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Passcode???
Never created one so why is meta quest asking me for one? Now I have to do factory reset??? Not good at all.
Factory reset log in isnt working
So, I recently factory reset my headset and when I tried to put in the code it tells me I need to try again every time I put the code in, I've tried everything, link cables, Bluetooth, and using my computer but nothing seems to work. every time I put...
Referral did not work for both parties
Hi Team @MetaQuestSupport I recently convinced my relative to invest in a meta quest 3 since I was having an amazing time with mine. I shared my referral link with them and made them follow the referral steps while sitting with them. But neither of u...
Meta referral
Hi I have a meta quest referral link for a family member. It keeps saying it failed. After they created an acount it says that it is unable to accept refferal. Is it because it thinks that it was already accepted after we signed in? Thanks
how to replace controllers?
Hi, I recently purchased a quest 2 back in August of last year. Unfortunately, even though I have thoroughly enjoyed my time with my quest 2, both the left and right controllers have recently gotten some pretty bad stick drift, making it practically ...
Resolved! Does “The Utility Room” work on the Quest 3?
I ask because I keep getting a ‘Fatal Error’ when trying to start it.
Quest 2 controller not tracking issue
The quest 2 controllers are connected they still register inputs but the on the headset the controllers won't moved I can't even type my password with my head I can't look around and use the volume buttons to type the password and this has been happe...
Rift S can't start
Can connect to PC.Does show the meta logo in headset.Controllers can be detected. OculusClient.exe keeps endless loading It worked at least last month
Meta Quest 3 Micrphone problem on PCVR
Hello,i got a problem since yesterday when i started to play Meta 3 Games via Oculust App on PC.Main Game: Infinite VegasTried those Games: Infinite Vegas, VRChatThe Quest 3 microphone works ingame, when im using it standaloneAs soon as i connect to ...
Resolved! Quest +- issue with getting $25 credit
Hey so I bought my annual subscription 16 march this year and I started one month free but do I still get the free 25$ credit even if the cash has not been withdrawn.it said the 25$ would expire march 31
Resolved! Quest 2 not pairing with mobile app
I can’t get back into my oculus account on vr I have tried a factory resetting 2xafter factory resetting I had to do the tutorial on the tutorial it said to pair my device to my iPhone on oculus Mobile app and gave me a code to use on the app but I u...
Logitech K830 keyboard buttons are typing the wrong thing
Im using Virtual Desktop to control my PC from my Quest 3 right now. I'm typing with my K830 keyboard, In Premiere, the arrow keys are making numbers show up instead of working as arrow keys, How do I fix this please?
Meta quest 2 controller issue
My right controller randomly started to disconnect. i replaced batteries a few times. I paired and unpaired as well. It is now constant white light and constant vibration. it is less than 5 months old.
Guardian grid orientation cannot be defined [Quest 1 and 2]
So after hours of trying i cannot find a way to correctly orient the guardian grid on my quest 2 neither on my quest 1. It is VERY important if user can orient the grid, because when drawing a maximum size play area (10mt x 10mt on Quest1, 20mt x 20m...
Don't know if I set the birthday right
So just today have I had this issue. I've had a quest 2 since I was around 17, maybe 18, I got it for Christmas. Now there's a thing saying to prove my date of birth. Not an ID or anything, just to re-enter my DOB, however, at this time, I am 20, my ...
Resolved! Transfer a file to Quest PRO
I want to transfer a movie to my Quest Pro headset. I dont get a dialog box asking if i want to share files. Quest PRo does not appear in This PC as a device or drive. Running windows 10. Quest link through USB link cable works fine as i am able to g...
Unable to input any commands in Log In Screen
After installing version 63 on my Quest 3, I've encountered an issue where I'm unable to input any commands on the login screen. Interestingly, during power off or restart screens, I can still use my controller, so it's not simply an issue with the c...
Resolved! How DonI Know If This Is Real Or A Scam?
So I just received this email, but I'm scared to even click on any of the hyper-links. How do you know if it's legit or a phishing scam? I can see the links that have the meta.com listed, but the other links that they want you to click on, you can't ...
Error Deleting App, cant Reinstall App
I had to remove "Gods of Gravity" app to save some space.The Quest shut down due to battery depletion during the delete request.Now I cant seem to remove the App, it does not start, it also does not delete, I cant even redownload the app!I tried to r...
Disruption during game play and vr environment
Hi there, while playing any game my headset goes blank and then shows the boundary parameter and comes back to the game again. During this time the controllers disconnect. It also happens sometimes when I am in a vr environment. Its goes into walk th...
Resolved! Dual units
My grandkids always fought over who got to use the quest 2. So I went to Best Buy and asked if I bought another unit,could we access all the purchased games and apps on new unit so both could play and was told yes,to sign in with original acct. But w...
Resolved! Boundaries not working correctly since updating to v63
Hello,My Quest 3 is having issues detecting/creating boundaries since I updated to v63 (Same room / same lighting conditions) It starts off with incorrectly detecting the floor level (which wasn't a problem before) so I have to resort to manually set...
account suspension problem
you see you suspended me so i was like what did i do to you? so pls unsuspend me
Meta quest 2 startup
I have some kind of issue, and I have tried everything in my power to fix it. For about a week, my quest 2 would start up as normal, bit get stuck on the logo and spin. Now, it spins for about 2 - 4 rotations, then goes all black and powers down and ...
v64 (missing Lying Down Mode and 120hz)
Installed my v64 on my Quest 3 last night. I went to check the experimental features and to my surprise, lying down mode wasn't there. I've seen others complain about it in the v64 threads missing in the official v64 release.Also, 120hz mode seems to...
Resolved! Meta Quest 2/ 3 "Lying Down Mode"
What happened to couch mode? It was there until update to v53.
Stuck on updating.
Since a couple of days ago I am stuck on updating every time I turn off my quest 3. It just keeps says updating and never finish. Does anyone know how to solve this? I have turned off the update automatically in order to shut down the headset. Otherw...
quest 3 audio input latency?
on an app that allows you to do multitrack recording.recording audio from microphone to existin track / metronome / click track.with quest 3 the offset seems random.with quest 2 everything is in sync.any ideas? what is different about quest 3?
Resolved! Quest 3 Left Controller not working
It was working fine and then suddenly stopped. It tried to do a firmware update and it will make it to 66% …. does this 3 times and then fails.Tried all of the “fixes” in the forum ( unpair and pair, factory reset, try different brands of batteries) ...
Wrath asgard Wrath.
Dear Meta Quest Support community,I hope this email finds you well. I am writing to seek assistance with an issue I've encountered with my new Meta Quest 3 headset. Upon purchasing the device, I was delighted to learn about the inclusion of a complim...
