Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 35619 Views
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Supernatural Won’t Open

Anyone on here actually able to load up Supernatural? I just did my 30 day free subscription downloaded the app, but when I go to load it the screen goes black then puts me right back to the Home Screen.

Anonymous by Not applicable
  • 338 Views
  • 1 replies
  • 0 kudos

결제가 두번 진행 되었습니다

Fit xr 구매한지 일주일 되었는데 오늘 9.99$ 결제 되었다는 문자가 두번 왔고 실제로 카드조회해보니 두번 결제가 되어 총 19.98$ 중복 결제되었네요 왜이런건기요? 

Screenshot_20210527-052458.png

Black screen Gear VR

İf i connect my device ( S8+ ) to Gear VR, my device is not recognized. I get a black screen with an X. Can somebody help me ?

Not being able to install apps from oculus

Hello, i just bought gear vr And my phone is samsung s7edge with latest android for s7(which is  and my cpu is snapdragon So when i try to install apps from oculus they get fully download and then an error shows up saying "could not install ..." And...

Runtime

When i try to start the app the runtime error appears. Anyone knows how to solve this problem?

Controller not working

Guys my controller suddenly stopped working, am I missing anything here or is the device faulty, anyone else faced similar scenario?

Compte facebook sur plusieurs Quest 2

Bonjour ;J'ai une question sans réponse. Il m'a semblé déjà voir le sujet, mais impossible de le retrouver.Je prévoit l'achat d'un 2eme casque pour mettre en link sur mon pc du salon afin de faire participer mes enfants ou invités à des sessions en m...

PMACMAC by Level 2
  • 257 Views
  • 0 replies
  • 0 kudos

Payment game

Is there a way to pay with a visa gift card without adding your gift card information because I called the visa company support and they told me to ask to see if they can make it so I can buy the game without my gift card info being saved

my quest is blurry

Hello i got my quest 2 5 days ago and its really cool, but when i look really close to something its blurry like a watch on my hand or in saints and sinners when i look close to my gun its just blurry. and i want to know if its because of my eyes bec...

oculus quest age limit

Goedemiddag, ik heb een vraag. Je mag geen Oculus Quest helmen gebruiken sinds je 13 jaar oud was. OK, maar we zijn van plan om een bedrijf te openen en of het mogelijk is om een helm te gebruiken vanaf 6+ jaar oud. hoe maken we een account aan?.

vr0004 by Level 2
  • 148 Views
  • 0 replies
  • 0 kudos

doubt with allergies

before I have used other oculus glasses (gear VR)but recently I received the quest 2 and suddenly I felt problems with inflammation of the eyeIt had never happened to me and that week I had an appointment with the doctor.According to him, it is due t...

How do you get pass the Graphics Card Red Bar

Hello, When on my computer I launch the Oculus app and (it doesn’t get stuck on the grey screen that says incompatible graphics card) it is just not up to oculus standard. So I get into the main menu and at the top it says incompatible Graphics card ...

upgrade from cv1 to quest 2

I have cv1 and i want to upgrade to quest 2 but I have some questions...does all of my games will transform to the quest 2? becuase I heard that I'il need to buy some games all over again like Arizona Sunshine of Super Hot and Trover Saves The Univer...

ofek2k by Level 2
  • 606 Views
  • 2 replies
  • 0 kudos

Loss of laptop microphone after installing Oculus

I recently installed Oculus on my laptop and was no longer able to use the built-in laptop microphone.I see that Oculus installs some kind of audio module that seems to take over.Uninstalling Oculus didn't fix the problem.I had to restore Windows to ...

clyfton by Level 2
  • 149 Views
  • 0 replies
  • 0 kudos

Extremely odd Steam VR and Air Link issue

I have a problem with Steam VR and Air Link, and an odd solution. Basically, Steam VR games (Alyx, DCS World, IL2, ETS2 etc) run very poorly via Air Link with juddering frame rates and poor controller tracking. However, if I plug my Rift S in at the ...

Facial interface replacement denied

I'm seriously pissed off. Amazon told me that my Quest 2's facial interface could lead to irritation issues. I contact Oculus Support after reading their official support page regarding this issue. My serial corresponds to the one specified by them o...

Screenshot 2021-05-25 091858.png

Rift S Restock

I wanted to buy a rift s due to the price drop and discontinuation, but I noticed they are out of stock everywhere. Will there be another restock or is this the end of the rift?

Cant login since FB account merger

Booted up to update Oculus app. I use a CV1. App said i needed to merge account with my FB account. I have done this but takes me round in a loop back to the login 'continue with facebook' or 'have an oculus account' - none of which seem to work and ...

Login loop. FacebookOculus

For some reason the latest Qculus desktop software logged me out.But when trying to login with Facebook account I press the "Continue with Facebook".Are sent to the web where I am logged in on Facebook.I get asked to "Continue as xxxxxx", then I get ...

Resolved! No audio from app or games?

Recently after Oculus App upgrade have lost all audio output from the app or games lunched within it. All othere sofwrare opreates my audio outputs fine.

Xenzob by Level 3
  • 489 Views
  • 3 replies
  • 0 kudos

Oculus home rooms randomly empty?

My oculus home randomly deleted every object from all of my rooms. All of my rooms are empty. Why did this happen? Can I recover the rooms I spent hours decorating and arranging?

Labels
Top Kudoed Authors