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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 42110 Views
  • 102 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Oculus Link Shaky-Did Factory Reset issue persist

Today I did a factory reset... Nothing has changed... Games work fine a bit but after some more heavy load the camera movement suddenly changes and becomes shaky, the image loses stabilization... I even tried tweaking the guardian to see if that help...

Airlink Problems

About a year ago I was having 0 issues with Airlink I stopped playing VR for a while and now it lags and doesn't work good anymore could it be because I'm using Windows 11 now?

Oculus air link connections not showing up

Oculus air link can't find my computer. Its connected to the same network, I have reinstalled everything I could, did a factory reset, checked for updates first of course, and still it can't detect my computer after a recent oculus update. Its been p...

BBRed by Honored Guest
  • 261 Views
  • 2 replies
  • 0 kudos

Stuck at install-Iron Man game

Hello, I purchased a game (iron man) and had to delete most of my previously purchased games due to storage. It said the game only needed 9 gb, but still wouldn’t install after clearing up to 15 gbs of space. Well now the newly purchased game is stuc...

Meta Quest 2 constantly updating

So I recently started using pcvr with quest link for meta quest 2. My quest have not updated from in a year or less i also have an early version the quest 2 as i have gotten it before oculus changed to meta now as i have been trying to play pcvr it w...

Antivirus.

Hello! Do you know if It is necessary to install AV in Meta Quest2?Why or why not?. In case that is recommended, which one would work well? How to install it?Thanks a lot!

Haven’t Received Email to reset pin

I clicked forget pin so I can reset it but I never receive an email to do so. I did my part on my end and notice a lot of people are having the same issues online after searching. It’s been how long now since this things been out???? Makes no sense a...

DAEKiD by Honored Guest
  • 242 Views
  • 2 replies
  • 0 kudos

Controllers glitch

Controllers keep glitching I’ve updated it already and controls keep glitches any other ideas

Dena2021 by Honored Guest
  • 324 Views
  • 2 replies
  • 0 kudos

Casting error through phone

I'm trying to cast to my phone and I keep getting an error that reads "Unknown error while trying to connect to your headsets local stream". I have no idea how to fix this. It'll work one day then this will happen for a week. Makes no sense. Please h...

com .oculus.presence.pr... isn't responding

Since updating to v37, my Q2 has been crashing with warnings (com .oculus.presence.pr... isn't responding) quite often. I've tried resetting the factory settings, but still. Does anyone know what's going on?

Image from iOS.jpg
zmvr0008 by Explorer
  • 3342 Views
  • 6 replies
  • 2 kudos

Meta quest browser isn't allowing me to download games

Hello meta, every time i get on the meta quest browser and go to applab to download a game, i click on the game i want but after that the games doesnt download and then i just get brought to a new tab but the whole tab is white and blank so can i ple...

Why is Link / AirLink so Unstable ??

I literally tried everything, Clean installing my PC , reinstalling the Oculus app multiple times, resetting the headset.I can't play more than 2 hours before Link becomes absolutely unusable.As soon as there is a some load into the game, the Oculus ...

Infinite Red Blinking light w/ Boot Loop

So the issue here is that my headset is fully out of battery from me not charging it or using it for around 6 months so what I did first was obviously charge it but then I saw that it blinked for around 5 seconds in red and turn itself on then anothe...

Xuloa_ by Honored Guest
  • 554 Views
  • 5 replies
  • 0 kudos

Air Link doesn't work in 1 specific network

I have a computer that is connected to my wifi (5ghz)I have Quest connected to the same wifiIt used to work perfectly until today.Now I can't connect to my computer anymore.But,If I create a hotspot from my computer, I see my computer in the AirLink ...

yortem by Honored Guest
  • 356 Views
  • 3 replies
  • 0 kudos

Replacement confirmation email

I requested a replacement for my right controller because of my joystick not responding but did not get a confirmation email. I would appreciate if someone checks the replacement requests and send me a confirmation email. (A little bit concerned that...

Automatic updates make my headset unusable

Hi, this is driving me crazy. I only have half an hour each lunchtime to chat with my girlfriend in the states. We start a chat and join each other's home then play Board Game Arena in the browser together while chatting. After the last headset updat...

xxCaphxx by Honored Guest
  • 444 Views
  • 3 replies
  • 0 kudos

Meta Support does not reply to emails.

So, it's been around 2 months since we've sent my headset to support for repair or replace, but we still haven't received any response from the Meta Support. The only thing I want to know, is how long it takes to get a response from meta after sendin...

Corrupted Oculus Home

My Oculus Home has been broken since 2018, when I had a rift and desktop PC. Now I have a Quest 2 and laptop and it is still broken when I access Oculus Link. Support has been tragically useless. I can access Oculus Home with no issue when I log into...

Censorship on the Help Forums

HiYesterday I posted about how my post about customer service was censored https://communityforums.atmeta.com/t5/Get-Help/Support-chat-how-to-discuss-communications/m-p/1021470/emcs_t/S2h8ZW1haWx8bWVudGlvbl9zdWJzY3JpcHRpb258TENZN1dEMzVINklTWFZ8MTAyMT...

Resolved! New Vr Air Bridge (D-Link) does not connect to Internet

Hello. First time poster here. I ordered the new Vr Air Bridge this week.https://www.meta.com/quest/accessories/d-link-vr-air-bridge/I just connected it for the first time and followed the setup instructions. My PC detects it and I can effortlessly c...

RealJJ22 by Explorer
  • 9579 Views
  • 14 replies
  • 2 kudos

Can’t login to meta app mobile

I just got my oculus quest all in one today and I haven’t been able to pair my headset to my phone once. I logged out to try again and ended up being logged out of my account with the app saying I had put in a wrong email or password when they were b...

Sapingu by Honored Guest
  • 652 Views
  • 2 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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