crashes whenever I try to open it, It eventually tells me "Oculus TV keeps Stopping" I tried contacting oculus support but they were unable to help me and has taken our chat to an email where I was told they are l...

Resolved! Quest 3 won’t turn on past Black Screen

So, I was in my car trying to play beat saber demo and I was trying to create a boundary and it didn’t work (obviously). Then my quest just shuts off I tried turning it on and only saw a black screen.

Resolved! Meta Horizon Worlds not available (NL)

Hi, My dad and my colleague are already able to download and play Horizon Worlds. They both live in the Netherlands and both have a Quest 2. I also live in the Netherlands (different state though, but our country is small), I have a Quest 3 but to me...

Resolved! Quest Pro Left Controller Not Working / Pairing

I've been an avid supporter of VR and have owned every iteration of Oculus/Meta headsets since the DK2. This is the first time I've run in to any real issue... and have subsequently been met with the most frustrating and unhelpful customer service I'...

coryb155 by Honored Guest
  • 2229 Views
  • 26 replies
  • 1 kudos

Controller Light Blinking Help

EDIT: before you read this, the problem has been fixed. (look below) Ok so my left oculus quest 2 touch controller is blinking on and off (spelling SOS in morse code). It appears to be paired in the app, but the headset says otherwise. Its been like ...

Disabled Account

Hi, Is there someone to talk to? I had a problem with my account. Please lend me some assistance @meta

Brayl by Honored Guest
  • 90 Views
  • 1 replies
  • 0 kudos

Resolved! My Instagram account is hacked using Meta horizon account.

The above image is screenshot of account centre in instagram, the above meta horizon should be unlinkedThe hacker has linked his meta horizon account to my Instagram and taken full admin control of shared accounts. I have no more details than just th...

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Oculus platform error during usur proof check

 I've been getting this message anytime I try to log on VRChat. I've done multiple factory resets on my quest 2 headset. I've updated both the headset software and VRChat. Cleared my VRChat content cache. Made sure that my VRChat home world is quest ...

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Resolved! Steam link crashes in the middle of gameplay

I has recently gotten a quest 3. When I got it I started to use steam link. Everything worked fine until two hours ago. I recently stopped playing vtol vr and when I went to load it again, steam link crashed the moment it connected. After the crash t...

Resolved! Ghosts of Tabor Not Launching

I recently preordered ghost of tabor and downloaded yesterday on release and since it’s release yesterday I haven’t been able to get past the loading screen as it comes up with an error: (http error 0, login failed) I have reinstalled the game 3 time...

Resolved! Left Controller Drift After Update?

Hi. I hadn't used my Quest 2 (PCVR mostly) for weeks and weeks and today, after all the updates on both Quest 2 and computer (Windows 10 with Link Cable), I am stuck with a MAJOR left controller stick drift. Both controller had updated as part of the...

Bendit74 by Heroic Explorer
  • 356 Views
  • 8 replies
  • 0 kudos

Parent managed account verification issues

I purchased a quest 2 for my son last year for his 12th birthday. Now the rules have changed, I have set up a parent account as he is not 13, but it asks for a bank transaction of 81p to prove I am the guardian and after approving it in my bank app, ...

Resolved! Quest Link keeps kicking me out and not recognizing my pc

I got a new computer and got Gorilla Tag on Quest Link. Quest Link worked for a day or two but now it has just stopped recognizing my new pc and when it does work my Quest 3 lags out and quits Quest Link. I am not using a Link Cable but using Airlink...

Mage's Tale issues

I have just purchased a Mages Tale for rift. I downloaded it twice today and yesterday but in the 'Meta Link' application on my PC it says it is not installed and do I want to install it. The third time it downloaded but on virtual desktop when I try...

andythw by Expert Protege
  • 1216 Views
  • 19 replies
  • 1 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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