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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My Facebook account has been deactivated
My Facebook account has been deactivated for over a year due to a copyright issue. I would like to know if there is any way to recover my account.My name is Mohamed Oulfaquih and my number associated with the account *** and email *** @Hotmail.com [M...
URGENT: Business Instagram Account HACKED — Immediate Action Required
Dear Meta Security Team, I am writing to urgently report that my business Instagram account, was hacked on March 13, 2025. Since then, I have lost all access, and unauthorized activity may be taking place under my business name. Despite multiple atte...
Hacked Instagram
My Instagram account has been hacked. They have changed the email and phone number associated with the account so I cannot recover that way. I have tried to use the Instagram help center which leads me through an endless loop or asks for the email or...
Instagram Account Hacked
My Instagram account got hacked. I told friends and followers to report it and now it’s disabled. The account name is @zachactive and it has 146,000 followers. The password has been changed by the hackerIt should also be noted he changed my username ...
INSTAGRAM HACKED (cant log in because 2FA)
Dear Instagram Team, This is my final attempt to reach out to you. I’ve been trying to recover my account for over six months with no success, and honestly, the support you offer is extremely disappointing. A hacker gained access to my Instagram acco...
How do I recover my hacked Instagram account?
There's no humans to speak to, and the awful 'Help Centre' just takes me round the houses over and over. Someone took my account, changed the email and phone number. How the hell do I get it back?!
Ultrawings 2 Hand Tracking
I was trying the Ultrawings 2 demo and I was under the impression that you could use hand tracking to play the game without using the controllers. After activating the hand tracking in settings, I went to the game but it asks me to pick up the contro...
New instagram Account diactivated
Hello,I created an account for my creative brand, but it was disabled right after entering the verification code. I believe I was flagged by mistake for entering the code multiple times, because website was glitching . I did not post or interact with...
Resolved! Another bug - after adding secondary user controllers not working on user selection screen
The secondary user feature is utterly broken, and headset with such bugs shouldn't have been released.First issues adding secondary user - bad experience, trial and error, multiple tries managed to get that done. It was not the first time, few factor...
Civilization VII crashes at startup (legal screen)
So, all of a sudden Civ 7 VR instantly crashes on startup (people don't get past the legal screen) and it seems soime have temporarily "solved" the issue by deleting their savegames, which is ridiculous in a game such as civ.https://communityforums.a...
problema de conexión con meta quest link
Buenas noches, al tratar de conectar el meta quest 2 al pc con Meta quest link, no reconoce el pc y me sale un mensaje de que el hardware no es compatible.paso a detallar el hardware,Procesador 12.ª generación Intel Core i5-12600KF 3,70 GHzRAM instal...
Buying Oculus Quest 1 controllers
I have an Oculus Quest 1 and have a broken controller. Since the Quest 1 is discontinued I’m having a hard time finding a replacement and don’t want to spend the money on a Quest 2 when I already have a perfectly fine headset. Is there any place to e...
Getting past health and safety setup screen?
I see this is a common issue. I have the oculus go and attempted to set up again but during the health and safety screen on my iPhone it doesn’t load the videos. I’ve seen the resolution is to download an older version of the app but I have an iPhone...
Miracle Pool … Can’t grab cue
Grabbing cue during the training steps after new installation releases cue but then just stays pointing down as gripping it doesn’t work. It follows me about but won’t lift to address the ball.
Non international access via VPN for Meta AI on Rayban Meta using Meta View
I'm writing to express my concern about the latest update to the Meta View App for Meta Ray-Ban Smart Glasses. As a heavy user of Meta AI, I'm really sad to find that the update blocks the use of VPNs, which I relied on to access Meta AI from anywher...
Do not buy meta quest 3
This is the worst unit - defective - fan stopped working in 45 day and only used 8 times. They are making defective units. I am also posting on facebook. Company should be better with their defective devices. There warranty said it can be replaced wi...
Ukrainian language pack
Why is there no Ukrainian language on the operating system for many years, no keyboard when it is a compatible android system ?Is it really hard to install a ready -made language package ??Why should I use the russian language that is not pleasant fo...
Meta Quest 3 Gets Stuck in a Reboot Cycle
My Quest 3 will suddenly restart out of nowhere and then get stuck in a rebooting cycle, repeatedly going from the meta horizon os screen to black and then back to the meta horizon os screen and so on. I have tried powering down from the boot menu an...
Quest 3 v72 Remote Desktop Audio Issues - Passthrough audio not working
Not getting audio passthrough, I promise I have all the prerequisites. I used the official documentation: https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/mixed-reality-meta-quest/ I do have forward computer audio on. Oculus...
Support email quit working. I don't know how to contact then otherwise.
I was corresponding with support@store.metamail.com but now I get a message Undeliverable: Meta Quest .....If the Meta Support people read this, please respond so I can continue. BTW: emails have got to be the worst way to get resolution that require...
Quest 2 Link Audio Issues
Hello,I have been using this specific Quest 2 with the same link cable for a few years now. As of recent, I have been getting audio issues with it. The microphone itself is not working, and now overall audio just stopped.On Windows, the input for the...
Quest 2 won’t connect controllers and black screen at random times
Whenever I start my vr it doesn’t show my controllers and they are on and charged and when it does work my screen will randomly go black and i have to restart it hoping it will show the controllers, i’ve factory reset it and done everything i could.
purchased Boneworks but its gone?
so I purchased Boneworks long time ago I can see it in my purchase history but can't find it anywhere I bought it in the meta quest 2 and stopped playing for a while well I just got the quest 3 and on my phone I can see it in my purchase history but ...
Can't receive code via phone number
I have been trying to log into my account that has my PAID SUBSCRIPTION for MONTHS!!! I set up two factor log in, but I am not getting the code sent to my working phone number. This is so frustrating and chat support has been no help! I managed my so...
Is this a legit email?
I received an email from Oculus - talent@oculusjobinquiries.com is this a legit email?Thanks in advance,Sam
Can't pair using airlink
Hi, Greatly appreciate anyone who can help. I just bought my first VR which is Quest 3s. When I try to link on the headset (air link enabled), I can see my pc the name in the format ::. But when I clicked the Pair button, after less than 10 seconds t...
Meta Quest Link app
This issue only appeared within the past 2 weeks, the app is taking around 5-10 minutes to open on my PC, and its detecting my headset with a good connection, my headset is detecting my app. my link cable doesn't seem to be having issues, but wheneve...
No sound when casting to any device - Quest 3
I created an application using Unity, OpenXR, and the XR Interaction Toolkit. The app runs perfectly on the Quest 3. I installed it on my headset through https://developers.meta.com/horizon/ where I created a project and uploaded the APK.Now here’s w...
Need a new control controller
Hello my controller is messing up every single time I try to play the game my left control controller does not want to connect when the controller is off the light is normal but when I turn on the quest, the light start flashing rapidly. I need a new...
Not receiving sms verification text
I have been trying to sign into my meta horizon account to play my vr for a while now. I'm not receiving my verification code to sms but I receive it through email. Can't contact the support without making a separate account to create this post, and ...
