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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

oculus app on pc

hi, im not that good at english but i think this is about other vr development. Anyways you know the oculus app? when i download it on my pc it says that i need more space and that i need to put it on a different drive with alot of space for the app....

Plus de connection PC.. No more conection to PC...

Bonjour! Jusqu'il y a 1 mois je n'avais pas pb pour connecter mon Quest à mon PC sous Windows 7. Depuis hier quand je branche le cable le device manager m'indique qu'il ne trouve pas de pilote et donc le casque n'est plus reconnu. Si je fais ma même ...

jibelot by Honored Guest
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USB Allow/Deny file access

I accidentally pressed Deny when it promted me if i wanted my laptop to access and it doesn't show again and i cant enable developer mode because it doesn't send me a verification code

DeathM by Honored Guest
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Is it possible that I'm hooked up to vr forever 


Can u insert a sensor or hook someone up without their knowledge...I think it was done to me please help

following someone from PokerStars

does anyone have any idea how i can follow someone from POKERSTARS >> (sadly without my phone.,.either through this page via the ,computer and or the Oculus Quest2..?? iknow dumb question right?? MAN < WOULDNT IT BE SO MUCH JUST BETTER IF : while you...

Quest 2 - Issue with sound fx on games

Hello, I have an issue in Quest 2 with beat saber or other rhythm games. I can hear the background music but I barely hear the effects sounds, like when you break the bricks or when you hit the drums in Smash Drums, which is really low. I checked the...

JD.2u by Honored Guest
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30$ Referral credit not working

I was referred by a friend and bought a meta quest 2 and activated it with his referral code but it's not showing in either of our referral sections and have not received it please help. Thank you

Cannot add payment tipe

So i am from chile (a country from south america) I put everything correctly and then it says "we were unable to use your payment metod" i tried with visa and every card i have and same. I tried in my oculus quest 2,oculus app and same. If someone kn...

MrChoclo by Honored Guest
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Resolved! Beat saber free with new oculus purchase

I just recently bought the oculus quest new. I saw beat saber was suppose to be free when purchased and it’s still saying I need to buy it. How do I download it for free

Delivery failed

I got an update saying my package was delivered but I’ve been home all day and no one has been here to deliver my package

Oculus Quest 2

When I factory reset my oculus quest 2 it worked fine until it gave me the code to pair headset to meta quest app. When I try to connect my phone to the oculus it states that it already is connected to a meta quest profile or it just wont connect. I ...

setting up airlink with new router on laptop

Sorry but I'm so confused about setting up my system. I have internet access on my laptop (via wifi) from my service provider and prefer not to mess with their setup, everything is fine. I just got a tp-link AX1500 and want to connect it to my PC via...

Get 💲35 store credit in Canada on new Quest 2! 🥰

Quest 2 referral link - Get $35 store credit in Canada! Note: My referral link should work in the UK too, but if you live in the United States you should use a referral link from the USA, due to certain restrictions.If you use a referral link before...

deejeevee by Heroic Explorer
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Oculus Quest 2 Link Cable Not Working Properly

Hello, I bought the original link cable(both sides C type) for my quest 2, and when I connect via link cable, the screen just goes crazy. When I do not move my head, everything seems okay, but when I move my head, the screen stays still but with a tr...

Cilizov by Honored Guest
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I ordered a left hand controller and a charging dock. It has been processing for almost 7 days, payment has not been deducted yet. I ordered this for my son for christmas. I have yet to receive an update, I have seen that many people are having this ...

Co101 by Honored Guest
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Cannot log on to mobile app, but website logon works fine

HiIm trying to add parental supervision for my son on his Quest 2. As far as I can read, I must do this via the mobile app, and not on the website from my computer, I cannot log on to the app using my oculus account, keeps saying the mail/pw is incor...

MrVrDk by Explorer
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Bad links

I purchased my quest 2 less than 2 months ago and last week I started getting left controller drift that has become a major issue. I did get to a point where after putting in a serial number it said to verify my email and a replacement could be sent ...

Home Avatar Hands

Hi. I got a meta quest 2 very recently and after en even more recent update, in the home screen I now have arms. I don't know if I accidentally clicked a setting, but I really, really don't like it. Please tell me if there is a way to set the ghost h...

Oculus Rift S glitching out when putting headset on

Whenever I put my headset on it brings me to the normal oculus screen where I can choose my game and everything but all the buttons are like green and pixelated? After about 5 seconds of having my headset on the screen just turns black. I don't see a...

f4ye by Honored Guest
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VR In Health Science Classroom

Where to start? I would like to offer a VR experience for anatomy students. I am having difficulty finding support for schools. I would like someone to tell me what I need, how to order, etc. Is there customer service that will help me figure out wha...

Vr desktop

hey I want to ask if I can play Teamfight Tactics on Virtual desktop app, one which costs 20 bucks or similar games

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