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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus 2 Tracking Lost-PLEASE HELP!

My son’s Oculus 2 stopped working and states “Tracking Lost” and to try using the controllers, but we can’t because they’re unresponsive and just keep vibrating. I have literally spent hundreds of dollars on games and “shiny rocks”. He wants to reset...

Resolved! Meta Quest link won't work.

It's been a few months since I used PCVR, since I switched to Windows 11, and the windows 11 + meta quest 2 is a horrible experience; laggy fps. So, I recently downgraded to windows 10, because I thought it would fix the fps issue, and now the issue ...

sourgy5 by Honored Guest
  • 1607 Views
  • 4 replies
  • 0 kudos

Oculus quest 2 controller tracking is spinning in circles.

I banged my Oculus quest 2 controller and now the tracking is spinning in circles. No. It isn't stick drift. My actual controller is spinning in circles in VR. I checked the battery, and I closed down my headset and I tried again. this happened after...

GEJM1211 by Honored Guest
  • 508 Views
  • 2 replies
  • 0 kudos

Help with suspended child account

My got a message saying his age needed to be verified, and I didn't know the policy had changed to require an adult supervisor account, so I just sent in his birth certificate showing he was 10 and his account got suspended. I can't figure out how to...

Pendo73 by Honored Guest
  • 1050 Views
  • 5 replies
  • 0 kudos

Xbox series s/x controller not working properly

Hi! I bought a series s/x controller and Xbox ultimate so I could play on the quest (I don’t have a console or pc). The controller is fully working (just tested it) and does pair with the quest. I can use the l3 stick to scroll the Xbox menu and I ca...

Left controller spinning

My left controller is just spinning. The right works fine. Tried taking out batteries for 15 minutes, put brand new battery in, unpaired then repaired, recalibrate and reboot. Have plenty of light, tried in different rooms. It happens at the home scr...

Games not showing in my library

So I recently purchased an Oculus Quest 2 and it will be coming in tomorrow. I purchased Beat Saber on Oculus.com and the next day I downloaded the Oculus desktop app to have it ready for when my Quest 2 comes in. Now here is where my problem is. I d...

CapoVR by Honored Guest
  • 22323 Views
  • 20 replies
  • 1 kudos

Foreign language support issues

1)it seems there is no option to change the spoken language in Meta TV - either 1) the option is not implemented in the app, or b) the media I've looked at is in English only, or c) all of the above. 2)there seems to be no way to filter apps by audio...

sumpall by Honored Guest
  • 1091 Views
  • 2 replies
  • 0 kudos

Resolved! CONTROLLER PROBLEMS WITH META QUEST 2

Why does nobody reply to my post's? my oculus quest 2 controllers keep acting up The controllers are awful it seems like someone is controlling this thing or someone has been using these controllers my character keeps floating around and going in the...

Persistent Air Link Connection Freezes with Quest 2

I am experiencing a recurring issue with my Quest 2 headset when using the Air Link connection. Approximately one minute after establishing a connection, the display freezes. Temporarily toggling the headset's power can sometimes resume the image mov...

norrest by Protege
  • 4210 Views
  • 11 replies
  • 1 kudos

Resolved! Quest 2 boot loop logo flashing

My Quest 2 is stuck in a loop of flashing the oculus logo on screen for a couple of milliseconds and then shutting off.I tried hard resetting it. (Holding power) I tried factory resetting it. (Holding power and vol down)The lights for charging won't ...

FragBunny by Honored Guest
  • 32483 Views
  • 35 replies
  • 6 kudos

Oculus Quest 2 blur

Hi, I have a problem with Oculus Quest 2, I use it for PCVR (link with cable), i play Assetto corsa competizione and F1 23. My problem is that nearby objects are clear while the distant ones are very blurry. any solution?

Oculus on PC Bugging out

So My Oculus quest 2 have been all around having problems sense like maybe a year or two after we bought it like controllers being weird and stuff not working right like boundary problems not picking up were i am until a good 10 seconds and the main ...

TippyMan8 by Honored Guest
  • 1361 Views
  • 8 replies
  • 0 kudos

Pcvr unplayable after update

My quest 3 just updated to 49919070062000510. Prior to this upgrade (same day and every instance before) my pcvr games ran fine. Now each game is unplayable (arazona sunshine for example will have everything invisible except a hord of zombies off map...

Oculus pairing trouble after factory reset

I forgot the pattern to log into my oculus so after many attempts I grudgingly followed the steps and factory reset my oculus. As I was trying to log back in I got to the pairing part, and when I got to the app it said it was already connected with t...

Passthrough view misaligned with real world

I'm developing an application in Unity that uses passthrough (on a Quest Pro) and when I run my application via Quest Link I sometimes get a completely misaligned passthrough view. I have to restart the app, sometimes even reboot the headset to hope ...

Fahruz by Expert Protege
  • 1150 Views
  • 6 replies
  • 0 kudos

Help with purchasing

Hi there you all seem like smart people i have an issue with meta mabye you could help with .2 weeks ago I bought a quest 3 vr headset . I downloaded a game and and several expansion maps and then it **bleep** me down won’t let me purchase anything i...

Resolved! Quest 2 charging

What is the max. power for the Quest 2?The original meta charger has 10 W.Can i use a higher power for faster charging, and how much?,following this link i can have a 18w power adapter for quest 2:https://communityforums.atmeta.com/t5/Get-Help/Tips-a...

DeTToX by Protege
  • 2051 Views
  • 4 replies
  • 0 kudos

Resolved! Anyone else notice white balance changes to Quest 3 passthrough?

My room in passthrough mode is distinctly more amber now. White colors in menus are still white and games don't look any different, but my room has a distinct amber cast. Did something change in the software or maybe something is going wrong in the h...

Occupunk by Heroic Explorer
  • 1746 Views
  • 7 replies
  • 0 kudos

passthrough focus not working properly?

Hi, new to this so i'm not sure what to exspect. However i wanted to see if there is a way to make the passthrough better, or if i have a bad headset? First off, yes i have read about having proper lighting. I have done that.here is what i notice. wi...

Not seeing redeem 30$

Hi, I accepted my friend invitation and activated meta quest for the first time, I can’t see my credit, it displays 0.00$ I followed all instructions linked from support on other threadswhat can I do? Thanks

Guerra_S by Honored Guest
  • 395 Views
  • 1 replies
  • 0 kudos

2fa sms code not sending

조직을 시작하기 위해 인증 코드를 요청하고 있는데 전화번호를 올바르게 입력했는데도 전송되지 않습니다. 누군가 나를 최대한 빨리 도와줄 수 있나요? 감사합니다

ginger1 by Honored Guest
  • 241 Views
  • 0 replies
  • 0 kudos

Headset display is stuck on logo screen.

Hey if anyone at meta sees this please help! My vr is stuck on the meta logo spinning and fading if I could add someone on discord and send a vid of what it is doing please except I can’t get it to stop and I can’t get in the actual headset to see if...

Factory Reset - Can't Pair with Controllers

Hey Guys,I had to do a Factory reset on my Oculus Quest 2 and now it asking me again to pull the plastic off the controllers. These were pulled out already and I cannot connect my controllers to my headset. The Headset is paired to my phone but the c...

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