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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 46029 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

My Quest does not work

my VR headset is not letting me sign into my account again I made a new account and connected to the same account, and it still will not work. I cannot get into any of my games or anything. I tried rebooting and resetting please help me get into my a...

headset pointer

all of the sudden my headset has a pointer and is making it hard to control in the main menu. It's not the casting dot it's a white dot that appears and keeps moving the menu around. How do I turn this off?

Quest 2 stopped responding even to power button

My Quest 2 locked up - I was in Skybox and clicked on a video to play. The little swirling wait icon came up and froze.Still frozen on the screen. No response to the power button even when I hold it in to power down or restart.Power light is white, w...

Workrooms: unable to define desk

I am unable to get anywhere in Workrooms. It insists I define a desk before I can do anything, but defining the desk doesn't work: I drag across the front of my desk, release the button and… nothing happens. I'm still in define desktop mode.

guyren by Honored Guest
  • 628 Views
  • 6 replies
  • 0 kudos

Headset settings help

The headset settings in app is not appearing g after unpairing both controllers to pair 2 new controllers

Supremerc by Honored Guest
  • 733 Views
  • 8 replies
  • 0 kudos

Meta device code for age verification is giving me an error

Hello, I have an oculus quest 2 and it stoped working properly. It has been asking me to charge a code to verify my age, and yet when I press the “charge a code” button it writes “error please try again”. I cannot access my settings or anything else ...

P-E_ by Honored Guest
  • 1205 Views
  • 4 replies
  • 0 kudos

P10 wireless earbuds problem(v54, v55 beta)

When I use the Quest 2 and Pro Controller together, I have a problem with the P10 wireless earbuds. The sound keeps cutting out every few minutes.I've noticed that the sound of the earbuds frequently cuts out, especially when I pair or wake up the Pr...

wang1120 by Honored Guest
  • 587 Views
  • 2 replies
  • 0 kudos

Resolved! Quest Link not working

When I try to connect my Quest 2 to the PC App and I press "Add Headset", I select my device then pick link cable and plug in my headset then press "allow" to the pop up on my quest. Nothing happens, it just stays on the loading icon and I can't clic...

Resolved! How to remove custom home, Quest 2 ?

Hello,Using my Quest2, I made some personal homes.I can remove some official homes, but I cannot remove homes I made with Blender/Environment Converter and builder. As you can see, I can apply Classe-JR2, but I get no option to delete it.Thanks in ad...

Custom-Home.jpg
Didolou by Protege
  • 684 Views
  • 3 replies
  • 0 kudos

Can not change country in shipping information

Hello everyone. My left controller thumstick is broken, so i tried to get a replacement. It worked until i needed to fill in the adres were i wanted my new controller to be delivered. It automatically filled in that i live in Switzerland. I do not li...

Screenshot_20230603-105235_Chrome.jpg
Svon7 by Honored Guest
  • 729 Views
  • 4 replies
  • 0 kudos

Eleven table tennis impossible to smash (quest)

Hello everybody,Got an issue which really kills the fun or even the interest for that game: any very fast move of the controller holding the racket (right hand) it's like I go through the ball. Impossible to smash or even hit hard on the right side. ...

Resolved! GTX 1660 Wont run Oculus Rift

Hi All.Firstly i trolled the forums but cannot find this question asked, so if it has and been answered i apologise.Ive been running an AMD R9 390 graphics card in my PC, and was using my Rift with it with no issues. That Card finally died a few mont...

Dukesy10 by Explorer
  • 4735 Views
  • 10 replies
  • 0 kudos

Stationary guardian - warning grid missing

Hey, today I started up my Oculus Quest 2 and noticed the red warning grid (when you're passing guardian boundaries with your hands) missing; all that happens now is blue circle on the floor level lights up, which isn't helping much.I'm a bedroom pla...

Resolved! Quest 2 view drifts with headset movement

I have a Meta Quest 2 and just updated it today. Now the menus in my view move with my headset movement instead of staying in the center, and so I can’t create a boundary or use any apps. I can create a stationary boundary just to get to the main scr...

Quest pro eye tracking can’t work.

I recently used Quest Pro's built-in eye tracking to complete the correction through guidance, but when entering a picture like a golden snitch, the ball does not move with my eyes, and the Avatar eyes in the hall mirror do not move with me.My versio...

Link keeps crashing

So for the past 2 weeks my link has been crashing, most of times its when i open steam vr, i set my oculus to open xr default. here is a video of exactly whats happening to me https://www.youtube.com/shorts/RVIQXs-ZzUk

Resolved! Eagle Flight Quest 2 - Minimum Requirements Message?

I was about to buy Eagle Flight from the Quest Store but it says "Your computer does not meet Rift's updated minimum specifications..."What does my computer have to do with it? Can the Quest 2 not run the game on it's own?Thanks, I'm new here...

Oculus link on PC

When I enter Oculus Link and try to inract with my PC's desktop it just doesn't do anything, I can see the desktop but can't click anything and just overall interact with it, I tried reinstalling drivers, checked for headset updates, reinstalling ocu...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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