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Security- Purchasing games

Does anybody know how to get past the security when purchasing games? He has a 40$ credit but it won’t go to the oculus

Meta Store Support not responding

I contacted the store support on the 4th of june and once or twice after that and after telling me do do something or respond with some files to their emails and in the end switching to email I have not gotten any responses via email. Last weekend i ...

Oculus 2 Tracking Lost-PLEASE HELP!

My son’s Oculus 2 stopped working and states “Tracking Lost” and to try using the controllers, but we can’t because they’re unresponsive and just keep vibrating. I have literally spent hundreds of dollars on games and “shiny rocks”. He wants to reset...

Resolved! Meta Quest link won't work.

It's been a few months since I used PCVR, since I switched to Windows 11, and the windows 11 + meta quest 2 is a horrible experience; laggy fps. So, I recently downgraded to windows 10, because I thought it would fix the fps issue, and now the issue ...

Oculus quest 2 controller tracking is spinning in circles.

I banged my Oculus quest 2 controller and now the tracking is spinning in circles. No. It isn't stick drift. My actual controller is spinning in circles in VR. I checked the battery, and I closed down my headset and I tried again. this happened after...

Help with suspended child account

My got a message saying his age needed to be verified, and I didn't know the policy had changed to require an adult supervisor account, so I just sent in his birth certificate showing he was 10 and his account got suspended. I can't figure out how to...

Xbox series s/x controller not working properly

Hi! I bought a series s/x controller and Xbox ultimate so I could play on the quest (I don’t have a console or pc). The controller is fully working (just tested it) and does pair with the quest. I can use the l3 stick to scroll the Xbox menu and I ca...

Left controller spinning

My left controller is just spinning. The right works fine. Tried taking out batteries for 15 minutes, put brand new battery in, unpaired then repaired, recalibrate and reboot. Have plenty of light, tried in different rooms. It happens at the home scr...

Games not showing in my library

So I recently purchased an Oculus Quest 2 and it will be coming in tomorrow. I purchased Beat Saber on Oculus.com and the next day I downloaded the Oculus desktop app to have it ready for when my Quest 2 comes in. Now here is where my problem is. I d...

Foreign language support issues

1)it seems there is no option to change the spoken language in Meta TV - either 1) the option is not implemented in the app, or b) the media I've looked at is in English only, or c) all of the above. 2)there seems to be no way to filter apps by audio...

Persistent Air Link Connection Freezes with Quest 2

I am experiencing a recurring issue with my Quest 2 headset when using the Air Link connection. Approximately one minute after establishing a connection, the display freezes. Temporarily toggling the headset's power can sometimes resume the image mov...

Can't see April Mega sale in any platform's quest store

I am sure it is because of the account, not about the app or the platform, because when logging in with another account the mega sale showed up. Besides the mega sale, the buttons of free trials for some games also disappear.

Resolved! Quest 2 boot loop logo flashing

My Quest 2 is stuck in a loop of flashing the oculus logo on screen for a couple of milliseconds and then shutting off.I tried hard resetting it. (Holding power) I tried factory resetting it. (Holding power and vol down)The lights for charging won't ...

Retrieve games on new account after factory reset

I had to do a factory reset on my oculus. I set up a new meta account after the reset. How do I get the games off my old account?

Oculus Quest 2 blur

Hi, I have a problem with Oculus Quest 2, I use it for PCVR (link with cable), i play Assetto corsa competizione and F1 23. My problem is that nearby objects are clear while the distant ones are very blurry. any solution?

Quest 2 black screen after closing app in v62, 63, and 64

Sometimes, but not every time I close an app, in my Quest 2, the screen goes black. I can still hear interactions, but I'm unable to see anything. If I hold down the power button, the power menu will pop up, with no problem, but I still can't see any...

Oculus on PC Bugging out

So My Oculus quest 2 have been all around having problems sense like maybe a year or two after we bought it like controllers being weird and stuff not working right like boundary problems not picking up were i am until a good 10 seconds and the main ...

Pcvr unplayable after update

My quest 3 just updated to 49919070062000510. Prior to this upgrade (same day and every instance before) my pcvr games ran fine. Now each game is unplayable (arazona sunshine for example will have everything invisible except a hord of zombies off map...

Shared Game (Strayed) crashes when starting

Hi I recenttly purchased Strayed and it works on my (Admin) account however even though with App sharing it shows on my son's account when I start the app it closes after the it loads. Is there any way to resolve this?

Oculus pairing trouble after factory reset

I forgot the pattern to log into my oculus so after many attempts I grudgingly followed the steps and factory reset my oculus. As I was trying to log back in I got to the pairing part, and when I got to the app it said it was already connected with t...

Passthrough view misaligned with real world

I'm developing an application in Unity that uses passthrough (on a Quest Pro) and when I run my application via Quest Link I sometimes get a completely misaligned passthrough view. I have to restart the app, sometimes even reboot the headset to hope ...

Help with purchasing

Hi there you all seem like smart people i have an issue with meta mabye you could help with .2 weeks ago I bought a quest 3 vr headset . I downloaded a game and and several expansion maps and then it **bleep** me down won’t let me purchase anything i...

Supervised account showing way more time than actually played

I just checked my son's supervised account because I got a notification that he had exceeded his time limit today. His limit is 4 hours and he hasn't even been home from school that long so I knew something was off. I checked the app and it says that...

Resolved! Quest 2 charging

What is the max. power for the Quest 2?The original meta charger has 10 W.Can i use a higher power for faster charging, and how much?,following this link i can have a 18w power adapter for quest 2:https://communityforums.atmeta.com/t5/Get-Help/Tips-a...

Resolved! Anyone else notice white balance changes to Quest 3 passthrough?

My room in passthrough mode is distinctly more amber now. White colors in menus are still white and games don't look any different, but my room has a distinct amber cast. Did something change in the software or maybe something is going wrong in the h...

Not receiving verification code via SMS to set up 2FA for developer mode/still not verified

I have typed my phone number in correctly many times when it prompted me to, but whenever it said it was sending the code to my phone that I needed complete setting up two factor authentication it would never send. i don't use vpn, private window. i ...

passthrough focus not working properly?

Hi, new to this so i'm not sure what to exspect. However i wanted to see if there is a way to make the passthrough better, or if i have a bad headset? First off, yes i have read about having proper lighting. I have done that.here is what i notice. wi...

Not seeing redeem 30$

Hi, I accepted my friend invitation and activated meta quest for the first time, I can’t see my credit, it displays 0.00$ I followed all instructions linked from support on other threadswhat can I do? Thanks

2fa sms code not sending

조직을 시작하기 위해 인증 코드를 요청하고 있는데 전화번호를 올바르게 입력했는데도 전송되지 않습니다. 누군가 나를 최대한 빨리 도와줄 수 있나요? 감사합니다

Headset display is stuck on logo screen.

Hey if anyone at meta sees this please help! My vr is stuck on the meta logo spinning and fading if I could add someone on discord and send a vid of what it is doing please except I can’t get it to stop and I can’t get in the actual headset to see if...

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Resolved! Meta Quest link won't work.

Resolved! Quest 2 boot loop logo flashing

Resolved! Quest 2 charging

Resolved! Anyone else notice white balance changes to Quest 3 passthrough?

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