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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 35 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Question about "Path of the Warrior" multiplayer

Hello I have - two devices, Quest 2 & Quest 3. And they both work in the same facebook account. Can I play "Path of the Warrior" multiplayer - in one account but from two different devices? Thx for any help!

Problem with display and can't change region

Hi there, my name is Selene from Italy - nice to e-meet you all! I'm having a problem with the display of my Quest2 and asking for a refund. Everything is ok, I'm eligible for a refund, but when I fill up the form for the new device to be sent, the s...

Selli07 by Honored Guest
  • 3 replies
  • 0 kudos

Resolved! RMA seems lost

I bought a Quest 3 in November. After a number of crashes it was determined that I received a bad device and would get a replacement. I received an RMA number and shipping labels. I packed up the Quest 3 and sent it back. FedEx says it was delivered ...

Peakester by Honored Guest
  • 6 replies
  • 0 kudos


  I have just recently bought a VR meta quest 2 and now it just keeps saying system UX has stopped working , it won’t let me click on the App Library it is like grey border ,I have factory reset it and reset my iPhone, deleted and reinstalled the met...

54A7FAAB-48DB-4B51-84B5-F823B3CDE104.jpeg E6580B22-58AE-432B-B778-0272C452C023.jpeg
Jabz1207 by Explorer
  • 21 replies
  • 3 kudos

Resolved! Meta Quest Remote Desktop v1. size

Hi there, everything seems fine with it, but I am wondering how to scale the size of the Desktop window inside the Quest 3 up. It seems limited to the size of the Quest Menu window, therefore Text is near impossible to read at original 4K Resolution ...

Yannerix by Explorer
  • 4 replies
  • 5 kudos

Meta’s customer support stole my head set

I purchased an meta quest three that froze. I contacted meta they told me the would give me an advanced replacement, it is a month later I sent back the broken device I never recited a replacement the device is over 600 dollars. Meta is holding me ho...

Hardcor46 by Honored Guest
  • 2 replies
  • 0 kudos

Store pin help

Help my store pin isn’t being excepted I keep resetting it and still nothing

Lost my Oculus Go controller

My Oculus Go controller was lost and now I am Looking to watch 3D 180/360 immersive videos applications which can b control by gaze pointer instead of controller. Please specify the videos applications. It will be very helpful for me. Thank you.I am ...

Suspended account

Hi I just made a meta account a few days ago and it was suspended. I had to make a new account because everytime I try to disagree the redirect link just constantly refreshes. I didn't have the meta account for very long and is not even connected to ...

Resolved! Wrong email address

Can someone update my email address? It should be [redacted] There was a Typo. Thanks

Pr0boy by Honored Guest
  • 3 replies
  • 0 kudos

bluetooth audio distorted in certain applications quest 3

I've recently purchased a Quest 3 and have tried using my Beats Pro+ with them because headphone with the headset feels too bulky, but I have run into an issue with certain apps, such as Xbox Cloud Gaming and the browser app, where the audio sounds v...

Snert_ by Honored Guest
  • 1 replies
  • 0 kudos

Resolved! Breachers vr no showing in the meta quest store

Ever since the latest update to the meta quest store the game breachers vr doesn't show up on the headset but show in my recent searches and on the mobile app but if i try looking at it on the headset in the store it says that it isn't available and ...

Resolved! Deleting oculus videos on mobile

Is there any way to delete or unsync videos or pictures on the meta quest app? I have tried deleting thr spp and reinstalling it but they are still there.

spicyskips by Honored Guest
  • 109 replies
  • 14 kudos

Turn Off Guardian Message in Passthrough Mode

Hello, I'm looking for the solution - how to turn off the message 'You have moved too far' in Passthrough mode. When I turn off boundaries in MQDH - I can't use Passthrough mode in the Oculus Thank you in advance!

Lost my 2FA on my account

Basically what happened was that my original account SinnisterSolar had a 2FA account on it and I realized that I lost my Authenticator app a while back and I'm currently trying to get that account back. But I can't due to the 2FA, I'm currently usin...

Meta account wrongfully suspended

My Meta account email: (redacted) user name: (redacted) was wrongfully disabled/suspended. I would like to appeal for the wrongful suspension. I have tried many times and have gone through many rabbit holes to appeal for my account to be reactivated ...

Resolved! Casting from Meta Quest 2 no devices listed

Hello,I have got a Meta Quest 2 I would like to broadcast from to a TV directly without using any app or a computer.But from the list of the following setups I've tried nothing worked.Worth to mention stepsI do:Making sure the headset and the target ...


I want to make a complaint but cannot find where to do it.I have a suspension threat on my account and they wanted me to prove my age, I have submitted both my credit card and driving license over 5 days ago and have emailed their support team 5 time...

Meta Quest Link refuses to work

I have tried everything to make Quest Link work but I keep getting stuck at the 3-dot loading screen anytime I try to connect. I've tried both Air Link and Cable connection, restarted both my Quest 2 and PC, done a clean uninstallation of the Meta PC...

Resolved! Meta Store April sale not appearing

Hi,So apparently there's a meta store april sale going on, but I cannot see it, neither it the meta quest link app, nor in my Quest 3.Is the sale not for my region? I am in Europe, Lithuania.

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