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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

How do I purchase the swat dlc on gun club vr

I’ve been trying to figure out how to but the dlc but I don’t know how. So how do I?

headset not moving when i move

my ocules head set will not move with the screen and my controllers randomly vibrate i have tried factory reset and charging it nothing works can you help pls

DCS and PTC V63

DCS won’t launch now with this new update.

My oculus says tv storage failed

I try to turn on my oculus it gets into a loop where it just keeps turning on and off, I tried using the power button and volume down button but that didn’t work, please help. I haven’t been able to play any of my games. I also had 500mb left.

Resolved! Will the 45w quest pro charger improve charging time of the quest 3, or will it only draw 18w?

Will the 45w quest pro charger improve charging time of the quest 3, or is the quest 3 limited to only draw 18w for safety reasons?If 45w is suitable, would a 45w power bank need to have specific amps and voltage to avoid damage to the quest battery?

Storage Space Bug

I have over 200 GB of free space available on my Oculus Quest 2. There is an update available for my Golf+ application but I get an error message stating that I do not have enough space available.I have plenty of space available.

Constant RED light when charging

I plug my Quest 2 in to charge. The charging light goes from White to Red. I leave it plugged in overnight and the light USED to change from RED to GREEN. Now it stays a constant RED. But...it still charges.Should I be concerned?I am only using the c...

Http229

Nice work good game but I keep having this problem where i try to sign in and it says http229 login failed retrying I know its not my internet I run on 1GB per second I deleted and installed it 3 times I also made sure the game was updated and I also...

Asgards Wrath 2 uninstalled randomly

I got onto my Oculus 2 to play asgards wrath 2 to find it had completely uninstalled and the thing said “corrupted”. Has Anyone else experienced this issue? I’m so frustrated. I literally just purchased this game and deleted All of my other games And...

Resolved! Worst Warranty replacement - Meta lost my headset

I sent my original Oculus 3 back for repairs on Feb 3rd. As soon as Meta received my headset they sent a replacement right out. Unfortunately, the one they sent me was stuck in a bootloop. I sent the 2nd headset back. I never received a confirmation ...

Broken controller

Hi. One of my sons controllers broke, I believe it was something internal as it does not track anymore. I'm sure it's not a pairing issue, as it does seem to be physically damaged. Looking for thoughts on replacements as they do seem to be pretty exp...

Since Update to V63 my Link crashes and freezes my PC - Why when an update comes out does it mess up

I cant run Quest 3 on my PC without it crashing the whole PC, why can we not have these issues all time when an update comes out!!

Cant download games on the quest gen 1 anymore.

I'm wondering if this is related to the gen 1 loosing support last year, when I try to download games from the phone app or inside the quest store, a loading circle appears followed by the VR set crashing. Everything else is working great and I can p...

pairing and headset not connecting to app

so ive been trying for the past 3 days to pair a new controller to my quest 2 and for some reason the headset wont connect to the app when they are both on the same wifi and it keeps saying that it was synced a day ago when it didnt say it was connec...

quest link problems on oculus 2

I've had a Quest 2 for about 6 months now and I've really never had any major issues with it. My previous laptop was a Lenovo 5pro with a AMD 4800h and a RTX2060q. I decided to upgrade to an AW M18 with a i13980 and 4090 specifically for VR as the la...

Resolved! Quest link doesn't work on my laptop (headset - Quest 2)

After pause i've decided to play on quest 2 again. But quest link doesn't work. Even if my quest 2 see PC after i launch quest link i see only black screen with loading, meanwhile on PC app i get massage:I've not changed anything from my setup, same ...

My oc 2 is not opening games and not showing my account

my oculus quest 2 wont open anything please help me with the issue. I already have tried resetting the oculus

Menu now missing when not logged in

I use a Quest 2 that I connect to a desktop computer for non-gaming purposes. Quite some time ago, my Quest 2 got disconnected from my account somehow, prompting me to go to your website and send a verification code to reconnect my headset. However, ...

Family center not working on Meta app on IPhone

I have deleted the app and reinstalled and clock on parent supervision to add my son to my family center and it is a grey page looking like attachment. What do I do?! .

Controller issue

I have a meta quest 2 and after doing an update this afternoon his controllers are having a mess about. On the phone app it states that both have full battery and are connected to the headset, however when I tries to select anything they won’t work. ...

downloading my videos from quest 2

Is it possible to download my uploaded videos from quest 2 to laptop?

change an existing Meta account to a child’s Meta account and now it is disabled

I followed the instructions to change the existing meta account to a child account and uploaded the ID and now the account is disabled instead of changing to a managed account. I need some help my kid is crushed that they lost their progress.

Device constantly getting logged out

Hello, I work in higher education and we have a lab of 9 headsets. I have noticed with all the headsets that at times the quest 2's lose their binding to their meta account like they forget what they are logged into where I am then prompted to login ...

Remoteheadset.dll and OVRServer_x64 crash

As title states, to open oculus pc app, i have to delte remoteheadset.dll in order for it to open. If I keep the remoteheadset.dll, OVRServer_x64 keeps crashing and ended up oculus pc app to not able to reach server. Problem is that I need remotehead...

Passthrough mode glitch

Anytime I try to enable pass through mode it denies my command, or if passthrough mode was already enabled, they would force me to make a boundary to disable my passthrough.

My meta quest 3 doesn't turn on and the controller doesn't work

Hi I bought Meta Quest 3 in December 2023 and now the controller doesn't work for a week and my son hasn't touched it since.1. We turn the power off the quest and turn it back on but only can hear the sound from the quest nothing happens just dark. I...

Very bad graphic in game and 'blinking' screen

Hi,I have a problem with quest 2 in ETS2. Game looks very bad and screen is blinking and impossible to play.Do someone know how to fix it?https://youtube.com/shorts/cj7_eiLa-pw?feature=shareThis is link to video how it look like.

Horizontal lines like colored scanlines

Hi,I know some users have already talked about this but I wanted to open a topic again on the issue of horizontal lines like scanlines that seem to affect many Quest 2s.I had a 64 GB headset which worked fine.I bought a 128 GB one and it is affected ...

Quest is connected via Airlink but the games dont detect it.

I just bought the quest 2, i alredy downloaded the Meta quest link, found my VR connected etc.BUT when i lauch games the games themself's dont detect the Vr and tell me to connect it. The Meta app says i dont have the required minimum, but i asked a ...

Device update in progress

Hi, I have downloaded Beat Saber and every time I open it it says “device update in progress” and when I hit okay it freezes all icons and have to restart the headset. However my device says up to date on wifi and through a hot spot. Any ideas how to...