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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 14453 Views
  • 68 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Purchased pack for child but didn't receive anything

I'm a supervisor on our Quest 2s. My son wanted the summer pack for scary baboon. I accepted the game already. Purchased the pack for my kid, looked like everything went through. But nothing showed up for him. Now I look at the request on the app and...

Blade & Sorcery: refreshing catalog:wave

We are able to open the game > hit play > it showing refreshing catalog:wave and gets stuck at 33%.We have chef for system upgrade ( we just got the oculus yesterday), turned off the headset, gone through the boot steps and turned off experimental fe...

Error message when trying to buy anything in Meta Quest store

I keep getting this error message when I try to purchase anything, I just got a $50 gift certificate from a friend and when I try to use it it gives me the message: Request Not Completed. We noticed something unusual and, for your security, this requ...

tyr_zy by Honored Guest
  • 678 Views
  • 8 replies
  • 0 kudos

Lost my Mic audio recording

Guys please someone help I was recording a series on the applab game catos I just got to the series finale and I didn't record my mic. Is there a way I can get the audio onto the video without having to lay it over on an editing thing? This video is ...

Resolved! Multiple accounts on quest 2, but can't pair on second account.

Hi, Can anybody help! I have managed to add a second account on my oculus quest 2 headset and all the apps are showing as I choose to share them, but I cannot pair the headset on the second account App, it searches and does not find it and does not p...

Rift display not working with HDMI splitter

Hi I hope someone can help me, I recently bought a new pc and a new oculus rift, however I only have one HDMI port on my pc and I needed it for the monitor. I bought a HDMI splitter however once I plugged in my vr and pc together my vr would now work...

ollypop4 by Honored Guest
  • 143 Views
  • 2 replies
  • 0 kudos

Quest 2 right controller stick drift

I have been having this issue for months now. It makes using the vr completely annoying. I have tried all the steps online. And it never gets better. I am looking to see what options I have other than tossing the whole thing.

Meta Quest PC app gives me pairing code

every once and a while (IT JUST HAPPEND NOW WHYYYY) the meta quest app pc app will open and give me a pairing code, as if pairing to me or my sisters headset. but, those headsets are OFF and FAR AWAY. so uhh, what's it trying to pair to...? im tempte...

Error when Live Streaming to YouTube

When I go to Go Live, and click youtube, and then cast it, for some reason, it says "something went wrong". This has happened all of the time and I am doing nothing wrong in the process. I have even tried starting a new stream, but it hasn't worked e...

FNAF Help Wanted 2 age restrictions in Australia

FNAF VR 2 AGE RESTRICTIONS! So I just recently turned 15 which is the apparent age you need to be to buy the game in Australia as for some stupid reason you can’t request that a parent can give access to the game. I learned this about 1 day after the...

TND_489 by Honored Guest
  • 195 Views
  • 2 replies
  • 0 kudos

Quest Link keeps freezing when starting a game

Hi, recently got a new computer and have been trying to get quest link to work, it’s my first time playing pc VR and it keeps freezing when I launch a game, it runs fine in the launcher area, the white gridded space, but when I launch a game it works...

Resolved! Quest Cash just disappeared.

I got £50 Quest Cash as part of a promotion when buying my Quest 2. I spent 10.99 of it on Onward, and I logged in today after a while to see that my balance has been completely cleared despite the Quest Cash being described as having "no expiry date...

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G0REFEST by Honored Guest
  • 205 Views
  • 3 replies
  • 0 kudos

Quest 3 Headset Won’t Turn On

My O3 headset turned black while playing. Now won’t come on at all. Shows it’s off line. I looked into meta help and my serial numbers don’t match. I’ve had it for 6months.

Quest 2 I can't install apps from my library android app

Hello!I think I have a serious problem. I'm trying to install an app using my smartphone app. The game is in my library on the smartphone app and when I click on “install” it’s says that is in queue. My quest 2 is online and I can even streaming to t...

“Settings keeps stopping”

Whenever I boot up my headset, it gives me the error “Settings keeps stopping.” Whether I click “App Info” or “Close App”, nothing changes. I can open up quick settings, however the tab to select Bluetooth Devices and pair them crashes whenever I cli...

Apps and games disappeared after Meta Account

When I changed my account from Facebook account to Meta account, all the apps and games in my library disappeared as if I didn't have any and I am still using Oculus Rift ,so how I an get my apps with Meta account

Can't remove my device on meta link

I have tried to remove my quest 3 from the meta link but its not letting me. I even factory reset my headset, and restarting my meta link but it won't let me.

Mochi6979 by Honored Guest
  • 117 Views
  • 2 replies
  • 0 kudos

Gift not recived

My friend gifted me blade an sorcery a couple of hours ago and it still hasn't arrived I checked spam email and normal but nothing

Tanziz by Honored Guest
  • 112 Views
  • 2 replies
  • 0 kudos

How to install Asgard's Wrath 2 for free

I bought the Meta Quest 3 with the Asgard's Warth 2 bundle. But when I want to install it, I have to pay for this game, altough the game was included in the purchase. I also got no E-mail from Meta Quest. So how can I get the game for free?

hjj.31430 by Honored Guest
  • 529 Views
  • 5 replies
  • 0 kudos

Purple light when trying to go into usb update mode??

I was trying to do a side load update but then no command with side led purple I was holding the volume down button and the power button how did I get this it’s weird I was scared and walked away from my headset when I got this error message and aske...

Birb1533 by Expert Protege
  • 348 Views
  • 5 replies
  • 0 kudos

Thoughts about Quest 3 Lenses

I purchased the Quest 3 headset and all of the accessories. Cost came to about $1000 U.S. Two days after using them, the right lens became blurry in the center. After close examination, I discovered a hair sized scratch. Why are the lenses made so ch...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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