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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41276 Views
  • 102 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Windows 11 Quest Link Issues

I'm having really bad dashboard peformance with HAGS(hardware accelerated gpu scheduling) turned on in airlink. When playing a game and looking at desktop for example. Everything just stutters really bad. This goes away if I turn off HAGS in windows ...

Resolved! Quest Link cable will not connect

hi, we use 8 headsets Quest 2, and 1 Oculus Pro. But we can not link them with the link cable. it is a oculus cable. also the white original one that comes with the goggles does not connect. ? Help please. We use software with airlink, but lately it ...

Kletz1 by Explorer
  • 1230 Views
  • 5 replies
  • 1 kudos

Unable to login into mobile app.

Greetings - The Meta Quest app is not accepting my email or allowing me to use the Facebook login so that I might register a second Meta Quest 2 headset. Any guidance/assistance would be greatly appreciated. Thank you.

Anonymous by Not applicable
  • 209 Views
  • 1 replies
  • 0 kudos

Is my controllers unable to be fix?

  My right controller is unable to turn on and I have no idea what has happened, a friend of mine told me the battery was probably faulty causing the battery inside to explode in the compartment and possibly rust up (?) I don’t know what to do about ...

C52D002C-2BFF-424E-B80F-DF267EAB9FB3.jpeg 3544DC2F-135A-49E3-8295-C510F4268151.jpeg

Enter VR not working on certain websites

Oculus Meta Quest 2:When selecting "from the web" on the meta quest browser I am able to enter VR fine. When trying to enter VR from a certain website not listed under "from the web", the screen is black. I've already updated the device, tried factor...

Change username on Instagram

Hi! I'm trying to change my username on Instagram, but the app doesn't let me and I can't fin any place to send a message to the Instagram division to get help with this. Can someone please help me? thanks!

Shipping information issue with replacement

when im trying to get a replacement controller i have to put in my shipment details. but it says "shipping to: Switzerland" i don't live in Switzerland and i cant change it. there is no way to contact a person or even a chat bot. my controller is abs...

Trouble purchasing a game with promo code

My husband and my oculus accounts appear to be linked and it's causing problems with promo codes. I just bought bear Saber using my oculus and a promo code for a 30% discount but when I tried to purchase it for my husband using his oculus and differe...

vegangal by Honored Guest
  • 283 Views
  • 1 replies
  • 0 kudos

Resolved! Elite Dangerous Odyssey not launching in VR

Complicated story. Effectively I can no longer play Elite Dangerous in VR unless I use my original Horizons install. Since I upgraded Elite Dangerous: Horizons to Elite Dangerous: Odyssey I now have 3 instances of Elite Dangerous showing in my Oculus...

Oculus home will not load.

Hey guys, so, I was using my rift fine last night, working perfectly..Just logged in and my Oculus home refuses to load..stuck in that white void with the loading circle..Menu's all work fine, I can run games etc..It even says i am in my home, I can ...

Kaishen by Explorer
  • 15213 Views
  • 14 replies
  • 3 kudos

No Access to old email address

I am trying to re setup my oculus account and i can log in as i remrmber the email and password fine. However i,m trying to change the email address as i dont have access to the old one at all .When i try to change it sending a pin code to my old ema...

dbdsoup by Honored Guest
  • 1899 Views
  • 5 replies
  • 1 kudos

Beat saber not installing

Beatsaber gets stuck on the installing part of the download. I’ve tried installing it from a different source and getting a different version but nothing is working; however other apps install just fine.

Beat saber wont install after update

i have an issue with beat saber it was working fine yesterday before my headset updated this morning i put on my headset and beat saber was not installed and i installed beat saber and it said install failed and then i tried again and it was installi...

Games gone after Meta update

I wanted to get a feeling of nostalgia and bust out my oculus to have fun playing VR; but when I tried to play, it asked me to go onto my Meta account which I was confused about with at first. It then would not accept my original email that I used fo...

Blazoboy by Honored Guest
  • 342 Views
  • 2 replies
  • 0 kudos

Need Help with Oculus Link

So i been having a problem where i would play a steamvr game on oculus link and maybe around 2-15 minutes of playtine later my game freezes and so does my computer then my computer turns into a black screen and nothing shows, whenever you look at it ...

Can't install PC app

I'm trying to download the oculus quest 2 app on my pc but it's saying I don't have enough storage but I have 183g of storage on my local drive and I don't think this app is more than that any ideas?

wafers.88 by Honored Guest
  • 287 Views
  • 2 replies
  • 0 kudos

Resolved! The under presents asks for WiFi connection

WiFi works fine with oculus quest 2, but “the under presents” keep on asking for WiFi connection. Tried reinstallation, tried reset WiFi router. Did not help. please anyone could shed some lights?

mylo_00 by Explorer
  • 1412 Views
  • 7 replies
  • 1 kudos

Name changing

Hi, I’d like to change my name for my meta account. I accidentally pressed confirm on this and I hate it and find it a little offensive. Please answer and let me change it early

Controller not tracking properly

My left oculus controller randomly stopped working. The buttons still work when I press them but it doesn’t track. I don’t know what to do. Can someone help please?

Resolved! Oculus Link Shaky-Did Factory Reset issue persist

Today I did a factory reset... Nothing has changed... Games work fine a bit but after some more heavy load the camera movement suddenly changes and becomes shaky, the image loses stabilization... I even tried tweaking the guardian to see if that help...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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