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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54067 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can’t pair phone with iphone

I’m from India and iv bought this imported quest 2 it works all fine until I try and pair it to my iPhone the person who sold it to us showed us how to pair it but we can’t pair it with our iPhone but the store clerk managed to do it with an android ...

Pushpa.k by Honored Guest
  • 462 Views
  • 5 replies
  • 0 kudos

Circle appears while moving with joystick

Hi guys, I have a small problem with my Oculus Quest 2. Everything works perfectly except when I play the games in which you move with the joystick, so whenever I play such a game and move, a circle comes in the middle where the edge is black and in ...

Games

My game is downloading and it says it’s at 2.23gb out of 242mb please help

Sedna- by Honored Guest
  • 253 Views
  • 2 replies
  • 0 kudos

Gorn won't start up after the chant on Quest 2 port. Any tips?

After the little chant when you start up the game, I'm stuck on that screen no matter how long I wait. I've already tried uninstalling and reinstalling but nothing changed. Something i've noticed is when you try to open the game, it syncs to cloud. T...

ZaCursed by Sightseer
  • 3307 Views
  • 4 replies
  • 1 kudos

I don't see the Oculus content to stream

I have a problem but I don't know where it comes from. My Quest 2 are configured with a Meta account, which we have lost access to and it is impossible to recover it, thanks to facebook and its incredible method of sending the ID of the authorized pe...

Oculus not adding another account

My phone broke an dont have access to my old email I signed up with when I got my oculus quest 2. Recently I had a code come up, that I need to go back into my meta to type code but i got a new phone so i cant remember my log in too meta. Meta sent a...

Right controller thumbstick isn't working

I've asked this before and it has been solved before, but the previous fixes have only worked temporarily, at most 1 week before needing to be repeated. Lately these fixes haven't been working, things such as removing the battery and getting a new on...

Resolved! Keep games after Admin change

When we initially set up the quest 2 we used my husband's accounts. I recently made my son his own account and I want to switch admins. I know all the steps to do this, but if I factory reset and switch admins and have my husband's account as seconda...

Flashing logo

Ive just got my quest 2 and all it is doing is flashing the logo I’ve tried factory reset by holding down the volume down and power no results also tried pairing with my phone can’t get a code show up on the screen also holding down the volume up and...

IIDRAII by Honored Guest
  • 331 Views
  • 3 replies
  • 0 kudos

Cant set guardian boundary

I have a quest 2. Since two days i cant use the headset at all. I set up the guardian boundary and click confirm. The headset then informs me i have left the play area and i starts the boundary setup all over. I have cleared the play area and tried w...

HenkBot by Honored Guest
  • 5767 Views
  • 11 replies
  • 3 kudos

Can't connect the right controller

After about a month of not playing games, today I tried to play a game via the META Quest 2. I noticed that my right controller was not connected. I tried several times to connect my right controller to the Meta Quest 2; unfortunately without success...

[Solved] Why can't a mobile phone hotspot be used for WiFi?

I primarily use my phone for internet through both a WiFi hotspot and tethering on all of my devices, but on the Oculus Quest I can't. I brought this up during one of my Oculus support inquiries, and wasn't exactly given a reason as to why a mobile h...

Pin Not Working

Every time i try to purchase a game and enter my pin it wont work ive tried resetting the pin like a million times but it just wont work

Ax3l27 by Honored Guest
  • 575 Views
  • 5 replies
  • 0 kudos

Black screen but I have sound

407 / 3000Hello everyone,I present you my problem on my oculus quest 2, I have just turned it back on and I have a black screen with the sound of my pod. My joysticks just keep vibrating as if they were connecting and disconnecting. They're unusable....

Jeremde by Honored Guest
  • 430 Views
  • 1 replies
  • 0 kudos

Cannot get into my oculus

Please help me.I was trying to get back into my oculus when it said to re activate with one of my emails but when I went one meta.com/device it said my Facebook account is a different email.so my apple passwords for Facebook and my oculus re activati...

Ech0Ladd by Honored Guest
  • 309 Views
  • 1 replies
  • 1 kudos

Resolved! Logitech Chorus broken

I bought a Logitech chorus for my Quest 2 and it doesn't appear to work? This is an official 'works with quest' product so I'd expect it to be relatively polished. Doesn't like being connected to my elite battery strap (which itself is finicky at bes...

J40NYR by MVP
  • 898 Views
  • 2 replies
  • 0 kudos

Apps not downloading

None of my oculus quest 2 games are downloading, i factory reset, deleted all my games, have many storage. WHY can’t i download ANYTHING?? like it downloads for a few seconds then just stops downloading and shows the install thing again.

laptop rtx4090 and oculus quest 2 confict?

hallo. I have problem, and propably someone has already the sollution. I try to use sketchup + endscape with oculus quest 2. I can link oculus with my laptop, but on link ( in a computer window ) I see black screen. On computer desktop I can move cur...

Meta Store support won’t respond

I emailed Meta Support on June 26th in regards to my right controller not being paired. I had previously looked up solutions on the internet and tried everything dozens of times without any progress so I reached out to the support team and I’ve gotte...

PixlArt by Honored Guest
  • 948 Views
  • 3 replies
  • 0 kudos

Will they replace my headset

Will meta quest still take my headset and give me a new one because my headset has not been working so I'm returning it for a new one but the facial comfort is chewed a little will they still take the headset.

quest pro keeps crashing after a while of use

so for some reason a problem has started happening very recently, so when im using my quest pro through air link (not sure if it does this off link too, havent used it on standalone long enough) itll start lagging really bad, and not bad connection t...

How to tie Oculus account purchases to meta account?

I set up my meta account for my Rift S, but none of my purchases done in Oculus are showing up. How can I fix this now because I cannot even log into my old oculus account anymore?Could it be because my Oculus email used is different than my meta acc...

Bonelab

My vr went flat whilst i was playing bonelab i had just finished the game and when i got back on bonelab all of my progress was lost with there being no continue button only new game and i have no other accounts cn someone help

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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