Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I’m hoping to get the attention of a supervisor. I redeemed $200 in gift cards 18 days ago and still have not had those funds credited to my account! I have dozens of emails telling me their “specialized team” is still working on it. At what point in...
I did a factory reset on my My Oculus Go - and can't get the device to startup properly anymore. It stuck at the step "connect with mobile phone APP".I have done the following multiple times: factory reset of the gorestart phone/reinstall appdisable/...
I’m hoping to get some input about using a MSI GeForce 4070ti with my Quest 2 for use with a link cable for PCVR. The GPU support page doesn’t specify whether or not the 4070ti is supported by the Meta software. Any advice or input will be greatly ap...
Received an email to redeem beat saber but when i click onto the link it takes me to the oculus app and then a msg apears "unable to load, please try again later"Happen a few times already
I tried to open a support ticket and got a 403 - which is concerning at best. ... I've purchased several games. Some installed fine, others "download" but don't install and when you try to install, they start downloading again. I've restarted everyth...
My cousin got an oculus quest 2 yesterday and i sent them a referral link and they created an account and everything and then after accepting it they setup their headset but there is no credit showing up? theyve looked in their inbox and oculus notif...
Hello, yesterday I've got my Quest 2 and wanted to add my 2nd profile. My Problem is I get stuck everytime at the profile picture selction, if i press on finish nothing happens! I tried resetting the quest, reinstalling the app and I don't know what ...
Hello! I bought my nephew an Oculus headset off of Amazon, but I can’t set it up like I did my own because it keeps asking for enterprise account info? I just ordered this in March, so I’m confused as it seems the enterprise account headsets are no l...
My oculus quest (the original quest) has been very buggy. Yesterday it got tot he point where it was unplayable. Whenever o turn it on, it either stays at the three dots loading with sound and everything. Or the controllers drift off and come back ov...
The other day my internet was down, so I tried using my phones hotspot(which is very slow and glitchy. I would not recommend.) Then today I switched the Oculus 2 headset to my modem wifi. Pop1 will not launch a game, it kicks me back to lobby. If I s...
I had to factory reset my device and was able to add my main account no problem. When I go to add my second account the 8 digit code works for a second then says “error occurred try again later”. How do I get past this so I can add my sons account ba...
i have no idea what has caused this. Every time i open an app apart from apps from app lab , they never load or start and im stack on a black screen that never loads. Ive tried everything restarting the headset ,deleting the app and reinstalling it ,...
Hey, I haven't played on my quest 2 for a while, so when I turned it on I was surprised it had decent battery, I played a little bit, and then plugged it in to charge, but there was no LED indicator saying it was charging, so I thought my cable had d...
Can't even log in. Tells me to log into Facebook then they tell me to log into meta, then they tell me to log into oculus. I keep going into circles. Someone or something please help! About ready to throw this oculus away.
every time i play a game in oculus link my screen freezes for like 2 seconds then once it unfreezes it has like a wobble effect
So I bought my quest pro controllers for my quest 2 headset and everything was going fine for the past few months but then my right controller slowly started doing stick drifts. I didn’t think anything of it since I 300$ for the controllers to work f...
File viewer worked perfectly, and than all of a sudden it disappeared. There is Files app, but it doesn't work good, 9 od 10 cases it doesn't show me any of my files. I have no option to watch the files i put on my headset (ones i record myself with ...
When i plug my headset in with the charger it shows a battery with a :cross_mark: in it i already emailed yall but it said that there was a isue or something but im wondering what can i do to fix it? So i can keep playing
Hi i am trying to pair my oculus go to my iPhone 12 Pro Max, I have factory reset the oculus, made sure the phone and oculus are on the same wi-fi but still won’t connect when I search for Bluetooth devices in my phone the oculus isn’t in the list ca...
I was adding my card and when I put it in you guys charged me a dollar then it said you couldn’t add my card
In less than a month I have been through 2 Meta quest headsets, yes 2!First was purchased on April 9, arrived April 10. May 3 the headset melted while plugged in using the charger provided in a good, working socket that has no issues charging anythin...
Hi.I wanted to buy Beat Saber on googles and was redirected to continue purchase on Meta Quest app. I did what I was told to do and I bought Beat Saber on desktop app. I am pretty sure that I am logged onto same account on both PC and VR headset. Whe...
Had my Oculus for several years now. After the Meta upgrade, I got the three dots, which I finally fixed by trying to cast the video through the app.Today, I got the three dots again and my previous remedy didn't work. I finally did a factory reset w...
Hi recently my oculus was stuck on the meta screen and couldn't do anything. So I followed some steps to correct and it required me turn off headset, hold the power and volume (-) button down simultaneously until the boot screen loads on it. Used vol...
Hi,I have problems connecting my Oculus Go headset to the app, I have a message "Impossible to connect" after a long wait; if I try from the bluetooth menu on my phone I can see the Oculus headset but the pairing is also impossible. Can you help me p...
I am on my third controller issue. If we are only counting ‘issues’ that are so bad I am unable to play. Most recently, the trigger of my newest left controller has stopped working. I mentioned to the oculus team. They have not been helpful. Anybody ...
Good morning- I just bought unit for my 10 year old and trying to set up. It’s asking for a business requireing two acct. obviously he does not have work email. No where on unit description does it say anything about needing a work email to use. Plea...
I can be using Workrooms on my Quest Pro while connected via Meta Quest Remote Desktop for hours and everything is fine. However, there is an issue where the mouse cursor will disappear, or the mouse curser will get stuck in a previous state. If I di...
Did the latest software update for Oculus Quest 2 now my quest too turns off and on by itself until the battery goes dead it's pissing me off meta needs to get their s*** together and put out a new update like NOW
My oculus screen whent black and then when I turned back on my tracking is going crazy I am moving left to right without myself doing it I am also losing connection on my controllers constantly and I don't know what to do
