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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 45451 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

I need to replace my controllers

Both of my controllers for the quest 2 have really bad tracking and drift.I bought my oculus quest two on Amazon somewhere in December 2021. Can I still replace them and if I can how?

My Order States 'Cancelled'

I decided to buy quest 2... and unfortunately after a few hours I got a message about canceling my order - I'm from Poland and I checked if it was delivered to me... everything indicates that it is, I paid with PayPal - I got a message that the payme...

Rikovvy by Honored Guest
  • 379 Views
  • 1 replies
  • 0 kudos

Can’t login from pc

I’ve logged in and used Oculus from my mobile app (awesome!) but when I try from my pc I can’t get in. I’ve tried on FB from my browser but can’t get in. I have deleted and reinstalled the app but no success. I see that others have had the same probl...

Resolved! Refunds

I was wondering why my refund is taking so long it’s been 2 days can someone help me out I bought the game ghosts of tabor and I didn’t like it someone help

Quest 2 turns off after 45 second - even after reset

I have tried rebooting, resetting it a few times, nothing seems to work.All my problems seem to have started after a firmware update. After which. it was caught into a starting up loop. After resetting it...that problem seem to have gotten fixed and ...

quest 2 stuck in V29

I just got a quest 2 and i cant play games because its out of date its stuck in version 29 and it doesn't display any updates, can anyone help I've been up all night trying to fix it. Thank you.

zjeffz1 by Explorer
  • 450 Views
  • 3 replies
  • 0 kudos

Resolved! query accessories quest 2 to quest 3

I wonder the meta quest 2 accessories ( Elite Strap with Battery ,Carrying Case and Cover Facial Interface) will fit the new upcoming meta quest 3 ?

MrMuhanad by Honored Guest
  • 14334 Views
  • 4 replies
  • 3 kudos

Wont allow me to refund

So i bought project demigod played it for about maybe 20 minutes or so i didnt enjoy my experience with it so i went to refund it and it wouldnt allow me even tho im in the time space i have for refunds

Controller replacement

My left oculus controller has been having problems since I first got it, such as controller drift and not connecting at times. This has been a huge problem and just recently its ring around the controller has snapped at a part, it does not seem to co...

Quest 2 reconnecting and not working

I got my quest 2 and tried playing with PCVR, everytime I connect my link cable it keeps connecting and disconnecting every 2 seconds. And when I get it to connect it's just black and white flashing.I already spent $60 getting new cables over and ove...

Refund for Gorilla Tag DLC

I purchased the summer splash pack in gorilla tag for $30 and I don't want it anymore cause I was supposed to be saving that money

Pairing code setup not locating headset

So I let my quest sit for 2 years then turned it on yesterday and the lobby was blank. Could look around but no console and wont load any apps or do anything. I open app on my iPhone and cant do anything. Had to go through some process since Meta pur...

kckylevr by Honored Guest
  • 1053 Views
  • 8 replies
  • 2 kudos

I broke my controller

I broke my oculus controller and was wondering if I still have my warranty on my oculus so I can return it to get a new one?

Resolved! Party stopped working

Joined a party then when I tried to view the party to be able to do anything it just brings up a black screen with a blue loading circle and doesn’t load at all and it’s stuck on that.

Patresha by Honored Guest
  • 650 Views
  • 4 replies
  • 0 kudos

Resolved! Quest 2 keeps turning itself off

Same as https://forums.oculusvr.com/t5/Support/My-Oculus-Quest-2-keeps-turning-off-randomly/td-p/962146 (where the OP was advised to send a private message so I never saw the solution). What’s going on? Checked battery levels and auto-sleep settings....

Re horizons wirkd

I have had the oculus 2 for over a year now and new Zealand still can't access horizon worlds why and when is this going to happen

Payment method

So why can’t I add a payment method it just says it can add payment method I have rewind two cards PayPal and nothing

Resolved! "Sorry, something went wrong" when trying to log into app

It's been awhile since I've used the Quest 2 and when I went to get on for some beat saber it's telling me to log in. Well no big deal right let me just open the app on my phone, well here's the problem I can't sign into my account via the app nothin...

Does VR work for someone who has monovision?

I have look on internet and can't find anything definitive. Does Vr work for someone who has monovision? I have looked for a way to directly email Oculus, but there doesn't seem to be a way. If someone from the company told me it works for someone wi...

Quest Pro Airlink Issues, Screen tearing

Whenever I connect via airlink within moments of me moving my head a little I will start to see this black screen tearing. Using the ODT I saw that the bitrate would drop to almost zero and then go back up after I stopped moving my head. Everything a...

Double charged for Tripp subscription

Hey there- i bought the Oculus TRIPP game yearly package this year for a total of 32.91. I see on my card I was charged 32.91 on 3/28/23 and then again on 4/10/23. How do I get a refund?

Anker Charging Dock

I have had the dock for a couple of weeks now and I just noticed today that the rechargable battery in the left controller is getting incredibly hot in the charger.When you remove the controller ; is is considerably warmer than the other. I pulled ou...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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