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Resolved! [Not Resolved] Cannot add secondary account to Meta Quest 3

Was trying to add a secondary account to a Meta Quest 3 for someone else, and after going through account setup, it directs me to auth.meta.com/device to complete account setup. Upon going to auth.meta.com/device, it prompts me for a code that it say...

Quest 3 (v63) air link not working. Hasn't worked since I bough it.

I have a main router and an extender router (Both have same ssids). I have my pc wired to extender. Quest connected to extender router. I'm not able to use air link. I get a generic message saying that we can't find your headset please connect your h...

Resolved! Where is the dominant hand setting on Quest 3?

How do I set the dominant hand on the Quest 3 to my right hand? It switched to my left with no warning and is stuck like that within the home page and various titles.

Stuck on queue

I've got an Oculus 3 (this problem just reared its ugly head within the last week and ive had this Oculus for @ least a couple months now) and every time I attempt to install one of my games that I've had and played multiple times before this issue a...

Help me please authenticate my account!!!! Link to live support does not work.

I cannot authenticate my main account because of two factor authentication. I have tried turning this off but I have to log in to do so which I cant because I need the 6 digit code sent to my mobile. I am going around in circles and have had to creat...

Is Quest 3 Сontrollers firmware backwards compatible with all versions of Quest 3 firmware?

For example if I connect controllers to the Quest 3 (on the new v64 firmware) and the controllers will be updated, can I then re-pair these controllers to another Quest 3 headset which is still on old v63 and after a factory reset will they work? Or ...

Account question-sign in

If I forget the password to the locked app and factory reset and log back will the password be gone?

Help connect account

I don't have a work account and yet the quest 2 is forcing me to sign up with one, and no matter how hard I try, I can't find a solution to this, and I just don't know how to get past this. Please help me

Resolved! Ryzen 5 7535hs

I was thinking of buying a laptop with a Ryzen 5 7535hs and I was just wondering if it can run air link, link cable or maybe even Steam Vr. Or if it can't run anything at all.

Resolved! (Resolved) Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

Resolved! Which games are exclusive to Quest 2 and NOT Quest 3?

Hi.Is there any way to know which games are working on Quest 2 but NOT working on Quest 3?

Endless Boot Loop

Purchased 2nd Quest 3 headset for my son that suddenly stopped working (first one returned to store). Will not complete boot and loops to loading screen. Several factory reset attempts. Exhausted battery.. Was barely used and treated perfectly. Readi...

Verify Meta Account

I keep receiving a “verify your meta account or it will be suspended message” but when I tried to it doesn’t actually go anywhere and not able to verify anything

Screen recording audio

I’ve been screen recording me playing a game to make as content but the games audio is not synced up to what’s actually happening. As an example I will shoot a gun and the recording with see that but it takes about 0.5 to a whole second for the audio...

Pin issue

im having issues with the pin. im typing it in to make a purchase and it doesnt recognise the pin. i do a pin reset and i get the email and it says its changes but it still doesnt work or it then says the link is expired and I go round in circles. Pl...

How to identify cross-buy games? I think the store changed showing them

Not a little while back I could easily find if a game is cross buy game on the game page directly. They showed up as supported for Rift S and Quest. Now if I open up a game from "Oculus Cross-Buy Apps" list it's not show if I will be able to use it o...

Cant access acount

Hi, i just got a Quest 3, previous had the 2 and original 1. I haven't accessed account in a while and it requires me to access the Facebook account I made for it. In order to get into the Facebook account it requires me to verify via message to What...

Referral link

Hello my friend got an quest3 and i just send him my ref link so we both get money he activate his quest over the account he creates with my link but none of us got any money

Resolved! no phone notification on meta quest app on my iphone

no phone notification appears on Meta Quest app on my iPhone please help

Quest 3 - Voice recording won't record my voice

“Hello, I’m experiencing an issue with my Quest 3 where it’s not recording my voice during gameplay. I’ve ensured that all mic permissions are enabled and have tried recording in several different games, but my voice isn’t being captured. I’ve also c...

I can’t access headset settings to connect my controller.

I was playing gorilla tag, And threw my right controller, and it got completely destroyed so I couldn’t play with it anymore. I bought a new one, and was going to pair it, When I realize that it wasn’t letting me access Headset settings in the oculus...

Quest phone call notifications not working

This has happened on every headset I have owned even on different accounts, I don’t think the issue you are experiencing is a bug. Until this is added, if you have the meta quest app, it will notify you when receiving a call. though this is well need...

Charged Twice for the same game

Yesterday I went on the Quest Store and saw Beat Saber on a meta Quest + Deal 41% off. It was 13.49£ I decided to buy it but realized that my bank account was charged twice £13.49 Therefore i was charged 27 pounds. I requested a refund and it was app...

Water in oculus

Hi, my autistic brother unfortunately threw my other brothers oculus headset (quest 2)in the bath which means of course it’s been in contact with water. How can this be fixed!

Resolved! Mobile app telling me to update apps that aren’t installed

If I go to my Library on the Meta Quest mobile app, it has four games listed in the Updates section. The problem is, those games aren’t even installed on the headset. Why is it telling me to update things that aren’t installed? I don’t want to have t...

V63 bug when trying to switch user or continue.

When I first boot up my quest 3 I can't click on the select user or continue, I have to press the power button to go back then I can click restart and then after the restart it works.

“Something went wrong. An error occurred” app

We recently reset our oculus because it was frozen. We updated our software on our Apple iPhone, and we are trying to get into the app. I even deleted the app and reinstalled it and updated it and it’s still saying the same thing. “Something went wro...

Job Simulator Store Clerk

So I bought a new Quest 2. I redownloaded my games. I opened Job Simulator and have been having issues with the “Store Clerk” game. It freezes and turns my screen black. I rest my VR and then the slurpee machine would not be in the game and the game ...

Population One

Population one logs in says connected then goes to loading and is stuck on 0% loading have restarted headset oculus 2 have uninstalled and reinstalled game multiple times even did factory reset on the headset nothing changes everything worked fine un...

Resolved! Quest 3 won't load home environment

I haven't used my Quest 3 for a week or more but it's been left on, and asleep. This morning when I tried to use it, my home environment is upside down with no tracking. The controllers are not recognised. I can't do anything. I've rebooted it severa...