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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Fremder Meta Account ist mit meinem Instagram Account verbunden und gibt sich als ich aus.

Hallo zusammen,ich habe ein ernsthaftes Problem mit meinem Instagram-Account und hoffe, dass mir jemand helfen kann oder ähnliche Erfahrungen gemacht hat. Mein Instagram-Account wurde gehackt, und obwohl ich ihn wiederherstellen konnte, gibt es nun e...

Cuenta inhabilitada

Hola soy oscar francisco zuñiga cortes, quiero que me den una solucion sobre mis cuentas de instagram y facebook, el 13 de marzo de 2025, mi cuenta de instagram fue inhabilitada por no cumpli la norma y restricciones que tiene la app, cabe recalcar q...

Games on quest 3 installed but they are not loading

Multiple games have been downloaded and installed but will not load such as Blades and Sorcery , Stride, Population 1. We have uninstaller and reinstalled several times. This is very disappointing. Need a fix. This is happening on our brand new meta ...

Meta quest 3s brand new WONT CHARGE!!!

So I just bought a meta quest 2 for my son and thought it was so cool that when I saved up enough I bought the meta quest 3s that way we could play together (only get to see him every other weekend) so I thought it would be something fun for us to do...

Having charging issue since firmware update 74

I have two Quest 3 headsets they worked fine on version 72. Now BOTH have charging issues after firmware version 74.i have done all the known steps to resolve.Hard rebootuse original charger and cordMake sure there are no assessories on them.Nothing ...

Charging

How do you charge the meta quest 2 touch controllers

Resolved! Adding website shortcut to library issue

Hi. Quest 3, V74, Browser v37, I have no option to add website shortcut to library. How to fix it?

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Quest 3 audio output makes crackling, popping noises while using Quest Link.

Ever since I began using Quest Link (with a cable,) the audio output on the Quest 3 has been accompanied by strange crackling (or popping) noises.This only occurs while using Quest Link. Initially, no crackling is heard for about 20 seconds, until it...

Quest 3 right controller moving

I was playing VrChat with my friend yesterday, then suddenly my right controller started shaking and going into different places even though I had my hand still. It also keeps spinning while doing so. I already tried resetting myself headset, taking ...

Trying to set up a child account

Im trying to set up a child account in meta horizon for my sons meta quest 3. Whenever I try to add a payment method to verify im a parent, it says unable to add payment method. I’ve tried every single card I have. This is so unbelievably frustrating...

White Screen with Horizontal lines

Hi, its been a few months since I got the Quest 2. Out of nowhere, the Quest 2 suddenly breaks with white lines across the screen and then when I was looking around, the white screen thing showed what it was looking at on the menu or anything with te...

Resolved! Quest 1 not downloading anymore

Hi,I'm still using my Quest 1 with 64GB storage capacity. I recently tried to download uninstalled games I purchased some time ago. These games (e.g. Shadow Point, Waltz of the Wizard) are still marked as compatible with my device. I've about 9 GB fr...

Resolved! Meta Quest Link -- Incompatible Graphics Card

Hello, I am a developer trying to use Unity on my Windows 11 laptop to develop VR apps for the Meta Quest 3. To run my project on the headset, I downloaded the Meta Quest Link app. When I open this app, it gives me a warning saying "Your system's gra...

Quest 3 wont link via cable or air link

Title...I've tried everything I could think of and everything I could find online. It's first time on using vr on this pc since i bought it roughly a year ago and it just won't work. At first I was getting the "cant reach link service" error but i th...

Gorilla tag isn't working. Cosmetics are gone and no players shown online?

I updated app on gorilla tag. It is showing 0 players online and all my cosmetics are gone. I have already uninstalled app and reinstalled it. And did a hard reset on oculus.

This is the FIX for the RiftS and Quest1.

This ONLY applies to Steam and Oculus store bought BeatSaber game on the RiftS and Quest 1. It could well fix others that have this problem. Search for download and install OpenXR Explorer from GitHub. Set the software to use SteamVR in the options. ...

Known issue - Rift S: No Haptic Feedback in OpenXR games when Meta Quest Link is the active runtime

Since an update of the Meta Quest Link app in June 2024, the Rift S controllers are not vibrating in OpenXR games any more if Meta Quest Link is set as the active OpenXR runtime.Example: Beat Saber (bought from the Oculus PC store / now Meta Quest Li...

Rift S Controllers Haptics/Vibrations Not Working Properly

The controllers for my Rift S suddenly decided their haptics would like to take a hiatus, but only in games and applications. If I open up the Oculus Home Menu or whatever it's called, the haptics work fine. However, in VR games like Beat Saber and o...

Quest 2 not showing controller pointer

So my meta quest 2 is practically broken. When I logged on one day, my controllers turned on but never showed the Lazer/Pointer on both controllers. So, I tried all of the troubleshooting methods for the controller and headset over a few days, and wh...

Resolved! Oculus Rift S haptic feedback not working

Since I downloaded an update from June, or July my controllers haptic feedback have not been working while playing games. they work in the default menu, just not in game. Its been a couple of months now and there haven't been an update fixing this, I...

Rechargeable Batteries from Q3 Charging Dock Randomly Disconnecting on New Quest 3

I own a Quest 3 with the rechargeable batteries from the charging dock. I recently got a new Quest 3, after setup and initial updates I switched the rechargeable batteries from my old controllers. Right away I noticed my right controller would lose t...

Micro scratches on lenses - (NEEDS REMOVAL)

Hello everyoneI use metal quest 3 for work when I make VR environments and other projects, I have a great many micro scratches on the outside of the lenses. It has caused a mildly visible fog like appearance when looking through it. I need to know fr...

I wanna know why I cant log in meta suite with my Instagram account

today I cant log in meta suite with my Instagram account,when I click log in with Instagram,it shows like this,please help me,thanks a lot!!!

Resolved! I was hacked!!!!

Someone hacked my Facebook account, now name is changed, but i can't set my own name for 60 days. Can somebody tell me how to report this to the developers, or please give me some advices to fix the name?

Facebook Disabled Due to Random Instagram Account – No Way to Appeal

I recently discovered that my Facebook account was disabled, seemingly due to a strange random Instagram account. When I try to appeal, it requires me to log into Facebook, but I cannot log in because the account is disabled.I am given the option to ...

Resolved! Instagram Hacked

I’ve had my instagram hacked by a meta verified user. He managed to surpass and get rid of my 2 step verification, he got rid of my email address and added there’s disconnected my linked accounts and removed my phone number. I also can’t seem to use...

Instagram Account Recovery

Even if you ask me to verify my identity, I didn’t provide my last name or phone number on the account. Will I still be able to regain access, even though I never had access to the email associated with dayo.savage2018?just fyi it has 11 followers an...

How can I find distracting scratches on eye lenses

Hello everyone The eye lenses on my medical quest 3 are extremely foggy due to what looks like thousands of micro scratches from using a microfiber cloth. I can still see but it is extremely, foggy due to the scratches and very distracting how do I f...

Oculus Rift S black screen after update

After the recent Meta link update, my rift S will display a black screen after trying to load into Assetto Corsa. When this happens the headset will never load the dashboard again, even after leaving the game. In some cases I will only be able to ent...