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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 69353 Views
  • 111 replies
  • 8 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

How to change what graphics card quest 2 uses for PCVR?

So my motherboard has onboard graphics but I have a 3060 that I use for all my graphics. The quest plugs into my motherboard via USB C so it's defaulting to use my onboard grapics, which is causing issues. Is there any way for me to make it so that m...

seiji9 by Honored Guest
  • 1394 Views
  • 3 replies
  • 0 kudos

Suspened for 7 for no reason

Look I got banned for 2 days for no reason and its really annoying getting banned for 7 days which I just got a game which I didnt do anything i'm getting annoyed I swear i didnt do anything so can a staff help me please fix this situation because I ...

Brand new Quest 2 very hot

New Quest 2 issues - had trouble getting menu to stay, is glitchy. Sometimes just blank nothing on screen at all. Headset gets very hot within a few minutes of use. Is this normal or should I exchange?

Redhood9 by Honored Guest
  • 237 Views
  • 1 replies
  • 0 kudos

Developer mode

I'm on a android and I have watched a few videos and I do everything they have said and developer mode still is not there. Where is it on the meta app. Thxs

Left controller will not connect.

My left controller will not connect, the light Just continually flashes. I have manually unpaired and then paired it. I have left the battery out for thirty min. I have restarted the device and conducted a factory reset.

MEDKG by Honored Guest
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! quest 2 thumbstick wont detect thumb

i recently opened up my controller and removed the thumbstick as suggested by most videos, just pulling it off, to fix an issue i was having with drift. My drift went away, but now the thumbstick can't detect my thumb. I've tried unpairing the contro...

Quest store wishlist failing on Chrome on Windows

Some time in the last week it seems that the Quest store wishlist broke for me in the Chrome browser on Windows. I can login, but when I navigate to the wishlist page, the portion of the page that displays wishlist items is replaced by the error mess...

Mepper by Honored Guest
  • 1238 Views
  • 10 replies
  • 0 kudos

Help with CV1

I'm currently using an old device and PC, and I'm aware that I need to upgrade to a new setup once I have enough funds. However, at the moment, I can't afford it, so I'm making do with the specs mentioned in this post. The issue I'm facing is that wh...

Specs-27_04_23.png

Resolved! Can't login because of tfa

Every time I try to log in I have to go through tfa but I can't use my phone number or recovery code. I have had the account for about 2 years and I have no access to it (except for my quest 2) I would like to have an email or a notification sent to ...

foxoffay1 by Honored Guest
  • 1106 Views
  • 8 replies
  • 0 kudos

Allow file access

I'm trying to allow file access to my quest but have run into various barriers. When plugged into my computer my quest is not showing up in File Explorer, I have looked for developer settings several times, but they're all obfuscated, so I tried sett...

Lasricat by Honored Guest
  • 379 Views
  • 2 replies
  • 0 kudos

Resolved! Meta Quest + Games on an Original Meta Quest

When I signed up for Meta Quest Plus, I understand that the games included will refuse to download and play on my Original Meta Quest headset. Would I not be able to purchase access to these games for that headset until the subscription was to expire...

Resolved! Quest 2 headset factory reset problems for a return

So im supposed factory reset my quest for a return replacement request but the thing is i cant. every time i try to connect my quest to charge my quest just decides to turn off and not charge even a bit so it stays on red so i cant factory reset for ...

controllers wont connect

hello im trying to connect my little sisters controllers to her head set they arent waking up ive went into the app connected them manually and still nothing i factory rest her head set and still nothing

Unable to see messages from oculus support

I have submitted a support ticket to oculus support, which I get responses from on my email, however I am unable to see the contents of the messages, simply seeing a prompt saying that my inquiry has been updated. I have also attempted to reach out t...

Where can I buy the official strap ?

Hello I made a mistake to follow some youtube tutorial about how to wash the dirty strap of the quest 2.I used hot water and soap for dishes. But after one minute or so, the strap was not fixed anymore on the plastic pad. (the ones used to attach the...

toshfox by Honored Guest
  • 183 Views
  • 0 replies
  • 0 kudos

Oculus link not working

When i turn on my oculus and try to open oculus link it wont let me because it says searching for pc even thou i have air link disabled(my pc cant connect to it) soembody plz help

Resolved! Purchased Bananas and did not receive them.

We purchased 1000 bananas on capuchin game and they’ve not come?? I’ve checked the app and it says they’re purchased and it’s come off my card but they’ve not been credited to the game balance

Resident Evil download

I’m having trouble downloading the full game. It only gets to 4.23GB then stalls. Sometimes even a shorter amount. I have 86GB available. tried:Restarting, diff Wi-Fi and turned off/on, system is up to date however when powering down it states before...

Resolved! Quest link 3 dots, tracking, but no image in headset

Hi,USB test passed,New windows 10 install with all updates installed, newest Nvidea driversWhen connecting to pc in the headset, it shows rift, after pressing connect it keeps showing the 3 dots.I launched iracing (that mirrors image on desktop scree...

Hchest by Expert Protege
  • 777 Views
  • 4 replies
  • 0 kudos

quest 2: issue with home menu not loading

when i turn on the quest 2, i am placed in what i believe to be the home environment (the one that looks like a balcony in a canyon with an avatar editor mirror).the issue is that when i press the button with the oculus logo on the right controller i...

Can’t download Horizon worlds on my account

I used to have Horizon Worlds on my headset and then one day it was just gone. I went to the store and it said the app was unavailable. I wanted to know if it was only my account that had this problem, so I made a new account on my meta quest app to ...

eboyyy by Honored Guest
  • 360 Views
  • 2 replies
  • 0 kudos

Quest 2 right controller update

My quest 2 controller wont stop updating. My right controller is blinking sos in morse and if im not wrong that means its updating. I waited for it to finish update and i couldnt see it in vr but i could bring up the menu with it, i just couldnt see ...

akl_vr by Honored Guest
  • 481 Views
  • 3 replies
  • 0 kudos

Air Link problem

Okay so I have tried everything, I have a 1gbt internet connection, I have split the 2.4ghz and 5ghz channels, connected my quest 2 to the 5ghz channel exclusively and my pc uses lan cable, everytime I launch air link it stutters, lags and makes it u...

No controller to finish setup

Help!!!! I bought an oculus go but it didn't come with a controller. Is there a way to complete my set up with out it, so that I can link a controller? It won't let me do anything in settings until I connect controller but I can't finish set up with ...

Foster75 by Honored Guest
  • 526 Views
  • 4 replies
  • 0 kudos

Two headsets one account?

Hi I've seen similar posts about this, but I've bought a second occulus headset to use within our family so we can play together, do I need to link the 2nd headset to a different meta account? Does that mean I need to pay twice for all the games we'v...

Quest 2 not linking to pc.

So the day before yesterday after my headset working perfectly fine witch pc quest link I went to get in vr and my headset now does not even show up when i plug it in. Nothing happens besides that it shows that its charging. It doesn't show in device...

Air Link Laggy

I have a Meta quest 2 with air Link connection and got recently lots of lags issues. Sometime the lags happen directly in the oculus start menu. The lags come and go without any explaination. I started the debug tool to guess where it goes from. Note...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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